Stayed here for one night over a weekend and had a mixture of experiences. In the bedroom the windows needed replacing as the window panes were blown and the wood was rotten. The walls were so thin we could every word that was said in the room next door and we had the lift on the other side - good job we were only there one night. Having said that the bed and the linen were fantastic and made for a comfortable sleep.
The pool and spa area was lovely and very clean but there were no lockers which I found strange.
Breakfast service was dreadful - the staff just did not see what needed doing. I had to ask for tea and toast (no toast rack so soggy toast on a plate!) No member of staff came back to the table to see if I wanted to order a cooked breakfast so I went to the hot buffet, but as it did not look very appetising and was only luke warm, I decided not to bother and went for a croissant!
Tables were left full of dirty plates and china, while the staff just drifted about. Another table ended up having to shout across the restaurant to attract the attention of a waiter after waving their hand in the air for sometime didn't work.
The staff on Reception & Porterage were without exception very pleasant and helpful.
It is such a shame that these things let down what is a beautiful hotel in a stunning setting.
- Official Description (provided by the hotel):
- Set within its own private estate on the dramatically-beautiful Dartmoor National Park, Bovey Castle is a five-star country house hotel and an unrivalled destination for a luxurious rural retreat. Built at the turn of the century, Bovey Castle has remained loyal to the subtle vision of grandeur upon which it was founded, and the understated-elegance of this bygone era continues to echo throughout the hotel. Within the 275-acre estate sits the 64 bedroom hotel and 22 granite lodges, both offering luxurious accommodation for family breaks, activity holidays, romantic escapes or corporate and incentive team building. The championship 18-hole golf course surrounds the historic manor house, while the estate lends itself perfectly to Bovey Castle's extensive selection of on-site resort activities. Immerse yourself in the luxuriously-appointed décor and outstanding service, relax in the holistic spa and indulge your taste buds with decadent food and fabulous wines. ... more less
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- Also Known As:
- Bovey Castle North
- Hotel Bovey Castle
- Bovey Castle Hotel North Bovey, England