The Norfolk Lodge Hotel was extremely surprising! We booked because of the low prices, but were impressed by the outstanding service we recieved. Every staff member we encountered was friendly, professional, knowlegeable and really did go out of their way to help us. I would especially like to thank the manager of the hotel... he was funny and took every opportunity to make sure our stay was enjoyable.
The accomadations themselves were nothing special, but adequate. The room was actually quite a decent size, and the beds were comfortable. The bathroom however was very small, and there was no window OR fan to let out steam. The shower was very powerful though, and no lack of hot water. The room was always cleaned very well.
I would certainly recommend paying for the meal service. The food was surprisingly good, and the waiters were excellent (even though some could barely speak English)! The bar and lounge beside the restaurant were also nice.
The location of the hotel was good, although it is hard NOT to have a good location in tiny St. Helier. The area around the hotel was nothing special.
Overall I would recommend this hotel to absolutely anyone! Even people who are used to staying in more expensive hotels would not be disappointed. If AMAZING service is what you're looking for (and rather mediocre rooms aren't too big of a concern), then this hotel is perfect!
- Official Description (provided by the hotel):
- The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more less
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- Also Known As:
- Norfolk Hotel St. Helier
- Norfolk Lodge Hotel Jersey/St. Helier