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“Nice food shame about the service”
Review of Fleur du Jardin

Fleur du Jardin
Ranked #8 of 21 Restaurants in Castel
Certificate of Excellence
Price range: $0 - $30
Cuisines: Pub
Dining options: Outdoor Seating, Reservations
Restaurant details
Dining options: Outdoor Seating, Reservations
Stafford
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Nice food shame about the service”
Reviewed July 31, 2013

We have eaten here on numerous ocassions whilst visiting Guernsey on holiday - its a perfect location and lovely setting.
It's a popular spot so we booked a specific table in advance - unfortunately this was occupied when we arrived and although staff acknowledged the mistake did nothing to rectify or pacify.
The food is good to really good - we both had fresh fish, however the service is poor to hopeless. Usual frustrations re time taken to order food, drinks orders forgotten, time taken to clear table. There appeared to be plenty of staff avaialble - however there was no-one obviously in charge - it's a real shame beacuse this place could be a gem. We'll be back because we love the atmosphere and food - hopefully the proprieter will take note and invest in some staff training.

Visited July 2013
Helpful?
Thank Sunnydogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Visitor rating
    54
    53
    26
    5
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Level Contributor
271 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 277 helpful votes
“lunch time bite outside”
Reviewed July 18, 2013

Just what the doctor ordered for a lunch time snack. A jug of Pimms and an assortment of nibbles on a platter followed by rich choc pud shared. Well done !

Visited July 2013
Helpful?
Thank Cadiz_lover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Food average but service and waiting time poor”
Reviewed July 10, 2013

Visited for evening meal with a booking. It took 30 minutes for someone to take our order and the starter took another 30 minutes to arrive. Similar story with main course and we gave up with dessert. Staff were surley at best and everything seemed too much trouble. Food was ok but it will be awhile before we return

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SteveP1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Nice atmopshere, good food”
Reviewed June 3, 2013

This is my second review of the Fleur, but as the other one was for Sunday lunch I feel it is justified.
Even though it was a midweek evening, it was very busy and some prospective customers who hadn't booked were either being turned away or decided to wait for an hour or more.
The menu is extensive and the changing selection of specials was excellent.
You were also able to mix and match from the two menus.
The starter of mozzarella and Parma ham was simple, but well done and tasty.
Main course of steak was cooked perfectly, no complaints.
Dessert of white cheesecake with Maltesers was ok, but didn't quite live up to expectations as it was slightly dry.
But a minor blemish on an excellent meal in a restaurant with good atmosphere and friendly staff.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DaveGCI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
216 reviews
169 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
“Intimate setting, good menu choice, nice food”
Reviewed May 24, 2013

In 1968 I holidayed here with my parents so it was nice to return 45 years on.

The welcome was warm, the bar area small, but there is a good choice of lagers and a couple of ales. The menu is presented on a clipboard which is a bit different. The choice is broad and the dishes have imaginative combinations. Service is not quick but the food is worth the wait - well presented and my steak was beautifully cooked.

I'd happily return.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Revduncan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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