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“Nice hotel in fantastic location”
Review of Cobo Bay Hotel

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Cobo Bay Hotel
Ranked #3 of 6 Hotels in Castel
Certificate of Excellence
Reviewed October 8, 2010

We stayed here for six nights for our 45th wedding anniversary. The room was clean and comfortable with a super king sized bed. It was not the largest but most certainly adequate for our needs. My only minor criticism would be an inadequate amount of draw space.
The restaurant in the hotel served very good food leaning towards nouveau cuisine. If, like us, you would sometimes prefer something straightforward and more simple the bar/restaurant next door is owned by the same company and meals there can be charged to the hotel.

The hotel overlooks Cobo Bay and is in a superb location.

  • Stayed: October 2010, traveled as a couple
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Thank JoeFavershamKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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548 - 554 of 612 reviews

Reviewed September 26, 2010

This hotel must rate as one of my favourites on Guernsey. Located just across from a safe, sandy beach, a small cluster of shops within walking distance including, a small supermarket, chip shop, Post Office and Pharmacy and bus stops within walking distances. The Hotel car park is of a good size too.
My room was located at the side of the hotel and although it had the main drive to the car park located beneath it, it was very quiet. The decor was very fresh and neutral. The bathroom was very clean and of adequate proportions with good shower pressure.
Fresh fruit, bottled water and a TV magazine, to complement the wall mounted flat screen TV, greeted you on the dresser. Another nice touch was the small safe located in the room for guests use.
Nice use of movement activated lights in the corridor meant that light was not streaming through the door at night.
I stayed half board. Breakfast was plentiful and dinner was of a very high standard. A good choice was offered each night which included meat fish and vegetarian options, and the service was very attentive and faultless, all played out to stunning scenery.
I stayed here two years ago and it was excellent then, somehow it's got better.

  • Stayed: September 2010, traveled solo
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Thank sarnia89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2010

Lovely refurbished hotel with friendly staff, great views and good food. What more could you ask for?

  • Stayed: September 2010, traveled with friends
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Thank LizzieDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2010

The hotel deserves to have 4 stars & merits its place as the best 3 star hotel in Guernsey.We have just returned from a 3 night break to celebrate my husbands birthday. The recently refurbished hotel was tastefully decorateded & spotlessly clean.The bedding & towels were soft & white, there several nice extra touches including fresh fruit & chocolates in the room when we arrived & a welcome message when we switched the tv on.
Every member of staff we had contact with was polite & helpful.
The view from the restaurant which overlooks the sea was spectacular especially as the sun set, the food was excellent.
I would recomment the hotel as an excellent place to stay.

  • Stayed: September 2010, traveled as a couple
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Thank Miriam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2010

We stayed at Cobo Bay Hotel for two nights. We had a lovely room with a small balcony facing the sea. (Few rooms at this hotel actually face the sea.) The view was spectacular and soothing. Soothing when it was quiet. Between the hotel and the ocean is a very busy road. Road noise. Below the balconies and beside the hotel are bars with outdoor seating. The one beside the hotel was particularly busy with 20 somethings. And, since we were staying there over a weekend, the motor cycles and loud cars kept cruising the road into the wee hours of the morning. Thus my low rating for sleep quality. The bed/room itself was quite nice.
The staff were helpful and efficient. Breakfast was a typical "English Breakfast" and one could order the freshly cooked eggs and meats as desired. A very nice touch was a tray of teas, coffees and sweets in the room so one could make oneself a "cuppa" at any time. So we put on the nice fluffy bathrobes that were provided, made some tea, sat out on the balcony, ate some sweets and enjoyed the view. If only we had ear plugs....

  • Stayed: August 2010, traveled as a couple
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1  Thank Livin_in_Germany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2010

This hotel seems to have been recently refurbished, and it has been done to a high standard. Some nice touches like LED reading lights and touch-button switches. The location is just over the road from the beach, and, being west-facing, there are lovely sunsets. Some people might find the road noise somewhat intrusive; especially with a sea-view room. However, on the side, where we were, it was not too bad. As the west-coast road runs right by the shoreline, any hotels near to the beach will be on a road. (Which can be useful, of course, as busses are cheap and plentiful.)

All the staff we interacted with were friendly and efficient.

Our room was of a good size with a lovely comfortable bed. Sleep quality was reduced by the usual problem: the noise from some sort of wedding/event below our room.

We stayed on a B&B basis, so cannot comment on the evening food, but it looked wonderful. Breakfast was very nice. The pub next door is owned by the same company as the hotel. It is lively and serves nice bar food too.

NB- no pool, but the sea is 20m away at high tide!

£60pppn in a good hotel, by a lovely beach in early September is good value I feel. If we return to Guernsey, we wouldn't bother trying another hotel.

  • Stayed: September 2010, traveled as a couple
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Thank CW_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2010

Booked two adjoining rooms (110 & 111) for a four night stay - a double for my wife and I with a cot for our 18 month old and a twin room for the two older children. There was a door from the corridor that opened into a small lobby, off which the two rooms could be accessed. The door to the corridor had a broken lock so could not be secured. The maintenance guy pointed out that the two internal door locks were fine. I explained that the whole point of having adjoining rooms was to ensure that the two children in the twin room were not alone (they are not old enough). He then made some feeble excuses about not having any spare parts so I then had to show him myself how to make a temporary repair by moving the lock plate in the door frame. This he grudgingly did in the end, leaving a nice pile of wood splinters in the lobby for us to clean up ourselves. That evening, we returned to our rooms to find a strong stink of kitchen smells. It was soon found that our rooms were located directly above the kitchens and a bedlinen store cupboard located in the previously mentioned door lobby within our rooms was the souce of the problem - basically, the extractor pipe passed below this cupboard, the pipe was leaking so every time the kitchens were in action, our rooms filled with the odours being extracted (not to mention a constant droning whine from the fan motors). The receptionist came to see the situation and immediately admitted that there was a serious problem. The duty manager the next day however failed to see a problem - this is because he checked mid morning when the breakfast service was over and, of course, the kitchen extractor fans were off!! I'm not talking about a slightly irritiating odour here - there was a warm wind passing through the gaps around the store cupboard doors every time the extractor fans were on, powerful enough to blow a piece of paper up and down, so imagine three times a day your rooms filling up with the kitchen smells, droning noise from the motors, and each episode lasting for at least two hours! We paid a four figure sum of money for this four night stay and were, after much complaining, offered a token refund of £100, or a disruptive relocation for one night to a sister hotel on the other side of the Island (which may well have been similary badly run). I would find it difficult to believe that this problem with the extractor fans has not been ongoing for some time and it is possible that the hotel works on the basis that maybe one in ten people will complain loud enough about the smells and noise, making it easily affordable for the establishment to fob off the complaining customer with a paltry offer of compensation. Add to all this a completelty chaotic night-time evacuation of the hotel due to a fire alarm fault, when none of the staff had a clue what to do or any advice for the confused and tired guests (we had three sleeping children to get out of the hotel) and breakfast times where we were glared at constantly because we had three kids with us (and if anyone can tell me how you keep three kids silent at a breakfast table, please let me know!), then all together we had an extremely difficult and dissapointing experience at this hotel. I would not stay at this place again under any circumstances and definitely would not recommend it as a place to take a family with youngsters. If I could offer one bit of advice to the place, it would be to empower the staff and management to actually deal with problems when they arise. Every time I mentioned a problem, reference was made to the "hotel owner", without whose input nothing could be done. Said "owner" was never available for comment or personal inspection of a problem and his staff are all scared stiff to make any decisions on their own! Not a good model for ensuring even halfway decent customer service delivery, in my opinion.

  • Stayed: August 2010, traveled with family
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2  Thank RugbyRaccy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cobo Bay Hotel

Address: Cobo Coast Road, Castel GY5 7HB
Phone Number:
Location: United Kingdom > Channel Islands > Guernsey > Castel
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Castel
Price Range: $115 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cobo Bay Hotel 3*
Number of rooms: 34
Official Description (provided by the hotel):
Renowned for our hospitality and professional service, Cobo Bay Hotel is Guernsey’s highest ever rated AA 3* hotel, offering an unrivaled beachfront location along the island’s panoramic west coast. Overlooking one of the island’s most beautiful bays, with clean, soft white sand and stunning sunsets, yet only 3 miles from the main town of St. Peter Port, Cobo provides the perfect location for family holidays, short breaks, romantic getaways and business trips in the Channel Islands.Our luxurious accommodation, award winning restaurant & al fresco Beach Terrace, complimented by the personal touches and attentive service that come with a family-run hotel, will make your visit to our island truly unforgettable. ... more   less 
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Also Known As:
Cobo Bay Hotel Guernsey/Castel

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