We thought we struck it lucky when we booked over the phone as we got 2 double rooms (4 ppl) the weekend of the Red Bull cliff diving in Galway. (Inis MOr) we agree 120 as the price and it was payment on departure. I was happy with price as it was B&B rates. When i got to the "Hotel" i was even more grateful it wasn’t more than B&B rates as its noting more than a hostel over a pub. NO one on reception- you have to ask someone at the bar to check you in, by this they just give you a key and point to the stairs. The rooms were clean enough, very basic but again for the price i was thinking sure its grand. When we arrived we told the barman who gave us our room keys that we needed breakfast at 8 am as we were heading off early for the day. We were downstairs at 8 am the next morning and there wasn’t one person working. at 8.15 the chef walked in said he’d be putting something on soon. We obviously couldn’t wait and there was no one there to check us out so we left. I received a call later that day asking why i hadn’t paid i said there wasn’t an opportunity for me to and that i would on the way past that night. when i called in i was gutted to find out the owner hadn’t been clear on the phone it was 120 per room per night so my bill was to be 240 euro. For what was a hostel? I said we didn’t even get breakfast so he deducted 2.50 per person from the bill. given that I’d be reluctant to pay 120 per night in a nice place I was really unhappy with his charge. When I explained how price was miscommunicated and we never received anything that you would expect from a hotel such as a welcome, breakfast, porter on duty etc..A porter would be good as the place is over run with drunks at night. he said that’s how it is. There are other places to stay so I’d advise anyone to do this.
- Official Description (provided by the hotel):
- An Cruiscin Lan Hotel is owner operated by the Foye Family who have provided the people of Spiddal and tourists alike with the finest food, drink and friendly accommodation for over 20 years. Our Hotel is situated right in the heart of the Wild Atlantic Way in Spiddal Village Centre where you have many traditional pubs, shops and restaurants right on your doorstop. To the rear of the property a mere 500 metres from the Hotel is the Old Pier, a beach, a newly built walkway that brings you all around Spiddal and it’s surrounds and uninterrupted views of Galway Bay, The Burren and the Aran Islands. A regular bus service in the Village connects to all these places. We are situated 20 minutes from Galway City and Rossaveel Ferry Port is only a 10 minute drive with daily Ferries to and from the Aran Islands. We are also en-route to the bustling town of Clifden, Carraroe, Roundstone, Ballyconneely and Oughterard Golf Clubs, the fishing port of Cleggan, The Inagh Valley, Kylemore Abbey and Victorian Walled Gardens. Our multilingual staff are at the very heart of our Hotel and Restaurant. They are welcoming and friendly offering advice on local amenities and tourism and providing assistance in any way they can. Our award winning Chef and Restaurant caters for all dietary requirements, with an extensive range of menus for adults and children to choose from. ... more less
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