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“Absolutely fantastic trip!”

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The Old Government House Hotel & Spa
Ranked #2 of 19 Hotels in St Peter Port
Certificate of Excellence
Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Absolutely fantastic trip!”
Reviewed August 17, 2013

Wonderful few days spent at the OGH! Situated in an ideal location with lovely facilities. Very friendly, relaxing atmosphere with incredibly helpful staff - Norbert, waiter in the Brasserie Restaurant, was exceptional!! Will definitely recommend this hotel to friends and family! Look forward to returning to this impeccable hotel. Thank you very much to everyone who helped us, from the Holt and Evans family.

Room Tip: Stayed in rooms 316 and 217 - both of which were decorated beautifully with comfortable beds and imm...
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
1 Thank JHolt2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,044 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
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  • English first
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English first
Brockenhurst, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 17, 2013

Have just returned from an excellent 6 night stay at The OGH. Lovely room, excellent Staff & super food. The breakfast was the best we've enjoyed anywhere in the world. We were even able to breakfast in the garden on several mornings. We had lunch by the pool on two occasions; also excellent.

Room Tip: We stayed in room 201 and were very satisfied.
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  • Stayed August 2013, traveled as a couple
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Helpful?
3 Thank Anne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 16, 2013

Having stayed at OGH over the last 9 Years, I was pleased to see the level of maintenance this year was high with the exterior and public rooms looking refreshed. I was also impressed with the latest addition of the Crown Club and its facilities and the exceptionally good and reasonably priced Curry Room (formerly the Governors Restaurant). The staff were welcoming, charming and helpful. The hotel has raised its game and is exceptional. For its position, amenities and quality of food and service, I wouldn't consider staying anywhere else.

  • Stayed August 2013, traveled on business
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Helpful?
1 Thank Lindseyelizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
106 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed August 16, 2013

I am fortunate enough to stay in many so called top hotels in different parts of the world: London, North America and Asia - and the OGH outshines them all. Quite superb. The manager, Andrew Chantrell, has created a world class hotel. The combination of quality of decor, the thought that has gone into rooms and their design and presentation, the restaurants and bars, the pleasing variety of styles and above all the staff - for example, Dave, Ken and Jozef are outstanding, as are all the reception desk staff, housekeeping and bar staff - are brilliant, they make the stay as good as it is. There is a wonderful restaurant called the Brasserie which is outstanding - there is a recurring theme here - in both food and service. Try lunch and breakfast overlooking the pool, drinks in the library - wonderful. For a stay of any sort - family, couples or business, I have not seen better, certainly not in London. The hotel is on the edge of St Peter Port, but you may not feel the need or wish to leave the hotel to go into town (although I have to say that it is a very pleasant walk). This hotel is very special. If you get a chance to go, take it. We can't wait to go back.

Room Tip: There are lots of types of room, all excellent, but if you can get a sea view room, do so. great vie...
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lapworth, United Kingdom
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 16, 2013

My "Average" rating is not strictly accurate, as stays at this hotel can range from Poor to Excellent. The hotel need to address two issues.

The first is that the satisfaction with a stay is far too highly dependent on the room allocated. Rooms at the front overlooking the harbour, some with small balconies, are excellent. Those at the rear and side overlooking the car park and, more importantly, the bins (which are emptied in the early hours of the morning) are noisy and can be terrible. Others are quite cramped and at least one has just one tiny window requiring the lights on even in mid-summer. Frankly, it's all too much of a lottery.

The other issue is that dinner at the restaurant, which should be one of the best in Guernsey, is just "OK to Good". It should be outstanding and there is no excuse for it not being so. The result is that we always eat dinner out and the hotel loses valuable revenue. I should add that breakfasts (especially) and lunches are fine.

The staff are great (although the concierge could smile a little more!). This is still probably Guernsey's best hotel but it could be better.

Room Tip: It doesn't matter what you ask for - it's still a lottery when you arrive!
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  • Stayed August 2013, traveled on business
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Helpful?
3 Thank dik_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 15, 2013 via mobile

We had a lovely stay in the hotel. We think it is overpriced for what it is, but is the best in town. The hotel is a bit of a warren and rooms are variable quality so choose carefully. Spa seems a little detached from the main hotel, almost as if operated by another company. Would return.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Learmonthwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 15, 2013

Another loverly stay at the OGH Our fourth stay and just as enjoyable as our first
The hotel deserves its 5 star rating and all the staff are all so welcoming and
friendly the house keeping is exellent nothing not to much trouble an exmaple
being a comment to Andrew Chantrell the manager,we would prefer fillet steak,as soon as we returned home Andrew emailed to say a view to include fillet steak on the menue when it
changes in autumn.The food in the Brasserie is superb and a loverly atmosphere The new bar
Harrys bar, is fantastic and not long been built We"d recommend the hotel highly
and will be returning again and again

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sankei2513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Old Government House Hotel & Spa

Property: The Old Government House Hotel & Spa
Address: Ann's Place, St Peter Port, St Peter Port GY1 2NU
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St Peter Port
#1 Family Hotel in St Peter Port
#2 Romantic Hotel in St Peter Port
#4 Business Hotel in St Peter Port
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Old Government House Hotel & Spa 5*
Number of rooms: 62
Official Description (provided by the hotel):
Set in the heart of Guernsey's capital, St Peter Port, commanding amazing views across the harbour and neighbouring islands. Sea facing rooms with balcony, gourmet dining, luxurious spa and heated outdoor pool make this hotel a destination in itself on this charming island escape. Celebrating 150 years of hospitality in 2008, the hotel offers unrivaled levels of service and a full range of leisure and corporate facilities to the discerning traveller. ... more   less 
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Also Known As:
Old Government Hotel
Hotel Old Government
The Old Government House Hotel & Spa Guernsey/St Peter Port, UK

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