we visited on 12th July. It was our second visit here, this time with our 2 year old. The staff are lovely and the set-up is great as you can go in with the miniature ponies and donkeys. The animals are tame well cared for, the bedding is clean & fresh & there are plenty of other animals to see. Children over 3 years can do a bit of riding but we didn't feel as though our little girl was missing out in not being quite old enough. There are feeding times & other activities if you want to get involved. They provide a timetable on arrival. Visitors are justifiably not allowed to feed the ponies as it would invite nipping behaviour from the animals & accordingly the ponies are fine with little ones. If its raining there are several very large indoor play areas for all ages and there is outdoor adventure play equipment as well. My only criticism is the catering. We ordered a child's sandwich (they'd run out of pasta by midday) and 2 paninis with some soft drinks. Half an hour later I went to find out where the food was to be told most unapologetically that there had been a rush, they were busy & we'd need to wait our turn (not that there was any evidence of rushing around in the kitchen from what I could see). I did point out that I felt it was a bit unreasonable to keep people with small children waiting over half an hour for a cheese sandwich without warning people about the waiting time and the food turned up a few minutes later. Evidently, the rush was a child's birthday party for 7 and 4 other tables occupied in the cafe area some of whom were already eating. If that's busy I feel sorry for them dealing with the summer holiday rush! I would also add that the food is really quite expensive. If we go again I'll take my picnic but I'd certainly recommend it as a day out.