We have been to The Dartbridge quite a few times over the last few years but I have to say it has gone downhill over the last year.
We went last week in the evening. I had a fillet steak ( not cheap) which I asked for medium, however it was overdone to the point of burnt on the outside and it was only when I got into the centre that there was a hint of pink? No one came back to ask if our meals were OK but I did mention it to the waitress when she cleared the plates, her response was "well it is chargrilled " to which I replied there is a difference between chargrilled and burnt! I'll pass your comments on to the chef was her reply. I over heard someone else complaining that their fillet was overdone as well...she gave them the same response.
I then ordered cheese and biscuits and for the second time in recent months it arrived with a small piece of cheddar and stilton but big pile of limp tasteless mozzarella cheese??? It was supposed to be something else but they had obviously run out again!
We went to pay, we were asked if everything was ok, I mentioned the steak but was given the same old chargrilled excuse and this time I thought I would say about the cheese after all it was not cheap and I left most of it, no apology just "oh was there?" If you don't want honest answers don't ask the question!?
I don't think we will rush back which is a shame.