Hotel very clean and tidy. Reception staff were great. The other staff were OK but I felt not over helpful. Breakfast had a wide variety of food enjoyed by Adults and children (3 and 5). Waiting staff were far to quick in trying to remove plates. Had to be stopped twice from removing plate whilst youngsters "had a breather". The food was just about adequate (but far inferior to that in the Samares Coast last year). Childrens room (reason for picking this hotel) was a really useful for the children and greatly appreciated by the parents on a wet afternoon. Lunchtime bar snack of sandwiches at 2.30 was very reluctantly produced by the bar lady, who I can't ever remember smiling. Morvan Hotels are VERY good and we will be back, BUT not to this one. Next time when the youngsters are older, The Samares Coast, now that had great staff, a great position and great food.
- Official Description (provided by the hotel):
- The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more less
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- Also Known As:
- Norfolk Hotel St. Helier
- Norfolk Lodge Hotel Jersey/St. Helier