We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent stay”
Review of Hotel de France

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel de France
Ranked #1 of 32 Hotels in St. Helier
Certificate of Excellence
Jersey, United Kingdom
2 reviews
“Excellent stay”
Reviewed August 31, 2013

Booked up for a last minute overnight stay to celebrate our 10 year wedding anniversary as let down by another hotel 30 minutes before check in. When I called, the member of staff was very helpful and we managed to book one of the SPA room with a balcony. Room was fantastic and had lovely view over the town. The bathroom was nice and clean with a lovely big deep bath. We already had reservations for dinner elsewhere so didn't eat at the hotel. Had a few drinks in the lounge before bed and nice and relaxing atmosphere with polite staff. Arrived back at the room and there was a complementary bottle of cava and fruit arrangement left for us. Breakfast was lovely. Unfortunately as we ended up checking in late we were not able to make use of the facilities of the hotel but the pool and spa looked very nice. We will be booking another stay here and might even take the kids with us if they are lucky!

Room Tip: If you book the Spa room ask for the 2nd floor as they are higher and have a nice view.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,931 reviews from our community

Traveler rating
    1,123
    577
    165
    47
    19
See reviews for
284
941
106
292
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (524)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Winchester, United Kingdom
Level 5 Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 30, 2013

On advice from our travel agent we upgraded to one of the hotel's new spa rooms which are located in a new wing of the hotel. These rooms are beautifully spacious with a large bathroom with walk-in shower in addition to a deep bath. There was also a mini-bar, separate fridge and safe large enough to take a laptop computer. Small balcony overlooking the town - but also the roof of the new health spa which did spoil the view a little. But really that did nothing to spoil our enjoyment during our 5 night stay. We found all the staff courteous and helpful and our room was always clean and tidy when we returned to it. Housekeeping even provided feather pillows on request. Breakfast was good - the only down-side was having to queue to use the toaster. The range of bread was vast but really, if they want guests to make their own toast, it would have been better to make more toasters available. We only ate at Aroma once but it was pretty good. We avoided Saffrons because it looked quite expensive but instead walked in to town every evening where we found some lovely seafood restaurants all reasonably priced. The Spa and pool were simply amazing and you can walk out of the main pool on to a small paved area and lovely garden both of which have sun beds. I had one spa treatment - expensive but worth every penny. All in all we would definitely return to this hotel. I gather extensive upgrading is taking place next year so hopefully all the rooms will eventually be upgraded to the quality of the spa rooms.

Room Tip: If you don't get a spa room, ask for a room that overlooks the front of the hotel.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 27, 2013

The hotel is beautiful with friendly staff. We were able to enter our room on our arrival in the morning, our room over looked the front terrace and lawn, which was lovely. It was very clean and comfortable. The hotel is situated a little far from town but it means a lovely view and a quiet restful lawn to pretend you are in greece on a sun lounger. The walk would take 15 minutes but it is easy to get lost so be careful. The spa area is lovely to relax in. The food in the Saffron resturant is exquisite one of the best meals i have had the pleasure to enjoy with amazing service. Cafe Aroma also has some delicous meals to select from but not so good service. Only negative is walking up a steep slope/steps as the hotel is situated behind a hospital but they do provide a free shuttle bus into the town which i didnt take. I would return to this lovely hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Koren J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level 5 Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 27, 2013

Had to write a review of the restaurant after our recent 3 day stay, as we ate at Saffron's, the Asian themed hotel restaurant, on the first night of our 3 night stay, and my main meal was one of the best I have ever had. All 4 of the courses we managed were very good, but the lobster was simply outstanding - gently spiced, accompanied by red mullet, morels, and scallops. Truly magnificent.

Stayed August 2013, traveled as a couple
Helpful?
Thank MikeSaints
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 27, 2013

I stayed at the Hotel de France 10 years ago and I don't think the rooms have been touched since my last visit. Really needs updating. However, the room was clean, the bed comfortable and the food good. Some of the staff were not as friendly as they could have been. Could perhaps do with some hospitality training. The best thing I can say about this hotel is that it has a nice Health Suite. Be advised that there are no fridges in the rooms and depending on your room you will be woken at about 4.30am up by the pigeons outside your window.

Room Tip: Ask for a room anywhere away from the pigeons.
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tigger299
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limava
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 25, 2013

We booked a balcony room for three nights,the balcony was small and when we inquired why we had no table on ours we were told that not all rooms have tables as they sometimes blow away and the guest do not always look after them.We returned to our room at 1500 hrs on the first day to find that it had not been cleaned or the bed made and when we asked why we were told in no uncertain manner that they would get round to us sometime during the day as they were very busy with other rooms.We immediately checked out and moved to another hotel.

Stayed August 2013, traveled as a couple
Helpful?
5 Thank Paddy6477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Coker
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 25, 2013

Just come back from a 4 night break - disappointed with room facilities - no mini bar - basic toiletries - hard beds and pillows. Breakfast was a frustrating buffet - hard work to get a tea or coffee and then was pretty disgusting - food cold and often waiting for items. Bars were overpriced and pretentious and entertainment dire. On a lovely warm evening Cafe Aroma doesn't serve drinks after 10 pm which leaves the lounge bar - seen more life at a funeral and pint and a half £9.10 or Atrium Bar with an accordion player and a cellist playing to 6 people! Spa was lovely and reception staff very friendly and helpful.

Room Tip: Ask for room at the front - unfortunately all single rooms at rear.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near St. Helier
0.8 mi away
Royal Yacht Hotel
Royal Yacht Hotel
#2 of 32 in St. Helier
2,012 reviews
1.1 mi away
Radisson Blu Waterfront Hotel, Jersey
1.0 mi away
Grand Jersey Hotel & Spa
Grand Jersey Hotel & Spa
#6 of 32 in St. Helier
1,665 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Pomme d'Or Hotel
Pomme d'Or Hotel
#5 of 32 in St. Helier
1,515 reviews
0.7 mi away
The Inn Boutique
The Inn Boutique
#4 of 32 in St. Helier
750 reviews
3.7 mi away
Hotel La Place
Hotel La Place
#1 of 16 in St. Brelade
1,001 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel de France? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel de France

Property: Hotel de France
Address: St Saviours Road, St. Helier JE1 7XP
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St. Helier
#1 Spa Hotel in St. Helier
#1 Business Hotel in St. Helier
#3 Romantic Hotel in St. Helier
#10 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel de France 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel de France is a 126 bedroomed four star Hotel conveniently located just outside of St.Helier on Jersey. Dining options include the informal brasserie style Garden View Restaurant overlooking award winning gardens or the fine dining 'Saffrons' Restaurant, where local produce is combined with healthy Indian spices. The 17,000sq ft Ayush Wellness Spa at the Hotel offers swimming pools, sauna, steam room, treatment rooms and an extensive fitness centre. Parking and Wi-Fi are free. A friendly but professional welcome is assured at the Hotel de France. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Orbitz, TripOnline SA, Cancelon, Travelocity, Hotwire, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your Hotel de France reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
De France St Helier
De France Hotel Jersey
Hotel De France Jersey/St. Helier

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing