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“Good stop along the I75”

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Holiday Inn Express Hotel & Suites Lenoir City
Ranked #6 of 8 Hotels in Lenoir City
Kelowna, Canada
Level 6 Contributor
172 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Good stop along the I75”
Reviewed June 16, 2014

We stayed at this hotel as a rest night while driving to Atlanta. It is very conveniently located right off the I75. The hotel is relatively new and has all the amenities I've come to expect from an HIE. We had a nice room right at the end of the hotel. Upon entering the room the vent in the bathroom seemed to be making a loud noise but it stopped as soon as we turned on the light (and never started again). The only real "negative" about the room was the smell. Basically it had this odd dusty smell to it - so either the A/C unit needs a filter cleaning/change or the dryer the bedding was in needs a cleaning. It wasn't overpowering but definitely noticeable. The breakfast bar was really nice with sunny windows and a great selection. I'd definitely stay here again.

  • Stayed June 2014, traveled as a couple
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Helpful?
Thank xtinecarmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, June 30, 2014
xtinecarmen, thank you so much for your great comments concerning your stay at the Holiday Inn Express & Suites Lenoir city. We're glad you enjoyed your stay in one of our clean, comfortable rooms. Our property is a great stopping point to and from Atlanta and we are definitely conveniently located right off the interstate. We value you as our guest and invite you back to stay with us again during your future travels. Lynne, GM
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126 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
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English first
Perth, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2014

We stayed here 4 nights in mid May. Had a very nice stay. Had a hiccup about the room when we checked in-no prob. Cory took care of us the next day. Everyone was very friendly and always asking what they could do for us. Will stay again in July.

  • Stayed May 2014, traveled on business
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Helpful?
Thank PatPerth11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, June 4, 2014
PatPerth11, Thank you very much for choosing Holiday Inn Express Lenoir City for your stay during your recent travels. Our friendly, courteous associates strive to provide each and every guest a clean, comfortable stay. Nothing beats a good nights rest when you are traveling. Cory is an excellent associate and we're glad he could take care of you to your satisfaction. We look forward to serving you again as our guest during your future travels in July. Lynne, GM
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Madison, Alabama
Level 6 Contributor
162 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed May 30, 2014

This is a little out of Knoxville where I intended to stay but it was a good surprise. We were traveling to the Spring game with family and this was the only property around Knoxville available. It had clean room and was comfortable.

Room Tip: Ask for a location away from elevators for a more quiet experience...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
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Helpful?
Thank RockyTop1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, June 2, 2014
RockyTop1, we thank you for your wonderful comments concerning your stay with us at the Holiday Inn Express & Suites Lenoir City. Hopefully the spring Game turned out in your favor! We're glad you enjoyed a clean, comfortable stay and hope we can serve you again as our guest in your future travels. We are one of the areas gems! Lynne, GM
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Nashville, Tennessee
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 28, 2014

When we made reservations, we asked about possibly checking in early since we were traveling to Lenoir City for a wedding and would need a place to get ready. We (two separate couples staying in two separate rooms) were told to call the day of check-in to see if that was possible. We called the day of around 10am and the hotel clerk stated they would probably have rooms in a couple hours, which was perfect timing because we were a couple hours away. We show up to the hotel around 1:30pm and the front desk clerk very rudely told us "check-in is not until 3:00pm." So you don't have any rooms ready an hour and half before check-in...really??? I find that hard to believe. I travel A LOT between work and personal trips and I have never had a problem checking in an hour early. Finally at 2:45 they let us check-in, but they let the couple traveling with us check-in to a room that was already occupied so they got to open the door to a room full of someone else's stuff. I gave the hotel 3 stars as opposed to one just because even though the staff was incompetent, the room was still clean and judging from the hotels near it, it might possibly be your only decent choice in Lenoir City; however, I probably will not stay there again. There is a lot to be said for good customer service, and this place just doesn’t have it.

  • Stayed May 2014, traveled with friends
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Helpful?
1 Thank zlg81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, May 30, 2014
zig81, We would like to express our sincerely apologies for the inconveniences you experienced during your stay at the Holiday Inn Express & Suites Lenoir City. We strive to provide each and every guest with the upmost courteous and comfortable experience during their stay with us. Unfortunately, we failed to provide you this experience. We would like to invite you back to stay with us so we can show you the "Southern Hospitality" we routinely provide our guests. Please feel free to call me directly when you are traveling in the area and we will more than exceed your expectations! Lynne, GM
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Kingston, Tennessee
2 reviews
Reviewed February 16, 2014

We just hosted our sons wedding reception at this hotel. From the early onset of arrangements to check out our experience exceeded our expect ions. Ashton was very instrumental in organizing this event, she always called me back immediately and called me on the days prior to make sure i had everything i needed. The entire staff was beyond accommodating, and went out of their way to make sure we had ANYTHING we wanted. Suji was on duty the day of the reception, I cannot express her helpfulness, we were given VIP treatment, if we asked for anything, she was on it immediately. I would recommend this hotel to anyone, it is a great place for gatherings (50 and under). We had an incredible experience!

  • Stayed February 2014, traveled with family
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Helpful?
Thank Londa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, May 30, 2014
LondaK, Thank you very much for your wonderful comments concerning your stay at the Holiday Inn Express & Suites Lenoir City. It was our pleasure and we enjoyed having a small part in your son's wedding reception. The reception room looked lovely and it was nice to see everyone so happy on the couple's special day. We would like to thank the happy couple for their service they give to our country and we appreciate their service. We would like to invite you back to serve you as our guest with any of your future travels needs. Lynne, GM
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Level 1 Contributor
4 reviews
Reviewed February 1, 2014

The lady at the front desk Bridget was the sweetest most personable hotel staff I have ever encountered. Hotel itself was clean and good location but just the experience with Bridget made this a memorable hotel stay.

  • Stayed February 2014
    • Value
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Helpful?
Thank Bdm0528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, February 3, 2014
Bdm0528, We sincerely appreciate your comments concerning your stay at the Holiday Inn Express & Suites Lenoir City. Our welcoming Front Desk Associates truly do set each guest's stay off right form the very beginning. Please visit us again during your future travels. Lynne, GM
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Level 6 Contributor
336 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed January 12, 2014 via mobile

It's a Holiday Inn Express. No surprises, has everything you would expect. Clean, good staff and a good location. My only complaint is always with the Holiday Inns - price. Just a little too pricey, however you do get what you expect!

Stayed January 2014, traveled as a couple
Helpful?
Thank Bob0409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynne O, General Manager at Holiday Inn Express Hotel & Suites Lenoir City, responded to this review, January 14, 2014
Bob0409, Thank you so much for the great comments concerning your stay at the Holiday Inn Express & Suites Lenoir City. We like hearing that our guest experienced everything they have come to expect from the Holiday Inn Family and Brands. Our good, friendly staff strives to provide our guests with clean, comfortable rooms for a nice, relaxing stay. Our location is prime for everything Lenoir City and the West end of Knoxville has to offer. Please come visit us again soon. Lynne, GM
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Additional Information about Holiday Inn Express Hotel & Suites Lenoir City

Property: Holiday Inn Express Hotel & Suites Lenoir City
Address: 1112 Highway 321 N, Lenoir City, TN 37771-6665
Phone Number:
Location: United States > Tennessee > Lenoir City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Lenoir City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lenoir City 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Our I-75 hotel located in Lenoir City, Tennessee just 1 exit down from shopping at Turkey Creek in Knoxville and adjoining to Farragut, offers easy access to all the best west Knoxville has to offer.Our hotel's leisure guests find that we're convenient to a wealth of attractions, such as the Tennessee Valley Winery, Sweetwater Valley Farms, and the Lost Sea, America's largest underground lake. Our hotel's location near Knoxville, Tennessee makes it easy to enjoy a day trip to the city, the Tail of the Dragon or the quaint town of Loudon with its antique shops and ice cream parlors.We also offer • Free Breakfast • Free Wi-Fi • Free Parking • Free Local CallsWhether you're here to attend a University of Tennessee football game or visit the Great Smoky Mountains, make the smart choice and stay at our west Knoxville hotel in Lenoir City, Tennessee.Stay smart! ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Lenoir City
Holiday Inn Lenoir City
Lenoir City Holiday Inn

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