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“Re: 60th Birthday Celebrations”
Review of Bovey Castle Hotel

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Bovey Castle Hotel
Ranked #1 of 1 Hotels in North Bovey
Certificate of Excellence
Reviewed March 9, 2013

Spent two nights with my wife celebrating my wife's 60th birthday. The hotel staff were excellent and the food & customer serice was also excellent. Well done to the GM having such good staff. We will certainly book again next year. The Spa facilities were also very good with extremely professional staff.

Room Tip: Book in advance if peak season.
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  • Stayed: March 2013, traveled as a couple
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Thank amstrads7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,644 - 1,650 of 2,390 reviews

Reviewed March 8, 2013

We stayed in one of the lodges for my mums 40th for a long weekend the march before last. I didnt have a tripadvisor account at the time but felt after such a wonderful stay i would write a review. After spending many hours looking through hotels online we settled for bovey castle. We arrived late in the evening on the thursday night to be greeted by extremely friendly staff at reception who gave us bottles of mineral water and big juicy apples after our long journey. We were then guided to our lodge, which overlooked the smaller pound. On arrival the fire was lit and the lodge was beautifully equipt for our stay including a nice bottle of chilled champagne :) The service was fantastic, the lodge was cleaned each day and also a turn down service was offered each evening. I also booked a spa day for me and mum, we each had a facial and massage which was fantastic, the treatment also included a light lunch in the restaurant, mum has coeliacs and the waiter was quick to check what would be available. We were both delighted with our lunch and deserts yum yum :)
Bovey castle is perfect for a relaxing escape, when we arrived we were all quick to realise we had no mobile network, at first this was a shock but by the end of the weekend it was a godsend it meant we really did relax with no connection to the outside world!
The bedrooms were lovely with massive superking beds, each of the three rooms had a well equipt en suite with lovely elemis toiletries.

The only little niggle was some sort of alarm which was going off outside our lodge for nearly a day, when mentioned to the staff they were quick to apologise and to get the problem fixed. They offered to send a chef to our lodge for an evening by way of apology. However as we had already booked at the nearby ring of bells inn (which is definately worth a visit), they sent a driver to take us there and pick us up and also refunded us the price of one night.

  • Stayed: April 2012, traveled with family
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Thank caramelmillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

We managed to grab a last minute deal at Bovey Castle which was great as we were due to have lunch at Gidleigh park the next day and this meant we could stay near to Gidleigh. The deal price of £189 for dinner bed and breakfast (and use of pool) was very suitable for the experience and well worth the offer price so I would advise booking if you can get this rate. However, it has left me in no doubt that I would not consider staying at Bovey at their usual rates as it does not quite meet the supposed star rating. The staff were very friendly and helpful and dressed quirkily in a Hunting Lodge themed uniform (which gives it a theme park feel like its trying to be higher class than it actually is) and the rooms were clean and suitable for the offer price. There were imperfections in the bathroom such as black mould on the grouting and a battered bath panel. The bed and robes were very comfortable and the facilties such as tea and coffee and the use of a fridge with fresh milk etc were also good. The grounds are well kept and offer beautiful views but the terraces were a little littered and could have done with a good brush. Dinner in the Bistro was unremarkable and basic - my starter was so bland it didnt taste of anything but my steak was delicious as a peice of meat. My partners dinner was so basic he didn't eat more than half of it and the room was too hot to remain in comfortabley. We didnt even bother with puddings as the atmostphere was lacking and the food was here nor there. Breakfast was fine, nothing out of the ordinary but again good for the offer price. The Edwardian Grill room does however lack character and could do with a sprucing if it is supposed to be the fine dining area. The lounge rooms are nice to relax in with suitable music and nice open fires and provide a quiet relaxing vibe. The pool was nice and clean and luckily for us empty with a nice view over the stunning grounds.

Room Tip: Book on a deal price to get value for money or book a grounds facing room if you want spectacular vi...
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  • Stayed: March 2013, traveled as a couple
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Thank woolacombelocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

A late decision last week to go out for lunch for Sunday. However The Treby Arms was fully booked (surprise, surprise) so we treated ourselves to High Tea at Bovey Castle, something we have said to do for some time.

On arrival all looks as magnificent. 'Porter' even came out to take car keys from us, 'in case they are needed!'.

First regret was that we were shown to a square box of a room formally laid with tables, chairs, starched table cloths - we had been looking forward to a relax in soft chairs in front of a log fire (we asked on leaving and were told that we could request this, but residents have 1st dibs on lounge places). The first waitress, who introduced the menu was a bit perfunctory 'These are the teas, here, here and here.'... We had high tea, that is sandwiches, scones/cream/jam, cakes/dessert. We asked if the ham could come without mustard and the beef without horesradish and the waitress assurred us that that was no problem.

Tea was bought first. No sugar. No extra hot water (though I guess both would be available if we had wanted). A few minutes later a 3 tiered stand arrived, sandwiches at bottom, scones etc in middle, cakes on top.

Sandwiches were nothing to write home about and, despite our asking and the assurance given, there was some mustard in the ham and horseradish in the beef. My guess, as there was very little of each, was that already prepared sandwiches had had the mustard and horesradish scraped off them. I also thought the egg sandwich was somewhat over fridge - a bit cold. Whatever, not good enough!

The scones were heroic. A slight edge of warmth, very thin & crisp outside with the lightest of risen doughs inside. The jam also was as good as it comes. Thick, but fruit puree thick and flavourful, not cheapo 'jelly' based jam. The clotted cream was also v good.

There were 3 cakes and a dessert on top - single mouthful lemon tart ( topped with poppy seed and ?), a chocolate cake, filled with orange mousse, topped with pistachios and candied orange pulp, and a hazlenut/hazlenut cream eclair. The dessert was, from bottom, raspberry coulis, earl grey flavoured chocolate mouse, and crumbled shortbread with popping candy - all very delicious. There was though no spoon to eat the dessert with, we used our tea-cup tea spoons.

And yes, £19 each plus 12.5% service.

So most was very delicious, sandwiches less memorable. We would go back but only if we could get a lounge place.

One final twist - on getting our car keys from reception and going to our car we found that it had been turned around to face out from the parking space we had driven into - creepy but a nice touch.

  • Stayed: March 2013, traveled as a couple
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Thank PipPaul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

The service at this place is to be frank laughable. The afternoon tea with mediocre bread and derisory fillings was such poor value. The rooms are falling apart...well certainly the two we got moved from.and a supposedly freshly cooked breakfast at £14.95 had to be seen to be believed. Seriously find a premier inn with a decent pub next door

  • Stayed: March 2013, traveled as a couple
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9  Thank 8john
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

We spent a weekend at this impressive Dartmoor hotel. A former stately home, it is set in stunningly beautiful surroundings with views across the moor. A golf course surrounds the hotel and opportunities are provided to explore the natural environment after walking only a short distance. Our room was large, comfortable and luxurious. Our welcome, and the service provided was exactly as you'd expect for a five star hotel. We enjoyed an outstanding dinner in the restaurant from Marc Hardiman's signature beef menu - absolutely delicious. Service at dinner was also impeccable.

At this point, we would have had no hesitation in scoring this review at 5/5, but sadly everything changed at breakfast on Sunday morning. The buffet food was acceptable enough, if unremarkable. Unfortunately service in the dining room was a chaotic shambles. Staff were offhand in their approach to guests and spent much time milling around aimlessley. Orders were long delayed or forgotten and dirty crockery left on the tables. One irate looking guest went off into the kitchen in search of his breakfast - and returned empty handed. For a hotel in this class, this is simply inexcusable; it should just never happen, and we do mean never. It is with a degree of regret that we lower our rating to 3/5 as a result. The hotel's management need to have a serious think about what happened here.

  • Stayed: March 2013, traveled as a couple
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4  Thank RichardMer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Superb hotel. Staff are incredibly attentive and as it was my partners birthday produced a cake with candles at dinner having given them no notice at all! The Edwardian dining room is superb and food is excellent. Bistro more mainstream and food good but could be better. Room are beautiful and the various drawing rooms with fires are a lovely way to end the day with a glass of malt in your hand. Don;t miss Martin the falconer, or better still do what we did and have an afternoon out with him (http://www.dartmoorhawking.co.uk/) which is an amazing Dartmoor experience and one I'd recommend you fit into your stay.Golf course was a real let down though. Scruffy, bland not overly interesting other than being in a great location. Even being a mad keen golfer I should have left the clubs at home and curled up on one of the numerous plump sofas instead with a book!

Room Tip: Get a room with a valley view. Any other just won't be the same.
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  • Stayed: March 2013, traveled as a couple
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    • Cleanliness
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1  Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bovey Castle Hotel

Address: North Bovey, Dartmoor National Park TQ13 8RE, England
Phone Number:
Location: United Kingdom > England > Devon > Dartmoor National Park > North Bovey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in North Bovey
Price Range: $195 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bovey Castle Hotel 5*
Number of rooms: 60
Official Description (provided by the hotel):
Set within its own private estate on the dramatically-beautiful Dartmoor National Park, Bovey Castle is a 5 AA Red Star country house hotel and an unrivalled destination for a luxurious rural retreat. Built at the turn of the century, Bovey Castle has remained loyal to the subtle vision of grandeur upon which it was founded, and the understated-elegance of this bygone era continues to echo throughout the hotel. Within the 275-acre estate sits the 60 bedroom hotel and 22 granite lodges, both offering luxurious accommodation for family breaks, activity holidays, romantic escapes or corporate and incentive team building. The championship 18-hole golf course surrounds the historic manor house, while the estate lends itself perfectly to Bovey Castle's extensive selection of on-site resort activities. Immerse yourself in the luxuriously-appointed decor and outstanding service, relax in the holistic spa and indulge your taste buds with decadent food and fabulous wines. ... more   less 
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Also Known As:
Bovey Castle North
Hotel Bovey Castle
Bovey Castle Hotel North Bovey, England

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