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Reviewed October 23, 2017 via mobile

When you book this as a sun holiday they really do try and squeeze more and more from you. The caravan we had was supposed to be “gold” which of course I had to pay more for. To say it is badly equipped is an understatement apart from a dinner set and cutlery, 1 bread knife and saucepans that is it! Things we really missed in just 3 nights....
Egg cups
Sharp knife
Scissors
Colander
Large bowl
Measuring jug
This was noticed on a short break so who knows what else is missing. Also no oven glove provided. If this is there gold standard I would imagine you are lucky if you get a bed in a bronze unit!
Unfortunately our caravan was one row over from the clubhouse and we had to endure loud people EVERY night past 11 as they left the club. This area is the dog friendly caravans where I imagine people with dogs don’t go out to the club leaving their beloved dog alone, so why put us there!! I won’t be hurrying back!

Stayed: October 2017, traveled with family
1  Thank Unicorn72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, Manager at Dawlish Sands Holiday Park - Park Holidays UK, responded to this reviewResponded October 31, 2017

The newspaper prices for upgrades, linen etc are set in the terms and condition of your booking, and are only added by request. I apologise if some of the inventory was missing, we do not provide oven gloves or egg cups as standard and would certainly have replaced any missing items if asked. Although that does seem a lot to have been missing from one van.

From your negative views It does sound that Dawlish Sands is not the park for you. Thank you for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2017

We went for a short mid week break and just wanted somewhere to stay and did not intend to use any of the facilaties.
As we wanted decent van booked a Gold plus van, only wanted a small van as only two of us, but had to have four bed as only Gold one available.
When we went to van it was a Bronze minus! Laminate peeling off cupboards Plastic covering peeling off doors, marker pen scrawls on table, living area in middle of van and very dark and smelled musty etc.
Friends booked after us and their van was fine - a privately owned van.
We complained and moved to another van which was fine.

  • Stayed: October 2017, traveled as a couple
    • Value
    • Location
    • Service
1  Thank Roger T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, Manager at Dawlish Sands Holiday Park - Park Holidays UK, responded to this reviewResponded October 31, 2017

I am glad that we were able to move you into alternative accommodation. Sorry that your initial allocation wasn’t what you expected.

I am sure the Housekeeping team would have inspected the van after you moved out to check what they could rectify.

Thank you for your review.

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Reviewed October 20, 2017 via mobile

What can I say about this place. We love it! We return 2-3 times a year! It’s family friendly, it’s perfectly sized and the staff are just incredible.
From the amazing reception staff Debbie, Vickie and Sharron, to the phenomenal entertainments team, Terry, Heather, Charlotte, Luke, Lindibeth and Curtis. Not to mention the lovely bar staff managed by the legendary Adam. They all go out of their way to make you feel welcome and my girls are spoilt every time we go.

The caravans we stay in Gold Plus are lovely, in fact I’d happily live in one lol. We’ve also stayed in Silver and standard Gold and they are also lovely.

The complex is in need of an upgrade there’s no denying it but the staff and atmosphere make up for the that 100%.

The area is lovely and where the park is situated is an easy 10-15 flat stroll to the beach. There’s easy access to the train station and some stunning walks.

So go for it, there’s always good deals about and it’s worth every penny.

Stayed: October 2017, traveled with family
3  Thank DaniellaMou84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, Manager at Dawlish Sands Holiday Park - Park Holidays UK, responded to this reviewResponded October 31, 2017

WOW, what a lovely review. The staff are really motivated when they are mentioned personally so thank you. We are so glad that you keep returning and enjoy yourselves every time.

We look forward to welcoming you back in 2018.

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Reviewed October 14, 2017

Booked a weekend break and had to extend a further 4 days as friends wife was hospitalised,the reception staff were more than helpful and accomadating and made sure we had a suitable caravan as the original one we had was booked out,great little camp very clean,the caravans were also spotless and the staff,especially Debbie and Sharon on reception went above and beyond to make sure our stay was comfortable,will definitely be back,again many thanks for a great stay.mark and Di snow

Stayed: October 2017, traveled with friends
4  Thank marksH749ZP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, Manager at Dawlish Sands Holiday Park - Park Holidays UK, responded to this reviewResponded October 20, 2017

We were more than happy to help out where we could we do pride ourselves on our guest services. Thank you for the honest review of our caravans and the holiday park itself.

We look forward to welcoming you back in the future. We hope that Pat is continuing well with her recovery. Sending our best wishes to you all.

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Reviewed October 8, 2017 via mobile

After reading some of the reviews a day before we were due to stay there I was a bit worried. We had a gold plus 2 caravan and can't say we had any problems, the entertainment staff were good and did there best to entertain and involve all. The changing rooms by the pool are in deed need of a refurb but seeing some of the reviews I believe that's due to happen during closed seasons. We used some of the freebie vouchers we received on arrival which was good. The breakfast I found was overpriced, £7.25 and it was a very basic English breakfast and the Childs was £4.50 for a sausage, beans and an egg oh and a piece of toast. We only ate there the one morning! Wasn't put off by anything, would definitely consider returning!

Stayed: October 2017, traveled with family
2  Thank Dorisday2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHolidaysUK, Manager at Dawlish Sands Holiday Park - Park Holidays UK, responded to this reviewResponded October 10, 2017

Thank you for your review . People in general do tend to focus on the not so good reviews which of course is personal opinion only but we are glad that your worries were superseded by a good stay.

Glad to hear that you took advantage of the Midweek Freebies offer. Prices for the breakfast are set across the company.

We would love to welcome you back to Dawlish Sands in the future.

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