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“The Best”
5 of 5 bubbles Review of Pomme d'Or Hotel

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Pomme d'Or Hotel
Ranked #3 of 32 Hotels in St. Helier
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“The Best”
Reviewed January 31, 2014

Visited Jersey for the first time and chose the Pomme D'Or after reading Trip Advisor reviews. We were not disappointed. From the moment we walked through the doors we were greeted like old friends by ewa on recepton. There were chocolates and cake waiting for us in the room (it was our anniversary and my girlfriends birthday). We had upgraded to a Premier room anyway and it was really lovely, very spacious, spotlessly clean and annice view across Liberation Square. We ate in the hotel one night and found the food excellent, both for the quality of the food and the value for money, breakfast is worth every penny. Every member of staff was very friendly and nothing was too much trouble. The hotel is in an excellent location for the marina, the shops and the bus station....such an easy transport system for exploring.
Thank you to everyone at the Pomme D'Or for making our stay so enjoyable and special thanks to ewa for suggesting a few great restaurants thanks to Amy & Lucy for arranging the birthday cake we will definitely return back. Room 336

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sam_liverpool070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,432 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (440)
Date | Rating
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English first
London, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 29, 2014

This is a very average hotel. If you are used to staying at good hotels, then you will be disappointed. Plus points are that it is right in the town centre with a lot of good restaurants around. Staff is friendly and helpful. Breakfast is good.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HonestReviewer786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey C.I
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 27, 2014

Excellent value, very friendly comfortable and relaxed atmosphere. Always feel at home here. Stayed in a double Premier room which was very spacious and overlooking Liberation Square and the Marina. Very quiet even after the clubs had come out .

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank figmentJerseyC_I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 20, 2014

Visited Jersey for the first time and chose the Pomme D'Or after reading Trip Advisor reviews. We were not disappointed. From the moment we walked through the doors we were greeted like old friends. There were chocolates and cake waiting for us in the room (it was our wedding anniversary and my birthday). We had upgraded to a Premier room anyway and it was really lovely, very spacious, spotlessly clean and annice view across Liberation Square. We ate in the hotel both nights and found both the seafood buffet on Friday and gills and grills on Saturday to be excellent, both for the quality of the food and the value for money. Every member of staff was very friendly and nothing was too much trouble. The hotel is in an excellent location for the marina, the shops and the bus station....such an easy transport system for exploring. Only downside was that the hotel was quiet and so lacked a bit of atmosphere but that did not spoil our stay and we will deffinately be returning here...... next time hopefully with family and friends.
Thank you to everyone at the Pomme D'Or for making our stay so enjoyable.

Room Tip: It is worth the extra money to upgrade to a Premier room, they are very spacious and quiet. I would...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Liz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
127 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed January 14, 2014

As with all my objective reviews I base things on value for money, the staff here are very courteous, the communal areas are smart and welcoming, right in the heart of town, clean, tidy room with a comfortable bed, nice breakfast with good choices, however it has no parking which can be a pain in St Helier, you can get noise from outside (this is not the fault of the hotel if you want the location this is perhaps a necessary sacrifice) the leisure facilities are offered with the 15 minute walk to the "sister hotel" the prices are on the high end of acceptable at £100 ish for the room, there are some grotty hotels in St Helier and this is certainly not one of them by any means, however better value for money can be achieved in town.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Andy_and_Daniel2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed January 10, 2014

Visited the Pomme D’Or on 14th & 15th of December and have nothing but praise for the hotel. Emailed in advance to confirm booking and mentioned it was for my wife’s birthday. Within minutes of arriving in a super spacious premium room overlooking the harbour there was a knock on the door with a very nice birthday cake. Lovely touch.

Check-in girl was really friendly and helpful, asking if there was anything we needed to know about the hotel, St Helier or the island. The hotel has a historic past and the pictures on the walls were interesting and thought provoking. Exemplary service from start to finish during our stay. Bar area very comfortable, again with really good service and prices no different to the local pubs. As per many reviews, our view of the breakfast is that the food was plentiful, fresh and very good quality.

The harbour location is excellent for a wlak along to the seafront to work off the breakfast and the previous night. Would not hesitate to return or recommend to others.

Room Tip: If you want a view go for the harbour facing rooms.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clifftours_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed January 9, 2014

This is an historic building due to its use during the Liberation celebrations in 1945. However, the hotel has been substantially upgraded from those days and now provides high class accommodation and simply excellent service.
The front desk staff do not appear to be able to do enough for clients and the restaurant staff at breakfast were attentive but invisible.
Couple all of this with the reasonable prices and one has a magical cocktail.

Room Tip: No on site recreational facilities but they do have arrangements with a nearby hotel for this if you...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1957Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pomme d'Or Hotel

Property: Pomme d'Or Hotel
Address: Liberation Square, St. Helier JE1 3UF
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in St. Helier
#4 Romantic Hotel in St. Helier
#4 Family Hotel in St. Helier
#8 Business Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pomme d'Or Hotel 4*
Number of rooms: 143
Official Description (provided by the hotel):
Superbly located in the centre of St. Helier, overlooking Liberation Square and the yacht marina, the Pomme d'Or has been a centre for business and pleasure for more than 175 years. Today the hotel combines its strong tradition of guest hospitality and care with a contemporary, metropolitan design which is perfect for both the leisure and business traveller. ... more   less 
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Also Known As:
Pomme D'Or Hotel Jersey/St. Helier
Pomme Dor Jersey
Hotel Pomme d Or

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