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“Even Better Than Last Year”

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Best Western Hotel De Havelet
Ranked #1 of 19 Hotels in St Peter Port
Certificate of Excellence
Shaftesbury, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Even Better Than Last Year”
Reviewed May 2, 2012

A warm and friendly welcome; comfortable rooms; excellent food; helpful and polite staff; attractive and quiet location; great value for money! Our week-long bargain break in April was even better than last year.

The quality - and quantity - of the food both on the table d'hote dinner menu and at breakfast was extremely good. Meals were a genuine pleasure - and not just for the gastronomic experience. Our waiters - like staff throughout the hotel - were unfailingly cheerful, polite and willing to make our stay as pleasant and relaxed as possible. Gennaro and his team are undoubtedly the hotel's greatest assets!

Since our previous visit, the dining room has been attractively revamped, our room had a sparkling new bathroom and other rooms were being redecorated. New 'extras' this year included bathrobes and slippers in our room and a computer terminal in the sitting room for use by guests.

We enjoyed our week so much that we have already booked again for next year.

Room Tip: Upgrade to a superior room for ultimate comfort.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review, May 5, 2012
Thank you for your review on Trip advisor, it is always nice to read when our returning guests have one again appreciated the service and comforts in our hotel, I am also glad to hear that you have enjoyed the quality of the food provided and that you did like the upgrade of the restaurant and the improvements made in the bedrooms, bathrooms and the little extras touches in the hotel. I shall pass on your kind comments on to all the staff, and as always it has been a pleasure to be at your service once again and I shall look forward to welcoming you back to BEST WESTERN Hotel de Havelet next year.

Kind Regards

Gennaro Festivo
General Manager
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748 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
London
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2012

I stayed at Hotel De Havelet for a long weekend with 5 other girls (all in our twenties). We absolutely loved our stay and could not fault the hotel on anything. The staff couldn't have been more charming and helpful, the food in the hotel's restaurant The Wellington Boot was 5*, especially the breakfasts, we couldn't help but have at least a 3 course breakfast because everything was so delicious. Furthermore the views were fantastic both over the harbour and out over the tropical garden. I would thoroughly recommend the hotel and will definitely return.

Room Tip: We had a room over the tropical garden with two large palm trees outside the window, the room was cl...
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AliceWD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review, April 30, 2012
Thank you for taking the time to write a review on trip advisor. I am very happy to read that you have enjoyed the service, food and facilities which we provide. I have passed your lovely comments unto the staff and we look forward to welcoming you and your friends back to BEST WESTERN Hotel De Havelet in the near future.

Kind Regards

Gennaro Festivo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guernsey Ch. Is
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 23, 2012

We stayed at the De Havelet in Guernsey at the weekend and had a wonderful time once again!
We try to do this when we can depending on availability.
Even though we live locally it is nice to treat yourself to an overnight stay to enjoy the relaxing atmosphere of the De Havelet.
From the moment you arrive you are met with friendly helpful staff, nothing is too much trouble.
We went with friend’s to celebrate my husbands birthday and had a swim in the wonderful pool, relaxed in the Jacuzzi, drank lovely wine and ate fabulous food from the Gourmet Menu.
The breakfast we had was equally as good with lots of choice.
I would recommend De Havelet for holiday makers or for locals looking for a quiet retreat, an escape from everyday worries, even if you have no worries treat yourself let someone else take care of you for a change.
The staff are so friendly and attentive making you feel welcome from the moment you arrive till the moment you leave.
We will definitely go back again!

Room Tip: room 10 opens up onto a courtyard garden so you do go outside to get to it but that was fine and we...
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TIPPLES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review, April 24, 2012
Thank you for your review on Trip advisor, it is always nice to read that our local guests enjoy spending time and enjoying our facilities. I have passed your kind comments on to all the staff and I am happy to hear that you would recommend us to others. I look forward to welcoming you and your friends back to BEST WESTERN Hotel de Havelet in the near future.

Kind Regards

Gennaro Festivo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 23, 2012

This hotel has 3 great restaurant options for meals and they are all very high quality. The staff are so nice it is lovely to walk in and have a bar meal after a busy day exploring Herm, Sark or Guernsey. If like us you want a bit more fancy for your wedding anniversary they have that covered the food and great cocktails are just what we wanted.
The pool and jacuzzi are great we used it at the end of our day before dinner so relaxing and such a nice area.
The hotel is very clean in all areas and our soom was great.
The location is up a hill that took me 7 minutes to walk up but I am not fit and use a stick to walk but as the holiday went by it got easier to get up. If you just can't face it a taxi is about £5.00 from the town center & they also have a hotel bus that runs a few times a day apart from Sunday. We had the best 6 nights and I would go there again anytime it was lovely.

Room Tip: Room 9 is great large & very quiet also near the pool perfect.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review, April 24, 2012
Thank you for taking the time to write a review on trip advisor. I am very happy to read that you have enjoyed the food and facilities which we provide. I have passed your kind comments unto the staff and we look forward to welcoming you back soon to BEST WESTERN Hotel De Havelet in the near future.

Kind Regards

Gennaro Festivo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
148 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed April 21, 2012

I have just stayed at the De Havelet for four nights on a half board basis. It is one of the nicest hotels I have stayed in for a long time. The service and attention to detail could not be faulted. Breakfast and Dinner were excellent, not only the quality and variety of the food but also the excellent service.
The Hotel is in a very nice location and is very well maintained.
Overall this was a most enjoyable trip thanks to the de Havelet.
I would recommend this hotel to anyone.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnToncent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review, April 23, 2012
Thank you for taking the time to review our hotel on trip advisor. I am very pleased to hear that you enjoyed your stay with us and especially the food and service in our restaurant. I have passed your kind comments onto the staff I look forward to welcoming you back to BEST WESTERN Hotel De Havelet in the near future

Kind Regards

Gennaro Festivo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgwater Somerset
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2012

Wow! My first stay at this hotel and it was very good indeed. My room was overlooking the pond & fountains just across from the Pool area which was impressive. The room was spacious and the en-suite very good, all staff very attentive and helpful. The walk down the hill to the waterfront is around 10 minutes and if you like to keep fit the challenge of walking back up certainly dosn't disappoint!
So all in all - very good and yes i'll be back.

  • Stayed April 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, General Manager at Best Western Hotel De Havelet, responded to this review, April 16, 2012
Thank you for your review on Trip advisor, I am glad to hear that you have enjoyed your first stay with us. I have passed your comments on to the staff and I will be looking forward to welcoming you back to BEST WESTERN Hotel de Havelet in the near future.

Kind Regards

Gennaro Festivo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Level Contributor
269 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed April 10, 2012

Just back from another visit to Guernsey for a family wedding and again stayed at De Havelet. This time I was with other family members and we had three double bedrooms. As on my previous visit the staff very friendly and helpful and arranged for gluten free bread/toast for my breakfast. The hotel also arranged car hire via Hertz and as promised the car was waiting for collection at the airport. An excellent buffet breakfast is served together with a choice of items for those wanting a cooked meal. We had booked three double rooms and while 2 of them had heating problems, this matter was attended to immediately and there were no problems. The only negative thing was a quick lunch we had in the Bar & Restaurant. Perhaps we made a bad choice, but the buffet lunch was very disappointing. We should perhaps have eaten at the Wellington Boot restaurant which served an excellent lunch on my last visit. The pool area is clean and warm and we all enjoyed an afternoon there either in the pool, steam room, sauna or jacuzzi.

Would definitely stay here again.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eangelm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BEST WESTERN D, Manager at Best Western Hotel De Havelet, responded to this review, April 16, 2012
Thank you for taking the time to write a review on trip advisor I have passed your kind comments on to the staff and I am glad to hear that your heating problems were attended efficiently. I am sorry to hear that you did not enjoy your bar lunch in our saddle bar, I have taken on board your comments and look forward to welcoming you back in the near future to BEST WESTERN Hotel De Havelet.
Kind Regards
Gennaro Festivo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel De Havelet

Property: Best Western Hotel De Havelet
Address: Havelet, St Peter Port GY1 1BA
Location: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Business Hotel in St Peter Port
#1 Romantic Hotel in St Peter Port
#2 Family Hotel in St Peter Port
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Hotel De Havelet 3*
Number of rooms: 34
Reservation Options:
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Also Known As:
Best Western De Havelet
Best Western St Peter Port
St Peter Port Best Western
Best Western Hotel De Havelet Guernsey/St Peter Port, UK

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