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“Good Experience”

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Comfort Suites Lebanon
Ranked #2 of 15 Hotels in Lebanon
Certificate of Excellence
Reviewed October 30, 2013

Stayed a couple days for business and was thoroughly pleased by the accommodations and service. Cheerful people at the front desk ...even on my late evening arrival. The Clerk worked to help fix my reservation and did it graciously. The breakfast buffet was adequate and the eating area impeccably clean and neat. The young women there did a wonderful job keeping everything meticulously clean & orderly. My new favorite location to stay when in the area.

Stayed: October 2013, traveled on business
Thank RLB53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

Thank you for taking the time to let us know how your stay was with us. We look forward to serving your lodging needs when you are back in our area.

Melissa Parker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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233 - 239 of 327 reviews

Reviewed October 26, 2013

Our volleyball team stayed the past 3 nights at the Comfort Suites for the State Tournament. (We won!) :)
The manager gave the parents a great rate and even allowed all 20 rooms a later checkout even though they were booked for that evening. We were all so very impressed with how nice they were and will be sure to stay here again. The bed and linens were very comfortable and the room had alot of space. The breakfast was great with choices of sausage, biscuits and gravy, waffles etc. The location beside the outlets was great so that we could get out and explore while still being near the hotel. Great stay!!

  • Stayed: October 2013, traveled with family
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Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

As the general manager I agree about the staff here at the Comfort Suites. It is nice to have our guest take the time to let them know how they are doing. We appreciate your business and hope you will be staying with us again when you are in our area.

Melissa Parker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

This is the first time I have written a review and after our wonderful stay at this hotel I felt like I should let other know about our experience. We know first hand why this comfort suites is number 1 on trip advisor.

First of all upon our arrival with no reservation our check in was very pleasant. We were told the options with pricing for several rooms not just given one price which was nice to be offered options. The lady that checked us in was actually the hotel manager and she was so nice. Smiling the whole time.
We start to our room and along the way we were greated several times with a smile from other staff members. Upon entering our room we knew immediately that the employees take pride in this hotel. The room smelled fresh and was spotless. I am very picky ( my husband says I inspect everything).
My husband and myself both travel a lot with our jobs so we know a nice place when we see one. We both highly recommend this hotel rather traveling on business or just for a get away.
There are several nice places to eat within a few blocks radius or you can eat at ocharlys that joins their parking lot. Don't bother with dessert though because in the evening they have fresh baked chocolate chip cookies.
The indoor pool and hot tub were so inviting. We had the area all to our selfs.

Don't worry about looking for a place for a nice hot breakfast this hotel does it up right. The BEST gravy I have eaten.
So great job to a well managed hotel that cares about their guest. We look forward to returning in the spring on our next trip to north Carolina ....

Room Tip: We were on the second floor and it was perfect
See more room tips
  • Stayed: October 2013, traveled as a couple
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Thank Sara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

We appreciate that you took the time to write your first review and the fact you wanted to let us know and other travelers about your stay. We look forward to having you stay with us again on your next trip to North Carolina.

Melissa Parker

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Reviewed October 25, 2013

Convenient location, excellent staff and good complimentary breakfast. The staff is very friendly and helpful.The hotel is very clean and the rooms are large and comfortable.There is also a good restaurant in the attached parking lot.

  • Stayed: October 2013, traveled as a couple
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Thank Tish G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

What a nice review. Thank your for taking the time to let us know how we are doing. We look forward to serving your lodging needs on your next visit to our area.


Melissa Parker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

I travel to the Lebanon area often, and tried different places to stay, and the Comfort Suites is by far the best place to stay in this area. Rooms and facility always clean and well kept, breakfast is good, and the workout room is nice. Staff is great also, I forgot my iphone charger and they had one for me to borrow. Highly recommended

  • Stayed: October 2013, traveled on business
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Thank Renato P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

We are so glad that you enjoy staying with us. It is so encouraging to our staff when they read the reviews and see thye kind words being said. Thank you for your business

Melissa Parker

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Reviewed October 21, 2013

Convenient, clean, and great staff. Great restaurant in attached parking lot. Parking lot well lit and they have a good complimentary breakfast. The staff is outstanding and are always very friendly. Close to lots of restaurants and shopping.

  • Stayed: October 2013, traveled on business
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Thank Ricky768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

We appreciate that you took the time to write a review about your recent stay with us. We look forward to serving your lodging needs when you are in our area again.


Melissa Parker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

Solid 4 stars, maybe creeping up toward 4 1/2.

Note: Got a coupon from one of those traveller's coupon books at a Tennessee Information center. They honored the coupon without a blink--saved us $30 on the room. Hey, that'll buy a bottle of wine or two--or go toward a massage, much needed after several days on the road.

The Diva Delish rating:

Security: 4 3/4 stars. Inside room, outside doors that locked at night. The deadbolt worked, but didn't feel as though it clicked solidly. The maid service honored the "Do Not Disturb" signs.

Cleanliness: 5 stars. It's funny, isn't it, that when things are great there is practically nothing to say? It was just spotless. Everywhere.

Comfort: 4 stars. Bed was a bit too hard, and pillows a bit too squishy, but that's the way most hotel beds are. And it's why I usually travel with my own pillow. The Diva must have comfort! Room layout was a bit strange. Although there was a sitting area, but the television was in front of the bed, not the sofa. A small alcove housed a mini-fridge, a microwave, and a coffeemaker. Lots of great counter space in the bathroom, and one of those curved shower rods so you don't get a cold, clammy embrace from an overly-friendly shower curtain.

Service: 5 stars. No problem, no hassle, with a "The customer is always right--and if he isn't, let him think he is" attitude. Smart, friendly, great sense of humor. Tamara (I think her name was) had us smiling from the minute she said hello as we walked in the door.

Amenities: 4 1/2 stars. Good fluffy towels, and plentiful. (Skimpy towels are one of the Diva's pet peeves. Have you ever tried drying long hair AND your bod when there's only 1 towel per person?) Breakfast buffet included several hot options, about average for a breakfast buffet--filling, but mostly tasteless. Didn't try the swimming pool, business center, or work out facilities (although I thought about the latter. But the bed was too comfy and, well, who wouldn't rather sleep in on vacation?).

Value: 5 stars. With the coupon, Comfort Suites ended up costing no more than the dive we'd spent the 2 previous nights in. And we got so much more! Including a good night's sleep.

Overall, the Comfort Suites in Lebanon is high on my list as a stopping place for my return drive home.

  • Stayed: October 2013, traveled as a couple
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Thank bldrdiningdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this reviewResponded November 3, 2013

Wow what a nice way to break down a review. We appreciate your kind words and also about suggestions you have for us. We alway like hearing how we can improve and on the things we are also doing right. Hope you are able to stay with us again when you are in our area.

Melissa Parker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Lebanon

Address: 904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090-5351
Location: United States > Tennessee > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Lebanon
Price Range: $86 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Lebanon 2.5*
Number of rooms: 85
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Also Known As:
Comfort Suites Lebanon Hotel Lebanon
Lebanon Comfort Suites

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