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“A great place to stay” 5 of 5 bubbles
Review of Hotel de France

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Hotel de France
Ranked #1 of 31 Hotels in St. Helier
Certificate of Excellence
Neustadt an der Weinstrasse, Germany
Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“A great place to stay”
5 of 5 bubbles Reviewed November 18, 2012

The single room was sufficient, albeit a bit tiny. A case rack would have been as welcome as a coat hook. You will miss these: If your coats get wet you don't want to hang them into the wardrobe and cases that always stand around could be enervating. Easy working and free WLAN, daily free hotel minibus to main bus station (with stop[s] en route, e.g. at Snow Hill, check with hotel for times, only two hotels have that on the island, the other was Beausite), superb and helpful service, a breakfast that is truly magnificient. Look out for their special offers (3 for 2).

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flugwiesel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,742 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (475)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
St. Helier, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

*Clean and comfortable room. Bed was tremendously comfortable :)

*Style of room was good as well. Bright, big windows, spacious. The bathroom is beautiful and modern.

*WIFI available in the room.

*Service/Staff was good, fast, friendly.

*The view of the town was beautiful and interesting.

*Good food. Nice portion size, excellent room service choice as well.

*Spa is amazing.

*Had a spa room which had a balcony as well !

Overall,
Superb experience. I highly recommend this hotel for a nice get-a-way, or for the business traveler. Have been to another "5 star" hotel on the island before, and the Hotel de France is by far better. :) I had a lovely stay.

Room Tip: Choose a "spa room" if you wish to have a balcony.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Leigh881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level Contributor
163 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

Stayed for 2 night to celebrate my wife's birthday. Good sized room with comfortable bed and good bathroom. Nice sized bath towels and god quality toiletries.
TV screen small for standard of hotel. Plenty of sockets.
Staff from reception to breakfast to bar were very helpful and friendly - excellent in fact.
Useful free shuttle service to and from St Helier centre which is within 10 mins walk.
Spa - good sized pool with (sadly) lukewarm jacuzzi . Walk through cold pool for those brave enough! Spa has only sauna and steam room.
Breakfast was plentiful but of average quality - especially the cooked buffet.

Room Tip: We had 836 which overlooked front of hotel and St Helier.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paul_Mastersrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull, United Kingdom
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed November 3, 2012

A great place, with good spa and pool area. Fabulous terrace and a choice of restaurants. Helpful staff, good customer service and a really nice dual aspect bedroom (we said it was a special occasion) A short down walk into town with lots of bars and restaurants but a hill walk back! The hotel do supply a shuttle bus but it was very busy so we just walked the 10 mins.
The breakfast was the best we have ever had at any hotel, in fact one our American guests said this is not a buffet its a 10 course meal (and they like food) :D Well worth a visit, we would definately go back with such reasonal rates.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alwaystravelling03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed October 23, 2012

Have stayed here several times due to the wonderful indoor pool and spa. The hotel is clean and comfortable and we had inter-connecting rooms on the third floor to accommodate the children. After the first night we had to change rooms due to an overpowering smell of stale urine - there was no fuss and we were given the rooms next to the ones we were in. The restaurant we know is over priced from previous stays and Cafe Aroma has a limited menu, that said there are many wonderful places to eat on the island it would be a shame to restrict yourself to the hotel. Breakfast is well presented and plentiful but a delay ensues for the four slice toaster! The strangest thing is the lack of guests, of an evening the lounge bar and late bar were empty and on the second night the bar server came to us at 10 pm asking for last order (due to the lack of trade!). In summary, a great place to lay your head and eat breakfast. A steep driveway and limited parking but we didn't encounter any problems as the hotel was empty.

Room Tip: You can boom a family room to save the cost of inter-connecting rooms but from experience such rooms...
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  • Stayed October 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank LUCINDA0806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancs. England
Level Contributor
144 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

Great hotel just out of the center of St Helier. The staff are what make this hotel a must if you are visiting Jersey. Limited car parking but you can usually find a spot. Rooms are modern and clean. The restaurant is great but a little overpriced unless it is a very special occassion. Much better value is the bistro style restaurant on the ground floor, same high quality food but much more relaxed and less expensive.

Room Tip: Ask for a high room (9th or 10th floor) at the front of the hotel as lower rooms look out into the s...
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank david 3826
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnham-on-sea, England, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 19, 2012

I have had a couple of recent business trips to Jersey and stayed here on both occassions. Only discovered the spa on second trip. They claim it to be one of the top 7 in Europe which might be pushing it but it is fantastic. Large swimming pool with a large spa pool that has a very bubbly section, a mildly bubbly section and a section with huge taps that drench your head. Only criticism is that there are no seats in that pool. They have another shallow pool to sit/lay in that is very warm but without bubbles and a final pool of ice cold water that i saw people walking down steep steps into and then up another set out again after the sauna - didnt fancy that myself but rest were great. The sauna is a good size but the steam room is something else with a great coloured light system that evolves and changes while you are there with a wierd centre stand with a fake coloured jewel in the middle - mad but great.

The rooms are a little small unless you upgrade but they are nice and bathrooms are good size and modern. The main communal areas of the hotel are very smart and there is a wonderful huge decorative staircase in the grand entrance

  • Stayed September 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Darren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel de France

Property: Hotel de France
Address: St Saviours Road, St. Helier JE1 7XP
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in St. Helier
#1 Spa Hotel in St. Helier
#1 Business Hotel in St. Helier
#3 Romantic Hotel in St. Helier
#10 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel de France 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Hotel de France is a 126 bedroomed four star Hotel conveniently located just outside of St.Helier on Jersey. Dining options include the informal brasserie style Garden View Restaurant overlooking award winning gardens or the fine dining 'Saffrons' Restaurant, where local produce is combined with healthy Indian spices. The 17,000sq ft Ayush Wellness Spa at the Hotel offers swimming pools, sauna, steam room, treatment rooms and an extensive fitness centre. Parking and Wi-Fi are free. A friendly but professional welcome is assured at the Hotel de France. ... more   less 
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Also Known As:
De France St Helier
De France Hotel Jersey
Hotel De France Jersey/St. Helier

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