My wife and I spent a week over Easter at the Norfolk.
The staff were friendly, helpful and very courteous. Joseph, Manuel and Ricardo in the restaurant are real stars; nothing is too much trouble for them.
The food was very good, with enough choice to keep most people happy. It was served quickly and with deference to your speed of eating, never too hurried or too slow.
The room was spotless, (and larger than expected) the bathroom in the same was excellent with a bath and shower, a plentiful supply of constant hot water and it was cleaned to a high standard everyday by the Chambermaids. The whole Hotel was clean and tidy at all times.
The desk staff and receptionists were friendly, helpful and informative. You can’t ask for more!
As for location, it’s close to all amenities such as shops and restaurants and is also within easy walking distance of the Marina and beach. Particularly handy is the proximity of the local bus stops, you can find a bus to just about anywhere on the island within a few minutes walk.
The only caveat I would add is that the hotel didn’t seem have many children staying, but as a middle aged couple my wife and I were quite grateful for that. We left our kids and grandchildren at home and it was quite relaxing to mix in mainly adult company for a change. I think the Norfolk is perhaps more suited to "older" couples rather than those with young families.
If the Norfolk is an example of a 2 star Hotel then the bar must be set very high on Jersey. We’ve stayed in 4 star Hotels that could learn much from the Norfolk.
I can’t praise the hotel highly enough. It was our first visit to Jersey and the hotel contributed in a huge way to the enjoyment of our holiday.
We will be staying there again!
- Official Description (provided by the hotel):
- Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more less
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- Also Known As:
- The Norfolk Hotel Jersey/St. Helier