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“Bedrooms need refurbishing” 2 of 5 bubbles
Review of Westhill Country Hotel

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Westhill Country Hotel
Ranked #13 of 31 Hotels in St. Helier
Certificate of Excellence
uk
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Bedrooms need refurbishing”
2 of 5 bubbles Reviewed January 16, 2013

This hotel is just outside St.Helier and is set in pleasant grounds.
Unfortunately the bedroom facilities let the hotel down.The decor is drab and depressing.Mattresses were old and uncomfortable,smallest televisions ever seen in a hotel and generally everything was outdated.
There is no lift so rooms were a fair climb up steep steps.
Breakfast was a surprise and was excellent with super service from the Polish lady Gina and manager.
Hotel owners dogs were lovely.
We would only stay again if the bedrooms were greatly improved.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank claudio10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
    244
    95
    24
    10
    4
See reviews for
145
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Livingston, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

Recently returned from our holiday at the Westhill and we’ll definitely be going back next year. The service and quality was excellent and deserving of the highest praise and far exceeds that expected of a two star hotel. From arrival to departure we found that everything was covered and nothing left to chance and staff were always on hand to assist when needed. Reception, restaurant staff, bar staff and room maids were all polite and courteous. The food was superb with a good choice at every meal. Entertainment was good and very enjoyable of an evening.


Well done Matthew, Lena and Jonathan as you have assembled a set of staff which do the hotel proud and it helps to enhance the reputation and make a return visit certain for next year.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank Robin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed September 29, 2012

This is a very professionally run hotel eith delightful, happy staff which makes for a relaxed stay. Our large room overlooked the delightful gardens and swimming pools. The spacious lounge bar is a terrific meeting point again with lovely views and access to the extensive gardens. We aenjoyed our breakfasts and ample choice with staff catering splendidly with the myriad of special requests. The evening meals had sufficient variety for a week's stay and the portions were more than adequate.
Several tours can be booked with departures from the hotel and there is also a courtesy bus to St Helier. If I had one small criticism it would be the quality of the mattress but I managed to sleep thank goodness.
Would recommend.

Room Tip: Garden view
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dettorifan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cobourg, Canada
Level Contributor
87 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed September 28, 2012

Having thoroughly enjoyed our visit in 2011, we decided to return to Jersey in 2012. We stayed again at the Westhill and were very happy to see that it was continuing to do well in the current economic climate. We were welcomed enthusiastically and given both the same room and the same table in the restaurant. All of the restaurant staff are pleasant, in particular our waitress, Gina, and the maitre d', Nelo. Although the hotel shuttle did not always fit our time schedule, the local bus is just a few minutes walk from the door. We hope sincerely that the Westhill continues for many more years so that we can return again when we are in Europe.

Room Tip: If you do not like a shower/bath combination, ask ahead for a bathroom with just a shower.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ReddOak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enniskillen, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 28, 2012

My husband and I have been holidaying in Jersey for several years now and have returned many times to Westhill as it gives us all we could wish for. The wonderful welcome we have received from our very first visit has been second to none, not only from the owners, Matthew, Lena, and John, but from all the staff old and new. The gardens are beautiful and so well kept, the food is excellent and plentiful and the rooms are clean and comfortable. We have made so many friends over the years who like us return time after time just to relax and enjoy the whole friendly atmosphere of the hotel. Can't wait for our next trip in 2013.

Room Tip: I prefer a top room overlooking garden as there is no noise from above.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank janet b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

Overall, a very good stay. The hotel is a bit old, but our connecting rooms (for a family of 6) were big and very clean. The staff was very friendly, quite international as everybody seemed to come from a different country. The breakfast and diner were very good. Our children enjoyed the huge garden with a pond, a playground, various animals... The jacuzzi was nice, but the pool was way too cold for us in May. There were not many families, most other customers were older, but we still felt very welcome.

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank nathj92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 24, 2012

just returned from hols in jersey, the westhill was a good hotel, staff very friendlyand polite, the grounds are stunning,the food good, but the rooms need up dating,shower is in the bath so you have to climb in and out, not good if you have any disabilitys or getting on a bit, they were also hit and miss weather you got a hot shower. all in all a most enjoyable time.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank janet g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westhill Country Hotel

Property: Westhill Country Hotel
Address: Mon-a-l'Abbe, St. Helier JE2 3HB
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Family Hotel in St. Helier
#6 Romantic Hotel in St. Helier
Price Range (Based on Average Rates): $
Hotel Class:3 star — Westhill Country Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
Matthew and Jonathan wish you a very warm welcome to the Westhill Country Hotel which has been owned and run by the family for over forty years. We take pride in providing enjoyment; relaxation and value have been our standards since the hotel began. ... more   less 
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Also Known As:
Westhill Hotel St Helier
Westhill Country Hotel Jersey/St. Helier

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