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“Romantic break”

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Tinakilly Country House Hotel & Restaurant
Ranked #1 of 2 Hotels in Rathnew
Certificate of Excellence
Kildare, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Romantic break”
Reviewed January 14, 2014

Myself and my partner spent a night here recently. On arrival we were seen to straight away with no hassle even though we arrived an hour before check-in time. We stayed in a junior suite, the room was spotless and very spacious with a lovely view of the garden and the sea. The only thing we could fault about the room was that the radiators didn't seem to be working, but it wasn't even an issue for us. We had lunch in the bar which was served to us quite quickly and was delicious as was dinner from the restaurant. Staff were really friendly and couldn't do enough for us. Atmosphere in the bar was lovely beside the fire. A lovely place for a quiet getaway

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank gillouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinakilly-House, Director of Sales at Tinakilly Country House Hotel & Restaurant, responded to this review, January 19, 2014
Dear Guest

We do 'Romance' very well and delighted to hear you experienced the wonderful ambiance of our beautiful country house, our relaxing lounges with cosy open fires, luxurious accommodation, delicious food, breathtaking views of the Irish sea and so much more .....Tinakilly is the perfect place to relax and unwind.

Hope to see you back soon

Best wishes from all the team

Catherine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (177)
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English first
Malahide, Ireland
Level Contributor
226 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed January 13, 2014

We stopped for a snack in Tinakilly, the drive up was lovely and the entrance to the hotel is beautiful. The house is full of character if the reception is hidden away in the corner. We settled in to the bar where we had soup and coffee and scones. The soup was tasteless and came without bread which seemed strange especially as it's on the menu and staff seemed surprised when we asked for it.

The scones were a small fruit scone (with about 3 raisins in it) and a small plain scone. The coffee was a cup (not a pot which is a little scabby). The coffee was spilled in the saucer but the batman didn't seem to notice (in fairness the cup is an awkward shape and easy to spill), no tea spoon was with the coffee nor indeed was a knife and napkin for the scone. Everything seemed small and poor value, there was also a lack of attention to detail, 2 star service.

Maybe this is a one off but given the staff attitude I would doubt it. Much better places to go for a drive which is a pity as the house deserves better than the staff.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank mattlanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltinglass, Ireland
Level Contributor
249 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed January 13, 2014

Me and my partner spent a lovely weekend in the Captain suite. All staff were very nice and professional, food in the bar was absolutely lovely, delicious breakfast was served in a beautiful room. It was very close from Dublin, just 40 min by car, very close to the sea and Wicklow Mountains.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ewa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinakilly-House, Director of Sales at Tinakilly Country House Hotel & Restaurant, responded to this review, January 19, 2014
Hello Ewa

Delighted to hear you had a wonderful romantic stay with us. Our Captain Suites are so luxurious and have breathtaking views of the Irish sea. Tinakilly is a hidden treasure and only 40 minutes from Dublin. We would love to welcome you both back soon.
Maybe see you over Valentines weekend?

From all the team
Best wishes
Catherine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 12, 2014

Our family had a wonderful afternoon with drinks and an exquisite lunch which was great value. The menu had a fabulous selection for those wanting a healthy alternative to the traditional Sunday lunch but also satisfied the traditionalists!

The staff were not only professional but really nice and couldn't be more accommodating. The interior has been restored with great attention to detail - I wish we had booked in for the night =)

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank theseales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinakilly-House, Director of Sales at Tinakilly Country House Hotel & Restaurant, responded to this review, January 19, 2014
“A perfect afternoon!” and a 5 star rating, thank you!

Tinakilly is all about delicious food and spending family time together on a Sunday afternoon.. We are so pleased you enjoyed your time with us, it gives us great joy to hear our dedicated team looked after you so well.
Next time stay over in one of our luxury suites and we promise you a relaxing break in our beautifully restored country house.

Best wishes from all the team

Catherine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 10, 2014 via mobile

Visited with family for afternoon tea, and were treated as if we were high society. Greeted by every staff member with a smile and furnished with tales of history and wicklow's finest sea views, cherished afternoon. We will be back in a hurry.

Stayed January 2014
Helpful?
Thank CailinMoMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinakilly-House, Director of Sales at Tinakilly Country House Hotel & Restaurant, responded to this review, January 16, 2014
Greetings from Tinakilly

So pleased to hear you enjoyed afternoon tea with your family, it's always such a nice treat for a family gathering. It was our pleasure to look after you all so well and left with long lasting memories of our beautiful hotel and wonderful staff. Come back and visit us soon, maybe have lunch or dinner next time.

Best wishes from all the team
Catherine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 7, 2014

Myself and my extended family recently stayed in tinakilly house for a special christmas getaway. There were 23 of us in total (a mixture of adults and children ) . This is the one night when the family travel from near and far to get together. This is an annual occurrence but our first time in tinakilly house.

Our bedroom was poorly cleaned prior to our arrival as there was an empty paracetemol packet on the radiator in our room.

We booked a private room for dinner which was Ok but not great. The staff serving dinner were very pleasant and looked after us quite well. The food was a bit hit and miss. After dinner we split up and some people went to the lobby to relax by the fire and some went to the bar. A short while later the owner asked any guests in the lobby to move on to the bar so as not to disturb any guests above the lobby.

At approximately 01:15 the hotel owner came into the residents bar to ask all parties to keep the noise down as the guests in rooms 1 and 5 couldn't sleep. This was duly noted by the four remaining tables which were all occupied in the bar and those guests still present spoke more quietly. ( the volume level prior to the owner coming in was not rowdy nor particularly loud and there was no singing. I would describe it as jovial conversation. At 01:45 we approached the night porter to order a round of drinks for the four people at our table only to be told that the residents bar was closed. The owner had shut the bar and sent the barman home. ( For any non Irish readers of this, this is unknown practice in Ireland. All hotels have the right to close the bar at any time they wish but it is standard practice and common courtesy to give notice to your paying guests of last orders. Not to shut the bar without telling anybody.)

We asked the night porter if it was possible to order a drink from him and take it to our rooms and we were informed that it wasn't an option as the bar was closed. I also asked if it was possible to still speak to the owner but was informed he had just left and was not contactable.

We then retired to our rooms only to find that the electric lights were not working in a couple of the rooms. We once again called the night porter who was unable to offer any assistance bar running a cable from another room to a standup lamp. There were no lights in the bathrooms all night and hence no showers in the morning as there were no windows. We expressed our concerns at the fact that dragging cables across rooms to standup lamps was particularly unsafe as the you had to travel across the room in pitch darkness to find the lamp. he had no solution only that there was nothing he could do. Thank God there wasn't a fire or an accident.

I tried to raise these concerns in the morning with the receptionist. She apologised and said she was sorry we didn't enjoy our stay but " here's your bill" She also told me she would get a manager to call me to discuss our concerns.

I waited a week before calling back the hotel to give the Manager time to call me back but no call was received.

Since then I have called the hotel three times and asked to speak to a manager button each occasion was informed that he was not available but that the message would be passed on and get him to call me. I still have not received a single call back from the hotel to discuss our concerns.

I'm still looking forward to hearing back from someone from the hotel. To date I have found the attitude of the owners and management very ignorant and unsatisfactory.

Room Tip: Pick one with electricity
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  • Stayed December 2013, traveled with family
    • Value
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Helpful?
11 Thank Shambills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 3, 2014

Close to Dublin but another world, we spent one night and enjoyed dinner and breakfast. The room was Hugh with a lovely four poster bed. Food and service were good, one waitress (Ally) in particular stood out for her friendly manner and excellent service. We would definitely recommend Tinakilly and hope to come back next time we are in Ireland.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cahillam63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinakilly-House, Director of Sales at Tinakilly Country House Hotel & Restaurant, responded to this review, January 9, 2014
Greetings from all the team in Tinakilly,

Thank you for choosing to stay in Tinakilly after your very long journey from Australia.
We are very pleased you experienced our warm Irish hospitality from Ali, Eddie our Chef and the rest of the team, they truly are the best in the business!

We look forward to welcoming you back on your next visit to Ireland.

Kindest regards
Catherine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tinakilly Country House Hotel & Restaurant

Property: Tinakilly Country House Hotel & Restaurant
Address: Main Street | Co Wicklow, Rathnew, Ireland
Location: Ireland > Province of Leinster > County Wicklow > Rathnew
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rathnew
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tinakilly Country House Hotel & Restaurant 4*
Number of rooms: 51
Official Description (provided by the hotel):
Built in 1883 for Captain Robert Halpin, Tinakilly is a beautiful Country House Hotel with 51 bedrooms set on 7 acres of mature landscaped gardens overlooking the Irish sea ... more   less 
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Also Known As:
Tinakilly Country House Hotel And Restaurant
Tinakilly Country House Hotel & Restaurant Ireland/Rathnew, County Wicklow

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