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“Unsurpassable!” 5 of 5 bubbles
Review of L'Horizon Beach Hotel & Spa

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L'Horizon Beach Hotel & Spa
Ranked #7 of 16 Hotels in St. Brelade
Certificate of Excellence
London
Level Contributor
105 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Unsurpassable!”
5 of 5 bubbles Reviewed August 30, 2013

What an amazing place to stay. Right on the beach with lovely views of the Fisherman's Church and the bay. Near enough to the airport that you can be sitting out on the terrace sipping a cocktail 15 minutes after landing but no aircraft noise. Courteous and friendly staff at the hotel. Lots of other places to eat nearby. Bliss!

Room Tip: Get an ocean room - the view is to die for!
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  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LJC49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, September 2, 2013
Hi

Thank you for the review. We haven’t been “unsurpassed” before so I like that. St Brelade’s Church and the Fisherman’s Chapel are real postcard images of Jersey a lovely walk across the bay. I couldn’t agree more about comment about the location of the airport. It’s also the advantage of small airports on islands, they are easy and quick to use.

Thank you also for the mention of the courteous staff. You have clearly reviewed lots of hotels so we take this as a great compliment.

We hope to see you again soon.

Regards

Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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974 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (376)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Any
English first
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed August 29, 2013 via mobile

Best hotel view on Jersey, ocean view rooms of course! Super pool and spa. Staff very good. Our second visit in last eight months. You are right on beach and its so relaxing after just 4 nights I felt I'd had a week away which is very unusual.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JEagle-Smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, August 30, 2013
Hi

Thank you for the review

Great to see that you have been able to visit L’Horizon twice in the last 8 months. I like your comment that you feel like you have been here for a week after four days. With that equation if you stayed for two weeks that would feel like 24 days. That must be great value for money.

Glad that you enjoyed the pool and appreciated the work form the team.

We hope to see you again soon

Regards

Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 28, 2013

Fantastic hotel, fantastic location, right on the beach !
You can hear the waves from you room. The beach is long, sandy good for surfing/body boarding.
Excellent Restaurants along the promenade.
You won't be disappointed.

Room Tip: Executive Rooms are better value for money.
See more room tips
  • Stayed August 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AliandIanBarrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, August 30, 2013
Dear Ali and Ian

Thank you or the review on Tripadvisor.

I am delighted that you found us to be “fantastic” and yes it is a wonderful beach.

We hope to see you again soon.

Regards

Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heswall, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 25, 2013

Just coming to the end of a 10 night stay and want to make special mention of the service by Charles in the bar and Alena on the terrace, both of them are a credit to the hotel. Another fantastic stay.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gai102014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, August 28, 2013
Hi thank you for the review

Great to see that you enjoyed your stay again. Thank you for the mentions for Charles and Alina we shall make sure that they know.

Thank you again and we hope to see you back at L’Horizon again soon.

Regards

Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, Uk
Level Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed August 23, 2013

Visited again in August via secret escapes as could not believe what a good deal was on offer and we were not disappointed. It was quieter than in previous years around the hotel, despite being full and this was also backed by a quieter beach, even though the weather was lovely. Seems the economy problems have also hit Jersey tourism too. The bar was exceptionally quiet, when in previous years we have enjoyed the buzz but by 10pm it was deserted. We soon found out why! The Oyster Box seems to have taken most of the St Brelades dining trade!
The room was spotless, towels changed twice daily and the view stunning. We will definitely return.

Room Tip: Opt for a sea view room it's a must!
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rachel1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, August 30, 2013
Hi Rachel

Thank you for the review

I am delighted that you enjoyed your stay and found the team to be friendly and helpful.

I am not exactly sure when you stayed with us that the hotel has been busier for nearly every month this year. The bar can often be quiet at 10 due to the demographics of our guests, we often have large families staying and this can mean early nights.

Thank you again for the review and we hope you have the chance to come back soon.

Regards

Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

First time in jersey and we picked l'horizon as it was a "hand picked hotel" a group where we have visited virtually all their hotels and even had our wedding at Wood hall spa.

How does it compare - location is fantastic but in truth the hotel itself lacks the general quality we have come to expect from hph group.

Our room "a classic double" had a view of the car park - which we were aware of, what we hadn't realised is that these rooms were incredibly warm and stuffy. Even on evenings in the low twenties. We requested a room with air conditioning - this could only be done if we changed rooms 3 times during the stay. We demurred, on the second night we were provided with a portable air circulation unit, apart from making a noise like an asmathic air conditioner and keeping us awake it had little if any cooling affect. We were 3 couples and we all had similar experiences.

Have to say the cleaning staff were some of the best I have ever come across, in early room spotless, polite helpful, follow up visit exemplary.

Gym and spa were small but perfectly formed our partners had treatments and were delighted with them and not particularly expensive.

We ate four times at the hotel, read a few reviews on here and wasn't quite sure what some of the reviews were talking about, in the formal restaurant wine was pretty similar to a comparable restaurant in the uk. They actually had cloudy bay Chardonnay at £42 a bottle. One positive was some of our party wanted lobster which wasnt on the menu but the staff cooked some.

My only real criticism of the grill was the rare breed pig - not the taste of it - as a former farmer I am actually very interested im the provenance of the food I eat. I asked the maitre d what kind of pig it was and where it came from, he didn't know. He went to ask the chef and 12 minutes later reappeared to say it was " A Sunday pig from the island" never heard of the breed and if am being honest not convinced that there is such a breed, even if there is shouldn't your head waiter know straight away?

Reception staff were generally very good and approachable.

We did have one slight criticism of the hotel procedures - on our first night we ate in the restaurant and the waiter very kindly accompanied us to the front door, we went for a five minute walk leaving one of our group sat behind, on our return found that all of the entrances overlooking the sea had been locked. This was about Eleven fifteen in the evening, we tried all the doors and eventually managed to attract a passing wedding guest who let us in. We went to reception and they actually thought it was funny that we had been locked out ! As one of our party had a suspected broken ankle (nothing to do with our stay) we really think that a clearly marked ingress should be either left open or with a buzzer.

To summarise our experiences - a good hotel, some excellent staff, great location, good pricing let down by a few areas - the one thing that would put me off staying again in the summer would be the classic room stuffiness.

Room Tip: Try and get a room with air con
See more room tips
  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kevincharles3995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, August 23, 2013
Hi

Thank you for the review.

I am pleased that overall you enjoyed your stay at L’Horizon.

The location is superb and L’Horizon’s interior reflects that, the muted colours has been carefully chosen to give a sophisticated, calming and relaxing atmosphere to the hotel and to contrast with the dramatic views across the bay from most of the public rooms. That last statement was from our asset director. Many of the other Hand Picked hotels are gorgeous country houses.

I am not exactly sure of when you stayed but we have had some extremely hot weather. Our rooms even the ones without air conditioning do normally provide a comfortable nights sleep. I am sorry if they were a little too warm on this occasion.

Thank you for your kind comments regarding the team and especially housekeeping as I have said before they are the unsung heroes of the hotel.

Now to the pigs, I am sorry that the information was incorrect and our Restaurant Manager that night did ask the chef however the information was not relayed correctly. The pork was from an Oxford Sandy and Black breed of pigs. That has highlighted some product knowledge training needs that we will be addressing.

Regarding the doors being closed, I know this can be frustrating it has happened to me and it is a bit of a walk round to the front of the hotel. I am looking into your suggestion of a door bell to used late at night. I should have thought of that myself.

Thank you once again for the review and we hope to have the opportunity to welcome you back to L’Horizon soon.

Regards

Martin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Solihull, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

We have been staying at the L'Horizon for about 10 years. As soon as we step off the plane, we feel we are "home". The staff are very welcoming and always try to accommodate us as we usually arrive around breakfast. Otherwise, the porters look after our luggage whilst we pop into St Helier for lunch. You can't beat the view at the hotel and the spa is great. Martin Kelly and his team are always on hand to assist with any requests or problems. The venue is great for weddings also.

Room Tip: Best to avoid rooms directly over the function room when weddings/parties are booked as people do st...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CaribbeanKen1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MartinKelly, General Manager at L'Horizon Beach Hotel & Spa, responded to this review, August 28, 2013
Hi

Thank you for the review, it was great to see you again this year, I thought L'Horizon was your first choice and Caribbean second.

I am delighted that you enjoyed your stay, thank you for the positive comments.

We hope to see you again soon.

Regards

Martin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'Horizon Beach Hotel & Spa

Property: L'Horizon Beach Hotel & Spa
Address: La Route de La Baie, St. Brelade JE3 8EF
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Brelade
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in St. Brelade
#4 On the Beach Hotel in St. Brelade
#5 Luxury Hotel in St. Brelade
#7 Romantic Hotel in St. Brelade
#9 Family Hotel in St. Brelade
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'Horizon Beach Hotel & Spa 4*
Number of rooms: 106
Official Description (provided by the hotel):
Built in 1850 by George Hicks, a colonel in the Bengal Army, the building has an almost Mediterranean feel yet the hotel itself is unmistakably British. The interior is calm and elegant, full of space and light, while the outside impresses with its beautiful terrace and the view over golden sand and crystal clear waters. We believe in taking things easy here, with a strong focus on leisure: something we like to think we are good at! One of the highlights of the four star L'Horizon Beach Hotel is the new spa, which includes six treatment rooms, a relaxation area, pedicure and manicure area and sleep room. With 106 bedrooms and three restaurants, the hotel offers the ideal setting for an intimate break, a romantic wedding and (as it is just 10 minutes from Jersey airport) an inspiring meeting venue. ... more   less 
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Also Known As:
l`Horizon Hotel And Spa
Horizon Hotel Jersey l
l Horizon Hotel St Brelade
Lhorizon Hotel Jersey
L'Horizon Beach Hotel & Spa Jersey/St. Brelade

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