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“A poo view Not a pool view”
Review of The Savoy Jersey

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The Savoy Jersey
Ranked #9 of 32 Hotels in St. Helier
Certificate of Excellence
Reviewed July 30, 2013 via mobile

Room 91has no view apart from steps to staff area and shingle covered in at least 22 dog poos. It stank! We arrived Friday and are leaving today we complained but nothing was moved apart from one by the fire escape door . Will not be returning

  • Stayed: July 2013
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3  Thank janicejcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 - 809 of 1,203 reviews

Reviewed July 29, 2013

My wife had written a review praising this establishment, however, it is no longer here. I hope the competition has not black marked it.
We had a brilliant stay. Mum and dad had the children and we stayed here. Could not of asked for better. The barstaff were attentive. Eloi was polite even though English was obviously not his first language, he was nothing but hard working. We value that. Reception was smooth and efficient. Maria was smiling and communicated with us as valued customers, even staying one night, not as some other hotels around here. Breakfast really tasty and staff looking happy in their employment.
There was a guest giving problems over an issue that was outside the hotel's control and had nothing to do with the hotel, but another member of staff Claire assisted with dealing with it throughly and politely, and more than efficiently.
This is an extremely well run establishment, with a solid team. Five stars and we shall be back.

  • Stayed: July 2013
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Thank jsyrockboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

The Savoy Hotel is situated in a central location within Saint Helier. It is within easy reach of the shops, restaurants and the coast. We stayed for three nights and had hired a car for the duration. It was great not to worry about parking as The Savoy has plenty of free parking available. There is also complementary WiFi available. We had breakfast each morning at the hotel which offered an excellent range of both cooked and continental options. The double room (room 91) was very well presented and thoroughly serviced every day. Despite the outdoor temperature, the room remained cool and was well ventilated. We ate in the bar (Roberto’s Jazz Bar) and sat out on the terrace as well as inside. The bar has a great atmosphere and the food was delicious (braised pork belly and local crab stir fry). The bar had an extensive range of cocktails and other drinks. The staff were extremely helpful and welcoming and very attentive to our every need. Reception even printed the boarding passes for our return flights free or charge. Highly recommended!

  • Stayed: July 2013, traveled as a couple
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1  Thank Matt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

Having booked this hotel for my first trip to jersey I wasn't disappointed .we came over from 15th July to 20th July 2013. Managed to get a room with a balcony which was great . The staff were very helpful and very friendly throughout our stay . Although we didn't eat there the food looked very nice . The only gripe I had was the lack of Fans available as our room was very Hot and the first few nights I did struggle with the heat and didnt sleep well . I know we had a balcony room but we still didnt get as much air as we would have liked . Its not the hotels fault that Jersey was experiencing a hot spell so really I wouldnt be put off coming here again.

I am already looking into coming back to Jersey and I wouldnt hesitate about staying here again .
Regards

  • Stayed: July 2013, traveled as a couple
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1  Thank dannyc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

We stayed for a couple of nights. All the staff couldn't have been more helpful. The breakfasts were excellent and well presented. The rooms were clean. The bar was lovely it was a summers evening and the doors were open , the bar staff were very friendly and it was a pleasant atmosphere . They have a jazz band there on a Friday evening whom are superb.

  • Stayed: July 2013, traveled as a couple
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1  Thank Christofandgillikins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2013

We stayed at the Savoy from 1st -16th July 2013. During this time we were celebrating our Ruby Wedding Anniversary and my 60th birthday.
This was also a trip down memory lane as we came to Jersey for our honeymoon 40 years ago.
From the minute we walked through the door we knew we had made the best choice in hotel.
The hotel is beautiful and everyhing is gleaming.
The welcome from Maria the duty receptionist was warm and friendly, she also very quickly changed our room once we realised mobility would be an issue for my husband.The warm welcome and ongoing attention of Jose, the manager, the impeccable service and professionalism shown by Indra and Katerina in the Jazz Bar, the attention to detail and maintanence of the whole hotel by the housekeeper and her ladies, the service and unobtrusive attention shown by all the waiting staff, the wonderful food provided by the chefs and the kitchen staff, this was the best example of team work I have seen in a long time, I am a manager and know that this emanates from the top down, to all of you we salute you for your hard work, friendliness and complete and utter professionalism, it is evident you are all happy in your work, this clearly shines through, Jose, you have developed a fantastic and professional team.
A huge thank you for making our stay so special, for the freshly made scones we requested outwith the normal times, sorry! for the champagne and for the wonderful gesture referring to our anniversary on Bob's sweet when we dined in the restaurent. Everything was fantastic. You made our holiday so special and we will be back.

  • Stayed: July 2013, traveled as a couple
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Thank AlyBallyBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 20, 2013

Having stayed here last year we didn't hesitate to return this year. As we had found on our previous visit this hotel is excellent. However we felt that the staff were even more friendly and helpful this year. It is difficult to achieve a balance between being professional and efficient and at the same time being friendly, helpful and relaxed, which is what you are looking for on holiday, the Savoy have achieved this. We always felt that there was adequate staffing at breakfast and the choice on offer was good and of a high quality. We had made a special request for our room and needless to say we got exactly what we asked for, very impressive.
Our only complaint is that the replenishing of consumables such as coffee, biscuits and toilet rolls is a bit haphazard and could be improved, this should not be too difficult to implement.
Overall we will definitely stay here when we next visit Jersey and would not hesitate to recommend this hotel.

  • Stayed: July 2013, traveled as a couple
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Thank Alex I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Savoy Jersey

Address: Rouge Bouillon, St. Helier JE2 3ZA
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in St. Helier
#5 Family Hotel in St. Helier
#5 Luxury Hotel in St. Helier
#5 Business Hotel in St. Helier
Price Range: $73 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Savoy Jersey 4*
Number of rooms: 55
Official Description (provided by the hotel):
Ideally situated in the heart of Jersey's capital, St Helier, The Savoy's central location makes it the perfect base from which to explore the Island. Located only a few minutes walk from the town centre and main shopping district, a unique shopping experience, great restaurants and nightlife are close at hand. If you want to see Jersey's many attractions, most of these are within a short drive from the hotel, and with plenty of free on-site parking, hiring a car or bringing your own gives you freedom to roam. Upon arrival you'll discover Montana restaurant that offers the perfect place to indulge in culinary delights and a cool Jazz bar that hosts live music every week with occasional artists from abroad. Also you can enjoy our sunny courtyard with its crystalline pool to while away Summer days, or the modern and stylish gym with the latest equipment if you feel like keeping in shape during your stay. The Savoy is an intimate boutique hotel, providing superb cuisine with inviting guest rooms, making it an ideal choice for a relaxing & comfortable stay in Jersey. ... more   less 
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Also Known As:
The Savoy Jersey Hotel St. Helier
Savoy Hotel St Helier
Savoy St Helier
Savoy Hotel Jersey
The Savoy Jersey St. Helier

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