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Hotel de France
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Reviews (2,164)
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All reviewsspa roomgarden view restaurantsaffron restaurantayush spashuttle busplunge poollovely hotelexcellent spalarge hotelwalk in showerfirst classlounge bargreat facilitieswalk into townno air conditioningstandard roomsingle room
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Reviewed September 22, 2013 via mobile

We have very much enjoyed our stay here again. The spa rooms are particularly fabulous and the swimming pool/jacuzzi etc the best of any hotel. Great choice at breakfast although would prefer pots of tea. Cafe Aroma very stylish for evening meal and Saffrons bar restaurant has great food but a dress code might help retain the quiet drink image to whch it aspires. About 20 minute walk into town or minibus Mon-Sat.

  • Stayed: September 2013
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Thank fisheatingveggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

Our Aurigny flight to Guernsey from Gatwick yesterday evening had to divert to Jersey as thick fog in Guernsey prevented our being able to land there. Aurigny crew sprang into action as it became clear that the weather was not going to improve, and with Jersey ground staff sorted out overnight accommodation for the 60+. passengers at the Hotel de France. Coaches were speedily dispatched to transfer us to the hotel; upon arrival we were checked in by pleasant, cheerful staff and informed that dinner was available for us all in the Orangery (courtesy Aurigny who also picked up the hotel tab). We were informed that the coaches would pick us up at 7.30am to return us to the airport, 60+ of us sat down and had a very tasty two course dinner served by efficient friendly staff. I was amazed that it was possible to cater for our number at such short notice. I tootled off to my room with a glass of wine in time to watch Match of the Day and got up in time to get the coach back to the airport. I really feel the hotel and its staff deserve congratulations and a big thankyou for dealing with this influx of stranded passengers at short notice with efficiency and charm.

  • Stayed: September 2013, traveled as a couple
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Thank MadeleineC-W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013 via mobile

Having got a deal for one night, we were OK with a room without a view. The room was a good size and clean; parking was easy and the food & service in the Bistro was excellent. The location was handy for the ferry port and our early checkout was smooth.

  • Stayed: September 2013
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Thank MuggleB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

When we arrived at this hotel in our rental car, I went inside to find someone to help with our luggage and was immediately impressed with the very elegant and spacious foyer, which unlike some four stars built in the 1860's had been immaculately maintained. This we were to discover applied to all the common areas throughout the property. The receptionist could not have been no helpful and a porter was immediately located. He took charge of our cases and directed us to the covered car park which is immediately next to the hotel.

On checking in, we asked if a room was available with a safe, one was in the newest part of the hotel at an additional charge of £50 per day. We were then given the choice of our standard room as booked, or the upgrade to the spa wing. We were then taken to see both. The standard room was quite large and very comfortably furnished, and we were very impressed. We then looked at the spa wing room, which was even larger, had the safe we wanted, and a balcony. It also had a vast bathroom with with walk in shower. A fine room and worth the extra which we selected to stay in.

We were at this property for two weeks and found much to impress us.

The ala carte breakfast is fantastic, the poached haddock with two perfectly poached eggs set us up for the day and equalled any we have enjoyed anywhere. The buffet is amazing with all the ingredients to create a fine English breakfast. plus abundant sliced ham and smoked slamon to helpyourself to.

We dined in the Aroma bistro style restaurand on perhaps six occasions and were on each occasion delighted with the food we were served, and the wine list. The very special things about this hotel are the exceptional service provided by all staff in all areas, and the value offered by the menus and wine list. Additionally the bar in the evenings if very professionally staffed, offers and fine selection of spirits and cocktails, all at quite modest price levels. Unusual for a hotel bar in our experience.

In fact the only negative was the standard of room cleaning, which needs addressing.

A great two weeks, and we will go back.

Room Tip: Worth the extra for a spa wing room.
  • Stayed: September 2013, traveled as a couple
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Thank Corvette1544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

The hotel is located a short walk from St Helier. Parking, as with anywhere in St Helier, is very tight, and I ended up in the medical centre about 200 yds from the hotel. I was lucky - it was the last space. I think next time I will get taxis ! The hotel is tucked behind the medical centre which is a bit of an eyesore. However, the hotel is lovely and is done in a French chateau style. Check in was swift and efficient. My single room booked on booking.com was very clean and really quiet, which I really appreciated. The free wi-fi was very fast and enabled me to work during the evening. I ate in the Brasserie (Aroma I think - anyway the one near the spa area). It was very busy and bustling with a good atmosphere. Service and food were excellent and reasonably priced. Breakfast was included and was very good. I would definitely stay here again.

  • Stayed: September 2013, traveled on business
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Thank PhilExport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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