Were passing this hotel and decided to call into the bar for a meal. First impressions were not good. The man behind the bar barely glanced at us when we asked for a menu. At the time it was not busy but no staff member came to our table to ask if we were okay. I then went up to enquire about a item on the menu and was barely answered with any information. All the staff in the bar seem to be completely bored with their work and most definently have never heard how to smile. I just feel that first impressions are so important when you call into a hotel and you were not made to feel welcome here. After our experience we did not eat in the hotel and just walked out. Management would need to look into the matter as bad manners will not be tolerated by their guests and most people will just walk out.
- Official Description (provided by the hotel):
- Modern 3 star hotel (all rooms en-suite with flat screen TVs) Leisure Centre, Beauty Salon, Hair Dressing, 2 bars, Restaurant and Function Room. We cater for: singles, couples, families, groups, corporate, wedding, tours and more. Live music every Saturday night in our Quay Bar. ... more less
- Reservation Options:
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- Also Known As:
- Pier Head Hotel, Spa & Leisure Centre Hotel Mullaghmore
- Pier Head Hotel, Spa And Leisure Centre