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“Not great”

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Fleur du Jardin Hotel
Ranked #5 of 6 Hotels in Castel
Certificate of Excellence
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Not great”
Reviewed March 3, 2013 via mobile

Just had sunday lunch there, usually very good, but the service was slow and the food was average. The potatoes had obviously be reheated and were like cardboard. It was a shame as usually the fleur is good.

Stayed March 2013, traveled with family
Helpful?
1 Thank Adam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Guernsey, United Kingdom
Level Contributor
115 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 14, 2013

My family and I, ten of us in all, went to the Fleur for an overnight stay including dinner on Saturday night. The staff are so lovely, friendly and helpful, nothing is too much trouble. The food was extremely tasty and nobody went hungry as tho rations were of a good size. Our room was very comfortable clean and spacious, complete with a shower and bath. There was plenty of space for possessions and the bed very comfy. The hotel is set in the countryside and has lovely roaring open fires. It is an old farmhouse, so has plenty of character, which has a nice olde world feel about it. All in all a brilliant weekend.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulieFuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 14, 2012

A bit of a muddle to find in the dark from the airport, but that is living on a small island....Everyone knows where they are! However a small island means that eventually you will find the place. This makes the arrival even better. Cosy room upstairs, roaring fire downstairs, lovely staff, good wine and tasty food.Followed by a snug seat in the bar to watch the go and flow of the place.Bliss!

Stayed November 2012, traveled as a couple
Helpful?
1 Thank Kefi31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 29, 2012

We stayed at the Fleur du Jardin Hotel on the Bank Holiday Weekend, just for one night. We arrived and reception was empty so we rang the bell and waited for ages for someone to come and check us in. (we later learned that the staff are well used as the same gentleman that checked us in also works the bar and the restaurant!). This also meant that we had to phone quite a few times if we wanted to speak to someone on reception!

We were taken up to our suite at the top of the hotel and I have to say the room was fabulous. We had a wet room with large overhead shower (although the drainage were extremely slow - on one occasion we opened the wet room door after a shower and the water spilled out on to the lounge carpet!), a lounge, lovely light bedroom and a second bathroom off the bedroom. There were tea and coffee facilities in our room along with a complimentary bottle of water and toiletries.

We went down into the bar and had a cream tea which was lovely. The bar was very quaint and traditional. My only grumble would be that all of the staff seemed to be foreign and we had to explain quite a few times what we wanted to eat!

We went back down for dinner and we had the 3 course set meal. The food was lovely, served quickly and portion sizes were good. The drinks are very expensive though!

We had an ok nights sleep, one of the windows looks out on to the gravel carpark and I could hear every time a car drove in or out as the windows are not doubled glazed.

We went down for breakfast which was served from 8-9.30 (not so great if you want a lie in). They had cereals, croissants, Guernsey Gauche, fruit, yoghurts and cooked breakfast. There were a selection of juices as well as tea, coffee and hot chocolate.

Check out time is 10.30 and you are able to leave your bags if your return ferry/flight is later in the day. There is very little to do in the area where the hotel is, you are near to the beaches however you would need to get a bus or taxi. The town centre is about 10/15 minutes away by car.

All in all an ok stay, I have rated it as a 4 purely due to the room as it was fantastic, if we had had a standard room I expect the rating would have been lower!

Room Tip: Pay the extra for the suite - it is definitely worth it!
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Standish
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 26, 2012

My wife and I were in Guernsey over the weekend of 18/19 August, looking for potential accommodation when we move to the island. We came across FdJ purely by accident and originally intended to only stop for a quick drink to quench our thirsts! However once in the outside eating area we decided that Sunday lunch would be in order!

We were very happy with our choice; the meal was superb, the setting fantastic (outside with rustic table n chairs. The facility can accommodate larger groups under a verandah or like us at a small table) and the staff were polite, attentive but not pushy or over-bearing.

I had the predicable roast beef (!) whilst my wife had the corn-fed chicken breast and we both ate the lot - always a good in in my book, but it was delicious!

We can't comment on the rooms that seem to get mixed reviews on here but overall the bar and eating areas couldn't really be faulted. The overall impression was that of a stylish establishment and don't fully agree with some other reviews on his matter - we will be returning when we're next over there!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Peter Port, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 20, 2012

Spent the weekend here with another local couple on a Quids In deal, had a fantastic walk all around the lanes. They only had a standard room and garden room available. The garden room was beautiful and well worth paying a supplement. The standard room (205) however was far from standard by most people's standards.
The room was small and very dark - more like a single room. One of the windows was located next to the cooling fan from the kitchen and was unbelievably noisy. It was unfortunate that we had to keep the window closed to try and block the noise out from the fan as it was a very hot night. (I did go back to Reception and ask if they had any other rooms and was told they didn't). The other window faced the main road and was also noisy. The main light was intermittent and one of the bedside lamps did not work at all. The bed was a small double and requires a new mattress - rolled to the middle if you turn over - not that we slept much. We thought about going back to our own bed and coming back for breakfast so the other couple weren't aware we'd left!
Dinner was from a set menu was good, tasty, but cannot understand why they put a supplement of £3.50 for beef stroganoff - and salmon was also on the menu with no supplement?!
On checking out I noticed a room being cleaned on the same floor as us - this looked more like a standard. On checking out I expressed our disappointment and would not like to have stayed a week - I would've found somewhere else. Regardless of being an offer, this room should not be used for guests, it did spoil what was otherwise a lovely time.

Room Tip: Garden rooms were beautiful.
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 5, 2012 via mobile

This hotel is great, well that is once we finally got there. It was a squashed half an hour bus journey, because of how many people were on the bus. When we got there it was a gem of a hotel, with a beautiful reception area, located at the back of the hotel.
(Convieniently) but that was only a minor problem. The receptionist was helpful and polite and led us through a bar up a staircase which was enchanting, something I would love to have like that in my house. When we got to the roolm we thought it was great but maybe the bathroom suite and furniture was a little old but it did suit the location. Bearing in mind that our room was a standard. The bed were so comfortable they were on a par with the beds at la sablonerrie, (In my relatives cottage Duval farm. I don't know what the beds are like in the actual hotel.)
Anyway the food at the hotel and everything else was excellent.

thank you so much

P E

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank p e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fleur du Jardin Hotel

Property: Fleur du Jardin Hotel
Address: Kings Mills Road, Castel GY5 7JT
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > Castel
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 6 Hotels in Castel
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fleur du Jardin Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
17th-Century country Inn, lots of charm and warmth. Very busy restaurant recommended by "The good Hotel Guide", "Michelin Dining out in Pubs Guide", "CAMRA traditional real Ale Guide" and many others. "Shabby Chic" in Guernsey is how we are described and we strive to maintain the original old charms of the building but adding a little contemporary quirkiness. Many local fish dishes and our signature "Chancre" crab salads prove very popular with visitors and locals alike. If you enjoy your food, you will love the Fleur. ... more   less 
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Also Known As:
Fleur Du Jardin Castel
Fleur Du Jardin Hotel Guernsey/Castel

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