This was our first visit to Jersey so chose The Norfolk based on Tripadvisor reviews.
On arrival reception staff were very friendly and helpful and continued to be so throughout our stay. Every member of staff at this hotel had a top class approach to customer care and were the friendliest we have encountered for a long time.
The hotel was spotless clean throughout and our top floor room was spacious,clean and well decorated.We had daily maid service regular towel change flat screen TV, tea & coffee facilities and plenty of storage space.
The location is great-a few minutes walk into town for bars and restaurants and shopping and close to Howard Davis Park.
Yes the majority of guests were elderly but the reference to the film "Cocoon" by a couple of reviewers is totally unfair. It is an insult to the guests and potentially damaging to the owners and staff who work extremely hard to ensure you enjoy your stay. Please dont be put off by their reviews.
We are fortunate to be able to take lots of holidays and i can assure you if you want a hotel in a good location that is spotless clean with friendly staff this is for you.
We were B&B and the food and service we had in the dinning room was very good. We were always served quickly and with a smile.
For eating out the Park House Thai cafe next door is great and the Caffe Ristorante Italia in the Colomborie precinct just down the road is great.
We used the Hotel bar and found the service great. Guisepe was very helpful and made a special cocktail for my wife when she didnt know which to pick. The prices were very reasonable but for those who want a change their are plenty of bars and hotels nearby.
The hotel has entertainment on Tues,Fri,& Sun. Mike Scott on Fri was a good entertainer.For those who want more shows the Merton is only a 10min walk away and has shows everynight.
We have no hesitation in recommending this hotel and everyone we spoke to at the hotel said the same-both young and old!
This Hotel has a lot of repeat business because of the top class friendly service,cleanliness & location and NOT because of the price as one reviewer suggested.
Thanks to everyone at the Norfolk for a great holiday ( Jim & Marlene 2nd-9th July ).
- Official Description (provided by the hotel):
- Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more less
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- Also Known As:
- The Norfolk Hotel Jersey/St. Helier