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“Sheer honeymoon heaven!”
Review of The Atlantic Hotel

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The Atlantic Hotel
Ranked #6 of 16 Hotels in St. Brelade
Certificate of Excellence
Reviewed October 8, 2013

We stayed at the Atlantic for four nights for the price of three by booking directly with the hotel. Our booking was for our honeymoon, booked at the last minute as my husband had to have an operation. We had an ocean view room, and a bottle of champagne was waiting for us on arrival, which was very kind. The staff at the hotel were absolutely superb - each one acknowledged us every time we passed, with a smile and an offer of assistance should you need it. The reception staff were so helpful. Our complimentary newspaper hadn't arrived one morning, and within five minutes of us mentioning it, a copy was brought to our table in the dining room. However, the jewel in the crown of this stunning hotel is the restaurant, run by Martinho de Sousa, restaurant manager. Martinho never stops: his attention to detail, his exacting standards and exemplary professionalism means that the dining experience is sheer perfection. The quality of every dish was superb, and I am glad that the waiters and waitresses announced each dish so that we could appreciate all the different flavours and textures that were presented so beautifully. The hotel has an air of calm and luxury, with beautiful sea views and the golf course running parallel. We are already planning our anniversary trip!

Room Tip: Ask for an ocean view room
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  • Stayed: October 2013, traveled as a couple
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Thank KarenandSteve186356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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440 - 446 of 779 reviews

Reviewed October 4, 2013

As good as ever

We were last here in 2007 after which I gave it a glowing review and I'm pleased to say that it still deserves its high rating. The hotel has been looked after, with no deterioration whatsoever. There is no sign of tiredness in the building, the paintwork is still pristine and fresh, the grouting in the tiling in the bathroom is fresh and clean and it is clear that the building is maintained to a very high standard.

I will start with the couple of negative points in order to get them out of the way.

The hotel is not air-conditioned. I hadn't noticed this the last time we stayed because it was November. This time the weather was warmer (about 18C) and the room was stuffy, particularly in the evening and at night. Frankly I am astonished that a good quality modern hotel in a summer resort should not be fitted with air conditioning and it made our sleep time a little uncomfortable. We tried sleeping the first 2 nights with the balcony doors open but that merely allowed mosquitos in, which mauled us mercilessly. The hotel does provide a table fan, which we used eventually but of course a fan is no substitute for aircon. How people are able to sleep in this hotel in high-season when it's hot I have no idea.

There was no minibar/fridge in the room. When I mentioned it a couple of days into our stay I was told that we could request one but we were only staying another couple of days so I didn't bother. But again, it's an odd omission.

The cocktails served in the bar were very below-standard. The last time we stayed we had excellent cocktails every evening as a pre-prandial start to the evening, but this time we were very disappointed so we didn't do it again. Cocktails start at an eye-watering £12, which is bad enough but when they are inexpertly made … well, I don't need to spell it out.

Other than that, the hotel is every bit as good as we found last time, as others have clearly found when reviewing here.

The pool area is leafy and quiet and it's subtly lit in the evening which makes it pleasant to sit on the patio area outside the dining room at night. The pool itself is quite small but not so small that one can't swim in it (although we didn't because even though we were told it's heated it the water was quite cold).

The bathroom in our room (110) was very well appointed, with a powerful shower and a very good length bath in which a guy can reasonably submerge himself. Water was plentiful and very hot and the bath filled very quickly. There is also a heated towel rail, which comes on at around 4pm and makes the towels comfortably warm. The biggest towel is a good sized bath sheet, which is a welcome change to some hotels that think that a hand towel suffices for drying yourself after a bath or shower.

The restaurant is superb, and of course was the main reason we returned to this hotel. The service is faultless, attentive with a responsive serving staff and a caring and very professional Maitre 'D. The food is sublimely good. Every dish was beautifully presented and cooked to perfection. Interestingly the amuses bouche were something really to look forward to. Usually restaurants' amuses bouche are a 'nice to have' and quickly forgotten, but here they were little transports of delight. The restaurant also served pre-desserts, a little confection with a small sorbet to cleanse the palate before the actual dessert, which were also very pleasant.

There is also a very varied and comprehensive wine list, and a knowledgeable sommelier is on hand to advise.

Would we go back again for a third time? Yes, but not when the weather is hot.


A word of warning about the hotel's car hire offer. This hotel does a package offer of 'free car hire' as part of the deal. You need to be aware that while the hotel does indeed pay for the hire, it doesn't cover any insurance at all. This means that you can't just take the car and drive it away, you will have to pay for basic insurance at the very least. This irritated me because I expected 'free' to mean that any extras you pay for are at my discretion. Since you have to be insured by law you have to pay more. For the 4 days we had to pay a minimum of £86 for basic insurance, and since that carried a £600 excess we also paid the additional excess waiver which took it to £130. I don't mind that the hotel would not include the excess waiver, that's my choice but the deal should include the legal minimum insurance cover.

Also, Hertz operate an increasingly popular scam of giving you half a tank of fuel and charging you a non-refundable £35. They say that you can return the car with an empty tank at no charge, but what they are really doing is charging you a lot of money for half a tank of fuel. Jersey is a small island and unless you are going to be there for a long time, or you are going to do some extensive driving, you won't use that fuel. Think of it as a tax levied by Hertz and you'll get the perspective. This is not the hotel's fault, but if you're on a budget for the holiday you will want to know all this in advance.

  • Stayed: September 2013, traveled as a couple
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3  Thank DavidGarfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2013

We stayed here for 3 nights at the end of August and were very impressed at the attentive (not intrusive) service and the high quality of the food. Our room was not a modern hi tec characterless box, but an area of calm with wonderful sea views and patio doors which opened and allowed fresh air into the room. It was warm during our stay however a fan allowed the circulation of air. Yes we agree with others that the rooms may need to be updated but this is part of the charm. We have stayed in much more expensive places and not had the ability to get drinking water or a cup of tea without paying a fortune. All the areas were spotlessly clean and the replenishing of the Molten Brown toiletries, fruit and drinks made up any lack of mod cons - who goes to such a lovely place to sit in your room? We were impressed with the hotel from the moment of arrival to departure. If you are looking for a soulless hotel oozing with 21st century mod cons then this may not be the place for you, if you however want a relaxing, comfortable break with good views, fine wining and dining and old fashioned hospitality you will in our opinion not go far wrong!

Room Tip: I would choose a sea view if you have the chance definatley worth the extra!
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  • Stayed: August 2013, traveled as a couple
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Thank shatteredofsussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

We arrived at the Atlantic after a 10 hour delay because our Blue Islands flight was fogged in at London City airport so not the best of starts to our ‘luxury break’.
To add insult to injury when we tried to get a taxi from the airport to the Atlantic, none of the dozen or so taxis waiting at the airport refused to take us because we had not pre-booked!
A quick call to the Atlantic to explain our dilemma resulted in the receptionist booking us a cab which arrived within 10 minutes. On arrival at the hotel we were also very pleasantly surprised to hear that although the restaurant’s bookings closed at 9pm (It was already 9:30pm), special arrangements had been made for us to take our meal after we had freshened up after our disastrous journey.
The service at the hotel and the restaurant continued to be fantastic during our stay….but unfortunately this was let down by the outdated and less than luxury accommodation.
Our room was tiny compared to other hotels we have stayed in at a similar price range. There was no air conditioning, which meant leaving the patio doors open all night because of the stuffiness of the room (OK if you don’t mind being bitten by insects). No mini-bar either, which for a £380 a night deal is unheard of in our experience. The vintage TV was unwatchable because of the flickering….and the shower didn’t work properly.The wi-fi worked well and was free. The room was exceptionally clean and the Moulton Brown toiletries were a nice surprise.
Perhaps the best part of our stay was the wonderful breakfast, the variety and quality of food on offer was excellent and the politeness of the restaurant staff made it a pleasure to eat there. The worst part of our stay was being woken early in the mornings by workmen hammering away at the poolside patio just beneath our room.
The Atlantic hotel has the potential to be the best on the island but we couldn’t help feeling sorry for the excellent staff having to put up with what appears to be a lack of serious investment to bring this hotel in line with 21st century luxury accommodation.

Room Tip: Ask if there are any air conditioned rooms available, during our stay in September it was uncomforta...
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  • Stayed: September 2013, traveled as a couple
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4  Thank DeeGee1646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

The staff were friendly and very attentive. The rooms were high quality and very clean. We had a lovely dinner in the restaurant with wines chosen by the sommelier to complement each course. Breakfast was relaxing and high quality with great service. The views from the hotel were stunning and a nice outdoor pool area as well. The indoor pool was well maintained with warm water. A wonderful hotel for the more discerning who will appreciate the attention to detail and high quality surroundings.

  • Stayed: June 2013, traveled as a couple
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Thank TommieBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

This hotel has the most wonderful bar and restaurant. Have cocktails outside by the pool in very comfortable chairs and watch the sunset while enjoying the best margerita ever. Then as it gets cooler go in to the restaurant and have some superb food. The fish is particularly good and fresh. The staff are amazingly friendly and helpful and the whole thing is a really good experience.
Stay at the hotel is the prices are right for you.

  • Stayed: August 2013, traveled with friends
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Thank Gilly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

This is our 2nd trip to Jersey, 1st time at the Atlantic but we'll be back!
Exterior looks a bit 70's but the interior, the staff and especially the food and service are all top notch. Good indoor and outdoor pool, small gym but the staff and the food just make the place the best.

Room Tip: No air con, if you don't like it too hot pick a golf view room!
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  • Stayed: September 2013, traveled as a couple
    • Value
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Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Atlantic Hotel

Address: Le Mont de La Pulente, St. Brelade JE3 8HE
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Brelade
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in St. Brelade
#4 Business Hotel in St. Brelade
#5 Romantic Hotel in St. Brelade
#8 Family Hotel in St. Brelade
Price Range: $149 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Atlantic Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
One of Jersey's finest luxury hotels which combines breathtaking ocean views with a Michelin-starred restaurant, The Atlantic is situated on one of the most stunning sites in the Channel Islands. As one of the top hotels in the British Isles and a proud member of Small Luxury Hotels of the World, the combination of timeless elegance and secluded location makes The Atlantic the perfect hideaway on an island rich in heritage and natural beauty. ... more   less 
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Also Known As:
Atlantic Hotel St Brelade
Atlantic Hotel Jersey
Atlantic St Brelade
The Atlantic Hotel Jersey/St. Brelade

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