We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,910)
Filter reviews
1,910 results
Traveler rating
948
508
232
127
95
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
948
508
232
127
95
Show reviews that mention
All reviews tayto park red bar play room swimming pool kids club family hotel dublin zoo family break two double beds changing rooms next morning lovely hotel bar food great facilities leisure facilities would highly recommend this hotel couldn't fault
Selected filters
Filter
Updating list...
20 - 25 of 1,910 reviews
Reviewed June 7, 2019 via mobile

Incredibly noisy but I guess the party on the ground floor was fine. This was one of the worst hotel experiences in my life. Night staff is super unfriendly and not helpful at all. Thanks for no sleep after an 16 hours working day - never never again.

Date of stay: June 2019
Trip type: Traveled on business
Thank Lizzy0811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsPillo, Guest Relations Manager at Pillo Hotel Ashbourne, responded to this reviewResponded 4 weeks ago

Hello Lizzy0811,

Thank you for taking the time to share some feedback on your recent stay. I was sorry to learn that you did not fully enjoy all aspects of your visit with us. Rest assured that the comments given will be used in a constructive manner to close this apparent gap in our services. I do hope that we will have the pleasure of welcoming you back to The Pillo Hotel & spa Ashbourne so that we can improve on your impression of us.

Warm regards,
Roisin
Guest Relations Pillo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2019

My wife and I were here earlier this week under some not-so-great circumstances - our flight from Dublin to New York had been cancelled and we were unable to be put on another flight for two days. The airline set us up at the Pillo Hotel, and the staff welcomed us with open arms, providing friendly service at a time where we needed it the most. We couldn't be more thankful for the manager on duty, receptionists and restaurant/bar staff, especially for their hospitality in those stressful hours following our flight's cancellation.

As for the hotel itself, the place was very clean and the rooms were well-stocked with amenities. The only gripes we had with the room was that there wasn't a hairdryer, and that the air conditioning in our room wasn't working, but the hotel staff did call a technician in to look at it and work on a fix. Otherwise, it was a very comfortable space.

The gym looks to be a full-service fitness center, complete with a pool, sauna, etc. Much larger and nicer than most hotel gyms, even those in luxury brand hotels.

We spent a good deal of time in the bar and restaurant, where the food was very good and the drinks were reasonably priced. The kitchen closes at 9:30pm so late night diners may be out of luck, but the bar stays open pretty late, which was a big positive for us.

Again, really nothing but great things to say about the Pillo, and while we may not find ourselves back in Ashbourne anytime soon, I can't recommend this place enough for anyone staying in the area.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank michaelsJ2355QV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsPillo, Guest Relations Manager at Pillo Hotel Ashbourne, responded to this reviewResponded 4 weeks ago

Hello michaelsJ2355QV,

Thank you for taking the time to share some feedback on your recent stay. The gesture along with the kind comments about staff are all appreciated. I will pass on your kind words to our Chef and Kitchen team, they will be delighted to hear your feedback. Regarding the aspects mentioned in relation to hairdryers and air conditioning I will pass them to our operations manager to take the comments on board.We are looking forward to the pleasure of welcoming you back to The Pillo Hotel & spa Ashbourne in the very near future.

Warm Regards,
Roisin
Guest Relations Pillo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2019 via mobile

We decided to meet here, it being local and had not been for ages. We sat at a table in the bar food area, where we waited for 20mins before a waitress came over with menus, we asked for a jug of water, which again after some time one of us had to go and ask, we eventually got our food which was all lovely and then we had coffee, had not time to have desserts. Nice place but the service is very bad and such a shame because the food was good, definitely need more staff on and more experienced.

Date of stay: May 2019
Trip type: Traveled with friends
Thank O2958QWmariec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsPillo, Guest Relations Manager at Pillo Hotel Ashbourne, responded to this reviewResponded June 10, 2019

Hello O2958QWmariec,

Thank you for taking the time to share some feedback on your recent visit. I was glad to learn that you found the food to be lovely despite poor service in our bar. Rest assured that the comments given will be used in a constructive manner to close this apparent gap in our services. I do hope that we will have the pleasure of welcoming you back to The Pillo Hotel & spa Ashbourne so that we can improve on your impression of us.

Kindest regards,
Roisin
Guest Relations Pillo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2019

Stayed with wife and kids due to proximity to visit Tayto Park which is located close by, could not fault hotel or staff. Kids loved the pool. Choice of restaurant on site and close by cinema and easy travel to Dublin City centre

Date of stay: July 2018
Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsPillo, Guest Relations Manager at Pillo Hotel Ashbourne, responded to this reviewResponded June 10, 2019

Hello Richard N,

Thank you for taking the time to share some feedback on your recent stay. The gesture along with the kind comments about location and restaurant is appreciated. We are looking forward to the pleasure of welcoming you back to The Pillo Hotel & spa Ashbourne in the very near future.

Warm Regards
Roisin
Guest Relation Pillo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2019 via mobile

simple for what you get booked a family room through bargain breaks for 2 adults 2 kids aged 9years old and a 4 mt old. manager wanted 30euro extra for a fold up bed to be in the room as 2 double where in room but i was visiting with my mother and co sleep needed to have baby in bed with me as was breast feeding big issue about a extra bed but in the end the manger was kind enough to give the extra bed over all we where happy what more could you want for 85euro so would defo come back

Date of stay: June 2019
Trip type: Traveled with family
Thank Kearns V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsPillo, Guest Relations Manager at Pillo Hotel Ashbourne, responded to this reviewResponded June 10, 2019

Hello Kearns V,

Thank you for taking the time to share some feedback on your recent stay. The gesture along with the kind comments about kind manager are all appreciated. We are looking forward to the pleasure of welcoming you back to The Pillo Hotel & spa Ashbourne in the very near future.

Warm Regards,
Roisin
Guest Relations Pillo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews