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“Clean, comfortable and friendly.”
Review of Monterey Hotel

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Monterey Hotel
Ranked #7 of 32 Hotels in St. Helier
Certificate of Excellence
Reviewed May 22, 2011

Our twin room opened out onto the outdoor pool area, complete with sun beds, which was lovely. The lock on the double doors was a bit stiff, though and it took us a day to realise that they would open! The beds were very comfortable although the pillows could have been a little softer. A new flat screen TV was installed in our room the week that we were there and when it failed to function at 9pm, it was immediately changed. The staff were friendly and helpful, from housekeeping to senior staff. Meals were very good and service swift. Easy car parking was a bonus.

Only critism was the provision of flimsy plastic tumblers in the bathroom instead of glass ones.

Room Tip: Ask for ground floor if you want a poolside room
  • Stayed: May 2011, traveled with friends
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1  Thank Ozgirl_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerJersey, Manager at Monterey Hotel, responded to this reviewResponded May 26, 2011

Thank you for your kind review of the Monterey which is much appreciated by our team here at the hotel.

Our new flat screen multi channel TV's are now in place and have received excellent comments from our valued guests.

In respect of the lock mentioned, some bedrooms do have direct outdoor swimming pool access and the locks mentioned has been eased following your input.

Hygiene is important to us. We do use wrapped plastic tumblers for reasons of hygiene as these are the preference of many of our guests; these tumblers are replaced each day. Glass tumbers are available should these be your preference.

Thank you once again for your kind comments.

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581 - 587 of 743 reviews

Reviewed May 9, 2011

We stayed here over the Easter period and we really enjoyed our stay.

The staff are all really lovely. Our room was very nice and both the indoor and outdoor
pool were excellent.

Situation is excellent, just a short walk to the shops and beach.

Breakfast was included and was also very good.

would we stay there again - a definate yes!!

  • Stayed: April 2011, traveled as a couple
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1  Thank Eileen667
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerJersey, Manager at Monterey Hotel, responded to this reviewResponded May 17, 2011

Thank you for your very kind comments in respect of our hotel. These are very much appreciated by our team of staff.

We are delighted that you would re-visit the hotel and are pleased to inform you that we have this week completed the installation of new digital flat screen televisions to all guest bedrooms. This is another major investment into the hotel this year following our major restaurant refurbishment earlier in the year.

We look forward to welcoming you back to the Monterey Jersey in the future.

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Reviewed April 22, 2011

We stayed at the Monterey hotel for 6 days with two teenage girls from 9th April. The hotel and staff were very welcoming, the rooms were comfortable and well serviced. the indoor pool and gym were well used by the girls, and the hot tub worked overtime with us!! The breakfasts were FABULOUS and our needs taken care of by our waiter Sorin who was always smiling and attentive as were the rest of the staff. In the evening we alternated between the Monterey and sister hotel Best Western (part of the Morvan hotels group), for our meals. The food in both was well presented, tasty, and good value. Both hotels were 10 minutes walk from town. At the time of our visit it was low season so no entertainment on offer but the weather was lovely so it was not missed. Jersey was in full bloom with flowers everywhere and the walks sublime. All in all a wonderful break. Well recommended.

  • Stayed: April 2011, traveled with family
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2  Thank wingars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2011

Recently stayed at the Monterey with a group of friends. From the time of arrival to the time we left the staff could not have been more helpful. The bar / lounge area and dining room have recently undergone a refurbishment and were very tastefully designed. The bedroom was fine and suffered no road noise. The leisure facilities were fine , hotel provided car parking and the food was consistantly excellent. Anyone looking for a 3 star hotel around St Helier then look no further than the Monterey. We hope to return later in the year.

  • Stayed: April 2011, traveled with friends
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3  Thank Philipgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2011

We have just recently returned from a 3 night stay at The Monterey which was the chosen hotel for family and friends (24 of us!), to stay for my parents Golden Wedding Celebration break. None of us had ever stayed here before so we were really hoping we had made the right choice!
From the minute we arrived, the staff were welcoming and attentive to our every needs. The restaurant was pleasant and modern and offered a choice from 2 different menus. Myself and another lady in our party had special dietary needs which the hotel staff went out of their way to make certain our needs were catered for.
Having the pool, jacuzzi, gym and steam room was wonderful, considering this hotel is only a *** Star!
On the evening of my parents anniversary, champaign was sent to their room and several members of staff helped me and mums friend to decorate the Monet function room ready for their special celebratory evening! ..... Nothing was too much trouble, even the manager helped to blow up the balloons!!!!! The staff ensured everything ran like clockwork for their special evening, which mum and dad thoroughly enjoyed!
All in all, we all had a fantastic few days made possible by the marvellous Monterey staff and the correct choice of hotel.. If you're considering a stay here, myself and the other 23 people in our party would thoroughly recommend it!!!!!!!

  • Stayed: April 2011
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1  Thank Lisa186262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2011

My friend and I stayed at the Monetery from the 23rd March 2011, we checked out on the 28th but would have very happily stayed much longer.

The staff really could not have been more friendly or helpful, they just couldn't do enough for us.

So speedy and efficient with everything from a light room service lunch on our arrival to advising us of a welcoming lively local bar for our Friday night out. They gave such good information on travel, good places to see and of course to eat the lovely Jersey Ice-cream.

We had a superior twin room on a bed and breakfast basis, breakfast was a great spread.

We had an evening meal in the restaurant on Sunday, we both agreed it came joint first out of all the meals we'd eaten during our stay in Jersey.

There are two small pools, one inside and one outside, a small gym and sauna, which my friend and I did make use of.

The hotel is around an 8 min walk to town, but there's also a large Co-op just 2 mins away.
The beach is about 12 to 15 mins stroll from the hotel, and we walked from St Hellier to St Aubin a twice (just once back though,) we worked it out to be a 4.5 to 5 mile trip each way, but a beautiful walk and well worth it.

The castle at Gorey also another great place to go, there is so much to see and do it definitely calls for a second trip and we shall definitely be using the Monterey again I cannot praise the staff enough and for me that is one thing that makes such a difference.

Thank you all at the Monterey who helped make out stay so enjoyable, receptionists, restaurant staff and cleaners you work together as great team.

Lorna

  • Stayed: March 2011, traveled with friends
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1  Thank LornaSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2011

A brilliant 4 nights stay. Staff could not have been more friendly and helpful and everyone was so friendly and polite and always said hello. The room decor was a bit "tired" but so clean. The food in the restaurant was absolutely fantastic and we didn't want to eat anywhere else.
Location was ideal, about 10-15 mins to walk into Town or on a good route for easy driving.

  • Stayed: March 2011, traveled as a couple
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1  Thank Lorna042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in St. Helier
#10 Romantic Hotel in St. Helier
#13 Family Hotel in St. Helier
Price Range: $107 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Official Description (provided by the hotel):
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier

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