We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Brilliant”
Review of Monterey Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Monterey Hotel
Ranked #7 of 32 Hotels in St. Helier
Certificate of Excellence
Nottingham, England, United Kingdom
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Brilliant”
Reviewed April 23, 2013

Great hotel, great staff,great meals and great service
Can recommend 100%,the staff where brilliant,breakfast just great ,rooms where big plenty of room ,great bathroom , a great place to stay ,had bar meals at night time can recommend
Would certainly stay there again

Room Tip: We had a room at the front no problem with traffic noise top floor
See more room tips
  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

725 reviews from our community

Traveler rating
    364
    261
    78
    11
    11
See reviews for
166
377
18
20
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Bristol, United Kingdom
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 12, 2013

This Hotel was lovely, although it is a 10- 15 mt walk from the main town, so not a problem if you dont mind walking. The staff were really nice and friendly, the service brilliant in the restaurant and in fact everywhere. Our bedroom was great and infact they up graded us because we went out of the busy season and they were not too busy, so very pleased with that. We would return as it was clean with good food, what more could you want! Although on a main road, we did not find it noisy at all.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pauline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerJersey, Manager at Monterey Hotel, responded to this review, April 16, 2013
Thank you for your wonderful review of our Monterey Hotel. Your comments are appreciated.

We do feel that we are well placed for access to St. Helier and offer the added advantage of a large car park which is rare for any hotel in central St Helier. In addition, we do have both indoor and outdoor swimming pools along with free wifi for guests.

Thank you once again for your valued feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North west England
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 6, 2013

Have just returned from a weeks stay here,We were made very welcome, very pleasant, helpful professional staff, nice clean,warm room, food was excellent. We had read other reviews about traffic noise and although our room was not directly next to the road we found it very quiet, maybe it's noisier in peak season.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goldilocks61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wickford, United Kingdom
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 6, 2013

Holiday date: 1 - 6th April 2013.

Hotel: Lovely location central to main shopping area, buses, taxis etc. Staff: Can't praise them enough, they are polite, friendly and helpful. Room: Comfortable & very clean, plenty of wardrobe & drawer space. Food: We had booked bed & breakfast only, this was either English or Continental & with both you had plenty of choice, served by excellent staff. We only ate once in the evening at the hotel but this was also good, and quick service.
You can tell this is a family run hotel because they have an eye for detail and nothing is too much trouble (day or night).
Although the weather this Easter was awful our break was still enjoyable. We would definitely return.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andytracy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Level 5 Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 24, 2013

We have just come back from The Monterey Hotel. We had a fantastic time & the hotel is lovely. The rooms are very spacious & so clean. Food varied & very tasty. Our thanks go to all the staff, they made our stay so enjoyable, they make you feel welcome from when you step into the reception area & this followed on with all the staff throughout the hotel. It was my husband's 60th birthday & they were very obliging when l asked if they could get me a cake & not only that they went one more & gave us a bottle of Champagne on the house so thank you Phil & all the staff for an enjoyable evening.
The whole weekend was made enjoyable by the friendly manner of the staff, they were aways helpful, polite & nothing was too much trouble.
Based on this we will definetly be returning to The Monterey in the near future.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veronica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerJersey, Manager at Monterey Hotel, responded to this review, April 5, 2013
We are so pleased that you enjoyed your stay at the Monterey and that your special celebration went as you wished.

It is always wonderful when guests feel that they had a fantastic time at the hotel and may we thank you for staying with us. Your custom is appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wiltshire, England
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 15, 2013

We have just returned from a short break to Jersey staying at The Monterey. Who could have foreseen the wintry weather that was to bring Jersey to a standstill !!! Even so, we could not have chosen a better place to be 'holed up' for a few days. The staff were delightful and helpful. Our room was large and very quiet (mind you, there wasn't very much about !!). We made full use of the pool, jacuzzi and steam room which we had all to ourselves. The food was excellent. There was a good choice at breakfast, certainly enough to fill you up for the day !! Although it was a quiet time of year and we didn't take our evening meal in the dining room, the very obliging barman/waiter made sure a table was set up for us each evening in the bar. Again there was a good choice, enough to have plenty of variety for 3 nights. We will definitely be returning to Jersey when the weather is better and will be choosing The Monterey again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank AHGWiltshire_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerJersey, Manager at Monterey Hotel, responded to this review, April 5, 2013
Thank you for your comments. The cold weather in March was so unusual for Jersey and it is great that you felt that you were so well looked after during such an event.

We are now looking forward to the summer season and have done much work in the quieter months at the Monterey, as mentioned in an earlier response, to ensure that our valued guests receive the best service and facilities.

Thank you for your kind comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Level 4 Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed March 10, 2013 via mobile

My wife & myself have just finished a 5 day short break at the Monterey. We chose the hotel on the excellent reviews on TA, and weren't disappointed. We had a Really big room ( right on the top floor corner)- I heard about the road noise from previous reviews, but this was not a problem. Breakfasts were amazing with excellent staff always available. The hotel was 20 mins from the town centre, and once we mastered the road network in St Helier we had no problems!! Our only negative was the lack of tourist venues open, - most open at the end of March, but this is a good reason to return in the summer months. A very good hotel, with polite & courteous staff>>

Stayed March 2013, traveled as a couple
Helpful?
6 Thank bartdog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these St. Helier hotels
0.1 mi away
Hotel de France
Hotel de France
#1 of 32 in St. Helier
1,903 reviews
1.0 mi away
Radisson Blu Waterfront Hotel, Jersey
0.6 mi away
The Inn Boutique
The Inn Boutique
#3 of 32 in St. Helier
739 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Best Western Royal Hotel
Best Western Royal Hotel
#8 of 32 in St. Helier
817 reviews
0.9 mi away
Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa
#6 of 32 in St. Helier
1,650 reviews
0.7 mi away
Pomme d'Or Hotel
Pomme d'Or Hotel
#4 of 32 in St. Helier
1,493 reviews
Show Prices
Show Prices
Show Prices

Been to Monterey Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Monterey Hotel

Property: Monterey Hotel
Address: St. Saviours Road, St Saviour, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in St. Helier
#10 Romantic Hotel in St. Helier
#13 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and Cancelon so you can book your Monterey Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing