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“Best for Business Travelers”

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Comfort Suites Lebanon
Ranked #2 of 13 Hotels in Lebanon
Certificate of Excellence
Glen Ellyn, Illinois
1 review
“Best for Business Travelers”
Reviewed October 25, 2013

I travel to the Lebanon area often, and tried different places to stay, and the Comfort Suites is by far the best place to stay in this area. Rooms and facility always clean and well kept, breakfast is good, and the workout room is nice. Staff is great also, I forgot my iphone charger and they had one for me to borrow. Highly recommended

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Renato P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review, November 3, 2013
We are so glad that you enjoy staying with us. It is so encouraging to our staff when they read the reviews and see thye kind words being said. Thank you for your business

Melissa Parker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Florence, Alabama
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 21, 2013

Convenient, clean, and great staff. Great restaurant in attached parking lot. Parking lot well lit and they have a good complimentary breakfast. The staff is outstanding and are always very friendly. Close to lots of restaurants and shopping.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ricky768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review, November 3, 2013
We appreciate that you took the time to write a review about your recent stay with us. We look forward to serving your lodging needs when you are in our area again.


Melissa Parker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 15, 2013

Solid 4 stars, maybe creeping up toward 4 1/2.

Note: Got a coupon from one of those traveller's coupon books at a Tennessee Information center. They honored the coupon without a blink--saved us $30 on the room. Hey, that'll buy a bottle of wine or two--or go toward a massage, much needed after several days on the road.

The Diva Delish rating:

Security: 4 3/4 stars. Inside room, outside doors that locked at night. The deadbolt worked, but didn't feel as though it clicked solidly. The maid service honored the "Do Not Disturb" signs.

Cleanliness: 5 stars. It's funny, isn't it, that when things are great there is practically nothing to say? It was just spotless. Everywhere.

Comfort: 4 stars. Bed was a bit too hard, and pillows a bit too squishy, but that's the way most hotel beds are. And it's why I usually travel with my own pillow. The Diva must have comfort! Room layout was a bit strange. Although there was a sitting area, but the television was in front of the bed, not the sofa. A small alcove housed a mini-fridge, a microwave, and a coffeemaker. Lots of great counter space in the bathroom, and one of those curved shower rods so you don't get a cold, clammy embrace from an overly-friendly shower curtain.

Service: 5 stars. No problem, no hassle, with a "The customer is always right--and if he isn't, let him think he is" attitude. Smart, friendly, great sense of humor. Tamara (I think her name was) had us smiling from the minute she said hello as we walked in the door.

Amenities: 4 1/2 stars. Good fluffy towels, and plentiful. (Skimpy towels are one of the Diva's pet peeves. Have you ever tried drying long hair AND your bod when there's only 1 towel per person?) Breakfast buffet included several hot options, about average for a breakfast buffet--filling, but mostly tasteless. Didn't try the swimming pool, business center, or work out facilities (although I thought about the latter. But the bed was too comfy and, well, who wouldn't rather sleep in on vacation?).

Value: 5 stars. With the coupon, Comfort Suites ended up costing no more than the dive we'd spent the 2 previous nights in. And we got so much more! Including a good night's sleep.

Overall, the Comfort Suites in Lebanon is high on my list as a stopping place for my return drive home.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bldrdiningdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review, November 3, 2013
Wow what a nice way to break down a review. We appreciate your kind words and also about suggestions you have for us. We alway like hearing how we can improve and on the things we are also doing right. Hope you are able to stay with us again when you are in our area.

Melissa Parker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horn Lake, Mississippi
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 10, 2013

On our trip to Pigeon Forge, Tennessee, we decided to stop in Lebanon, TN and spend the night instead of driving straight through to Pigeon Forge. We noticed from the expressway that there was a newer Comfort Suites in Lebanon and decided to stop. Unfortunately they didn't have a king bed available, but we were so tired that the queen bed suited our need. The staff was very friendly and helpful. We got our much needed rest, had a great breakfast and continued on our way.

Room Tip: If you are not an AARP member, now is the time to join. We received a good discount because of it.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review, November 3, 2013
We hope you had a wonderful time in Pigeon Forge. Hopefully the leaves had started to turn while you were there.
Thank you so much for your review and hope you have a chance to stay with us again on your next trip to the mountains.


Melissa Parker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Georgia
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 7, 2013

Was here for the Indie Rom Convention and was very pleasantly surprised. Great room, one of the best hot breakfasts and dining area. The front desk staff were just wonderful. It was spectacularly clean and I loved that! Although I restrained myself, it is located right on top of the outlet mall in Lebanon and on the main drag and close to everything!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, Manager at Comfort Suites Lebanon, responded to this review, November 3, 2013
We so enjoyed your group staying with us. We do hope that you will be in Lebanon again next year. Everyone was wonderful. Thank you for your kind words and look forward to seeing you again.

Melissa Parker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 6, 2013

Picked this hotel based on Tripadvisor rating. This was our first time staying at a Comfort Suites. Check in was fast and easy. Room was neat and clean. Staff was friendly and the breakfast was good. No complaints and we would definitely stay again.

  • Stayed September 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JTH-SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review, November 3, 2013
Thank you for taking the time do write a review about your stay with us last month. I agree tripadvisor is a wonderful place to check to see how other guest comment on their stay. We hope you will stay with us again when you are in our area.

Melissa Parker
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed August 13, 2013

We stopped here to break up the drive from Saint Louis to Gatlinburg. The front desk was fast and efficient with a late night check in. Great rate for a 3 star hotel. Free breakfast in the morning is a great perk and really what separates this from other similar hotels. The bathroom shower is nice and clean because it is a molded one piece so mold can't grow in the cracks and corners. I love that. A clean and well established franchise hotel with an affordable price. Can't beat it.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason1051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manager_tn316, General Manager at Comfort Suites Lebanon, responded to this review, August 16, 2013
Thank you for choosing our Comfort Suites for you stop to Gatlinburg. It is always nice to know that our guest enjoyed their stay. Hope you had a good time in the mountains. We look forward to providing your lodging needs if you are in our area again.

Melissa Parker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Lebanon

Property: Comfort Suites Lebanon
Address: 904 Murfreesboro Rd, Hwy 231 South, Lebanon, TN 37090-5351
Phone Number:
Location: United States > Tennessee > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lebanon
#4 Business Hotel in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Lebanon 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Comfort Suites Lebanon Hotel Lebanon
Lebanon Comfort Suites

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