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“Great food & superb staff”
Review of Monterey Hotel

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Monterey Hotel
Ranked #7 of 31 Hotels in St. Helier
Certificate of Excellence
Reviewed August 10, 2011

We have just returned from 1 weeks holiday at this hotel. After reading some reviews on Trip Advisor we decided to go for the half board option. This turned out to be the right choice as the food and service were both fantastic. The Monterey is a 3 Star Hotel, however the staff provide a 4 star service, especially during the evening meal, cannot praise them enough. The paintwork in the bed room was a little tired but the room was spotless and serviced every day with fresh towels etc. The hotel is a 10-15 min walk from the town centre, if you feel that you can manage that, then go. You will not be disappointed.

Room Tip: Book online and get the best discounted rate when paying the full price upfront. HB option is well w...
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  • Stayed: August 2011, traveled as a couple
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2  Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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595 - 601 of 781 reviews

Reviewed August 4, 2011

Our room was spotless and beautiful. For dinner, nothing was too much and our family of 7 were served with a smile each evening with delicious food of great variety. The grounds are pretty with a small gym area and 2 pools. It is a very well organised and presented hotel. I really cannot wait to save up and return again next year.

  • Stayed: July 2011, traveled with family
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3  Thank rect0pathic_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2011

We stayed at the Monterey for a 5 night stay, our first time in Jersey, last week. The hotel is excellent for a 3 star, the bedrooms were basic but spotlessly clean and serviced every day. The indoor and outdoor swimming pools are lovely, just right for a cool down at the end of a long day sight seeing! The food was excellent, we had a half board deal (via Easyjet holidays) and were spoiled by the three course evening meals - lots of choice, very well presented and excellently cooked meals every night. The hotel's Romanian staff were helpful and pleasant. Our only complaint would be that the hotel is very much on the outskirts of St. Helier; it took us about 20 minutes to walk down to the town centre and bus station, so in my opinion it is not a great choice for the less mobile. There is a bus that stops opposite the hotel and takes you to the bus station, but you had to time it well to catch this. The hotel will, of course, organise a taxi to take you into town if you need this. We found it a bit isolated and would have liked to have been nearer the sea front for our evening walks. On the whole the hotel is great value, especially through the Easyjet offers, and provides excellent food for all you foodies out there! Just take your walking shoes!

Room Tip: We requested a quiet room as had read that rooms close to the road could be noisey, we were closer t...
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  • Stayed: July 2011, traveled as a couple
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    • Service
3  Thank wendyteddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2011

My husband and I stayed at the Monterey in the last week of July. We were travelling with our 6 month old daughter.

First impressions were very good. We were able to park our car easily right by the main entrance and we checked in very quickly.

Unfortunately, our room overlooked the main road on the second floor. The window was single glazing which meant that it was quite noisy. Not great for the baby. We informed management the next morning and they were only too happy to move us to an internal room which was absolutely perfect.

The room (and the whole of the hotel) was spotlessly clean.

The buffet breakfast was fab! The English breakfast was sooooo good. We also had a bar meal on one occasion which was great. High chairs were provided for our daughter and we felt very relaxed dining with her at the hotel.

The indoor pool was a godsend for us. We had it all to ourselves first thing in the morning which our daughter loved. The temperature was just right. The outdoor pool was a little too cold but that is to be expected!

Only criticism I have is the lack of air-con. However, we did know about this before we booked. We just had not expected such warm weather. There was a fan in the room which we directed at our daughter. We were boiling!

Thoroughly enjoyed our stay here and would not hesitate to recommend.

  • Stayed: July 2011
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2  Thank Salop83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2011

Hotel Staff very nice especially Victor and younger fellow who was doing the bar (Black Hair) . Reception staff and breakfast staff very helpful. The bedrooms are spacious and kept very clean.

Room Tip: The room we were in had views of the swimming pool R422
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  • Stayed: July 2011, traveled with friends
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2  Thank lilysteele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

Just come back from a week at the Monterey hotel, Jersey. Everything about the hotel was excellent could not have wished for anything better. The hotel itself was absolutely spotlessly clean, the food was freshly cooked and very tasty and served by the most polite and caring staff. We had half board but you could have a meal in the bar and the food there was excellent and very reasonably priced. Although the weather was terrible as it rained for 5 days out of seven you where always welcomed by the staff, the hotel was only 3* but the staff were 5*. The only fault we could find was that it was about a good 10 minute walk into the town and about 15 mins to see the sea but we could not have wished for anything better.

  • Stayed: July 2011, traveled as a couple
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1  Thank FredaSum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2011

Stayed for 7 nights at the 3 star Monteray, still cant work out why its just 3 stars. The rooms, although slightly dated were spotless. We had rooms opening directly onto the pool/patio area which was a bonus.
The staff were all lovely, very friendly and polit, nothing was too much trouble.. The breakfasts were great, lots of choice, full english, cereal, fruit,yoghurt, meats etc.
Its certainly worth paying for half board as the evening meals were excellent,four choices at each course, every meal was delicious.
The indoor pool facility/changing rooms were also excellent.
Its about a 10 minute walk to town if you are fit, 10 mins further to the bus station where you can get a bus to anywhere. A taxi to the hotel from town was £5
I would strongly recommend this hotel.

  • Stayed: July 2011, traveled with family
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1  Thank Mils82_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in St. Helier
#10 Romantic Hotel in St. Helier
#13 Family Hotel in St. Helier
Price Range: $104 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier

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