First of all any review has to be subjective – what do you want and expect. We wanted a modern hotel, with a reasonably high, if uniform, level of service and facilities and some anonymity.
The location is great – a comfortable stroll to the town centre but on a quiet stretch of reclaimed land overlooking St Aubin’s Bay, the marina, and Elizabeth Castle and with plenty of space around to enjoy all three. I would suggest though that to really enjoy the peace and view you must get a room overlooking St Aubin’s Bay, not the Marina as the latter would mean you are over the bar/restaurant area - unless you like live music.
Plenty of car parking space – a real bonus on the Island.
The reception staff were excellent, even though most were “trainees” according to their badges. Staff in the restaurant are friendly enough but need a decent Manger to get a grip. Nothing infuriates me more – ok, many things do I guess - than staff who don’t look around a room to see if any guests need anything and so you can’t catch their eye! And I can only imagine how mind-numbingly boring serving breakfast in a large restaurant must be – lots of demands and no tips – but they all seemed so world weary.
The use of a “traffic light” system to give some indication of how busy to expect breakfast to be at the weekend at first seemed to smack of a cop out – i.e. they should make the restaurant big enough to cope – but in fact although we had to wait for a table – well we went down during red light time – it was really no problem as you don’t wait in line glaring at those guests lucky enough to have tables who are taking far too long to finish their toast but rather sit in the lounge bar with coffee and newspapers to hand until called, which wasn’t really very long. Unfortunately that wasn’t the case during the week when the tea, coffee and newspapers were absent and the sullen, grumbling crowds weren’t – another trick missed.
The restaurant itself is huge but designed in such a way that 4 of the 5 rows of tables have lovely views out over the marina and are spaced out so that you can enjoy your meal in comfort. The 5th, set back against the back interior wall is a bit more cramped and to be avoided.
Breakfasts were good, in fact all you would want, unless what you wanted had run out, which was the case with a few things like the soya yogurt and some of the cereals – requests to staff for replacements were dealt with by staff going away to check and then either themselves disappearing into the ether or coming back and shrugging that this was the problem of being on an island – really!
Dinner was a disappointment, a bit hotelly and ordinary. We only tried it the once. A tip – and sorry Radisson – turn left out of the Marina side door and 100 yards away you have Tiffin, one of the best restaurants on the island!
Being new the rooms are of course good, bright fresh décor and fair sized bathrooms.. But after a few days the shortfalls become a bit niggling …. Only about 16 inches of hanging space of which 6 is taken up by the ironing board! No clock. Bathroom light operated from a switch outside the bathroom – admittedly as many hotel bathrooms are…why? – which means you bath the whole room in light if making nocturnal visits. Pathetically small cups for the in-room tea and coffee. Some things they nearly got right, for example at last a hotel with a power socket near a mirror so you can dry your hair properly – or rather your wife can, mine no longer needs such attention – but then – not quite right, only one socket – what about hair drier AND straighteners Mr Radisson.
A great hotel though and hopefully, we’ll be back
- Official Description (provided by the hotel):
- Relish captivating views at this waterfront hotel in Jersey. Explore unspoilt beaches, magnificent cliffs and picturesque landscapes from this attractive Channel Islands locale. Located directly on the bustling waterfront promenade, this hotel offers Jersey visitors premium accommodation. Enjoy amenities like Free high-speed, wireless Internet as well as the convenience of an in-house health club. Savour a meal alfresco at the Waterfront Restaurant and Terrace, and take advantage of easy access to nearby attractions like Elizabeth Castle. To top it off, this venue's five fully equipped meeting rooms make it the perfect place for mixing business with pleasure. ... more less
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- Also Known As:
- Radisson Blu Waterfront Hotel, Jersey Hotel St. Helier
- St Helier Radisson
- Radisson St. Helier
- Radisson Blu Waterfront Hotel, Jersey St. Helier