Manager completely ignored complaint despite e-mail three times and phoning once.
Booked hotel for a large party of friends also booked restaurant at the same time. When arrived at restaurant and asked for my table was told there was no booking, when I said I had booked it over two weeks ago and confirmed this booking with reception when checking into hotel, restaurant staff blamed reception and when I went out to reception they blamed the restaurant staff. When we eventually got a table the food was cold and had to be sent back. Upon my return home I e-mailed the hotel but manager has completely ignored my complaint.
- Official Description (provided by the hotel):
- This modern hotel combines contemporary chic with 4 star luxury, perfectly located between Dublin City centre and Meath the heritage capital of Ireland so you can enjoy the best of both worlds. With 148 bedrooms decorated to the highest standard The Pillo Hotel Ashbourne is the only choice when staying for business or pleasure.The Pillo Hotel Ashbourne is ideal for a family getaway, with interconnecting and spacious family rooms available, a fantastic 16 metre swimming pool, children’s play room on site and with Ireland’s newest attraction Tayto Park just five minutes away the children will be entertained for hours. Other attractions within the area include The National Aquatic Centre, Dublin Zoo and Funtasia.Or if you’re staying for business, enjoy our high speed complimentary internet access or work in the comfort of our business centre. Relax and unwind in our Fitness centre, Jacuzzi, steam room or sauna.The Pillo Hotel Ashbourne is located on the N2 and is only 11 minutes from the M50, which makes the hotel the perfect location for conferences and events partnered with over 9000 square feet of meeting space over 7 meeting rooms and on site exhibition space. ... more less
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- Also Known As:
- Marriott Ashbourne
- Ashbourne Marriott