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“Luxurious Hotel”

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The Duke of Richmond Hotel
Ranked #3 of 19 Hotels in St Peter Port
Certificate of Excellence
Reviewed September 24, 2013 via mobile

Beautiful interior, fantastic food, clean surroundings & toilets, staff who can't do enough for guests, absolute luxury to stay at this hotel or even to visit for a meal or event. Slightly expensive but worth every penny for the quality of everything. Highly recommended!

The only disadvantage is the surrounding hills that have to be walked up & down to get into the town & back, it's ok for able bodied people but not for older people

  • Stayed: September 2013
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Thank Taskertravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Deputy General Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 27, 2013

Dear Taskertravel,

Thank you for taking time to post this wonderful review on TripAdvisor. I have passed on your very kind words to my team, who were delighted to learn that we met all of your expectations. I was glad to read that you were impressed with the hotel’s unique interiors, delicious food, cleanliness of your room and most of all our friendly and attentive staff.

We hope that we will have another opportunity of welcoming you to the Duke of Richmond Hotel next time you are on the island.

Yours sincerely,



Helen Lenkovska
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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550 - 556 of 873 reviews

Reviewed September 20, 2013

Very good hotel, excellent customer service, nothing to much trouble. The reception staff referred to me by name for my whole stay (overnight). Breakfast very good and I felt comfortable in the restaurant on my own. Would return both for business and pleasure.

Stayed: September 2013, traveled on business
Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Hotel Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 27, 2013

Dear Anon72,

I would like to thank you for the lovely comments about your recent experience at The Duke of Richmond Hotel. I will be very pleased to share your kind comments about your stay with all of our team.

We all look forward to welcoming you back to The Duke of Richmond again very soon.

Yours sincerely,


Lukas Laubscher
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 19, 2013

Just spent a four days break in this hotel, I found it to be be excellent in virtually every way. The staff were without exception very efficient and friendly, they attended promptly to any request and made guest feel that nothing was too much trouble. We ate dinner on three nights and found all the food to be very good with well prepared fresh ingridients and well presented. The hotel was very well furnished and comfortable.

Room Tip: Avoid room 207 which is close to large extractor fan and a little on the small side compared to othe...
  • Stayed: September 2013, traveled as a couple
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Thank Martin950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Hotel Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 23, 2013

Dear Martin950,

We would like to thank you for taking the time to post this wonderful feedback on TripAdvisor. Thank you so much for your very kind comments about the efficiency and friendliness of our service and the quality of the food in The Leopard Restaurant. Your feedback has been shared with all our team and you have made us all very happy!

I have noted your comments about the noise that you experienced in your room and our maintenance engineers are looking into this to ensure our guests are not being disturbed when the fan is on.

We hope that we will have another opportunity of welcoming you back to the Duke of Richmond Hotel next time you are on the island.


Yours sincerely,

Lukas Laubscher
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 18, 2013

We stayed with our children in August and thought it fabulous. The service is faultless and whilst the decor is wacky it's crazily luxuriously wacky - big thick towels, gorgeous linens, money has been spent on the tiny touches, making you feel pampered. The food in the restaurant compares easily to any of the restaurants you'll find in town, so worth staying in for. Don't bring your car though as there are only 5 spaces for all the guests. You won't want the parking stress!

  • Stayed: August 2013, traveled with family
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Thank Marjorie063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Deputy General Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 23, 2013

Dear Marjorie063,

Thank you for finding time to post this wonderful review on TripAdvisor. It is always wonderful to hear the reaction to the refurbishment of the hotel and I am pleased that it has left a lasting impression and that you found the service friendly and efficient, enjoyed dining with us and a lot of tiny noticeable touches that made all the difference to your stay with us.

The hotel offers five allocated parking spaces, but with the central location of the hotel and street parking available nearby the limited parking situation is successfully managed by our concierge team.

We hope that next time you are on the island we will have the pleasure of having you stay with us again.

Yours sincerely,

Helen Lenkovska
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2013 via mobile

Hotel amazing ! Should be 5 star. Great atmosphere. The interior and furnishings look fantastic.money well spent and us very different to ur average 4star hotel. I would love to stay here again and recommend u book this hotel if u want to make you guernsey experience one to remember. Hotel staff couldn't be more helpful and friendly and really go the extra mile. The walk into town is fine but the walk back is a bit of a killer up hill for 15mins!! The only thing I found strange was in the restaurant the waitress physically picked up the huge specials board and dragged it round the restaurant so u and her could read it?!? Not sure why this was ? Overall an amazing stay!

  • Stayed: September 2013
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Thank shannie_1510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Hotel Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 23, 2013

Dear Shannie_1510,

It was a great pleasure to read this glowing review following your recent stay at the Duke of Richmond hotel and to know that you had an exceptional stay with us.

Comments like yours are very motivating for all our team and it is wonderful to know that even a brief stay at our hotel leaves such lasting and memorable impressions. Thank you for your comment regarding the “Specials” board, which I will be discussing with the team to see how this can be managed better.

We very much hope that you have now found your new home away from home with us here at the Duke of Richmond and we look forward to welcoming you back again very soon.
Yours sincerely,

Lukas Laubscher
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013 via mobile

My husband booked us into this hotel for a 4 night stay and what a fantastic choice. First impressions are the quirky decor but delve beneath the surface and you find incredibly helpful and friendly staff, exceptional cleanliness and beautiful food. There are also lots of really nice little touches such as sun protection creams and chilled juices available beside the outdoor pool. The breakfast was probably the best I have experienced in a hotel. A vast array of good quality foods on the buffet and a good selection available to order. The fresh fruit, yogurts and pastries were so varied and delicious that we didn't even bother with anything cooked. The banana smoothie was amazing!

  • Stayed: August 2013
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Thank Gill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Hotel Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 30, 2013

Dear Gill P,

Thank you so much for taking the time to review your recent stay at the Duke of Richmond Hotel. I am delighted to hear that you enjoyed your visit and that our staff were able to ensure that you left having had a memorable experience. It will give me enormous pleasure to share your comments with the team who will all be thrilled that their efforts have been so appreciated.

We hope that, now that you have found your new home-away from home in Guernsey, we will have pleasure of welcoming you back to The Duke of Richmond Hotel next time you are on the island.

Yours sincerely,

Lukas Laubscher
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

We recently spent 3 nights at the Duke of Richmond and have no complaints, staff and service were great. Check in was quick and friendly, we had a large room (for us and my 10 year old) which was nicely decorated in a boutique style and very comfortable with plenty of space. There is a small pool which my son braved and a sun terrace. We had breakfast in the restaurant each morning which was very nice with plenty to chose from and the hot breakfast choices cooked separately. The only one niggle I can think of is that there is very limited parking space if you have a car. The hotel is not far from the centre of St Peter Port with a pleasant walk through the park.

Stayed: August 2013, traveled with family
Thank JaneFarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DukeRichmond, Deputy General Manager at The Duke of Richmond Hotel, responded to this reviewResponded September 12, 2013

Dear JaneFarrington,

Thank you for taking time to post this fabulous review on TripAdvisor. The whole team were delighted to learn that you and your family enjoyed your stay with us. It is wonderful that you found your room very comfortable and spacious, and that you enjoyed breakfast. Parking is an issue at The Duke of Richmond, a common issue for most central hotels in St Peter Port, however our concierge are delighted to advise on the nearest available street parking in addition to the hotel owned spaces but are also happy to help you park your car.

We look forward to welcoming you all back to Guernsey and The Duke of Richmond Hotel in the near future.


Yours sincerely,


Helen Lenkovska
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Duke of Richmond Hotel

Address: Duke of Richmond Hotel L'Hyvreuse, St Peter Port GY1 1UY
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > St Peter Port
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in St Peter Port
#2 Luxury Hotel in St Peter Port
#3 Romantic Hotel in St Peter Port
#3 Family Hotel in St Peter Port
Price Range: $143 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Duke of Richmond Hotel 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Duke of Richmond Hotel is perfectly located in the capital town of St. Peter Port Guernsey overlooking a quiet park, St. Peter Port marinas, the neighbouring Channel Islands and nearby finance and shopping areas.This comfortable purpose built modern four star hotel has an international reputation for high standards of guest comfort, service and cuisine. This quiet town hotel is the ideal base for both the business guest and Guernsey holiday visitor alike. ... more   less 
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Also Known As:
Duke Of Richmond Hotel
Hotel Duke Of Richmond
The Duke Of Richmond Hotel Guernsey/St Peter Port, UK

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