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“Sleep on top of I40”

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Hampton Inn & Suites Lebanon
Ranked #1 of 13 Hotels in Lebanon
Certificate of Excellence
Reviewed October 5, 2013

Great hotel chain and very nice staff and atmosphere until you get in your room. If you are put on the I-40 side of the building, the hotel was built too close and the noise was the worst. The traffic does not slow at any hour and I am not a light sleeper.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hampton
1  Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold S, General Manager at Hampton Inn & Suites Lebanon, responded to this reviewResponded October 9, 2013

Brian,

I sincerely apologize for the traffic noise issue you encountered during your recent stay. Our guests’ comfort and safety are our highest priority and your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our property again so we may better demonstrate our commitment to your comfort.

Thank you,
Harold L. Scott
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 - 409 of 488 reviews

Reviewed October 4, 2013

Coming to a 40 year High School for my wife, and we had a very pleasant stay along with a great rest, no noise, beautiful room and bed was very comfortable for us both. Staff was nice, breakfast was good.We'll stay again when we come back to her home town.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Galen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

This was one of the nicest newly renovated hotels we've stayed in. Very modern decor in lobby. Elevators are new and clean. The rooms are a bit small, but very clean and very new. Beds are comfortable, mattresses and pillows clean, rugs clean. The bathroom had a great walk in shower with adjustable showerhead. Lots and lots of hooks and shelves in bathroom for storage. LOVE that... I never have enough room on counters for all my stuff. Quiet hotel overall. The only disappointment we had was that the gentlemen at the front desk, although professional and efficient, was not overly friendly. How about a hearty "Good evening, how are you today?" when we arrive? Same issue in the morning. The woman at the front desk looked up at us at 6 am and didn't say a word. Good morning to you too! Well worth the stay just due to the freshness of the facility.

  • Stayed: October 2013, traveled with family
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Thank broadreach11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2013

Staff, especially, Shelia was very friendly and helpful!
Breakfast was very good and all food trays was well stocked.
The computer desk and chair in room was in really bad spot!! Whoever used the computer desk had to move every time someone wanted to get to the other side of 2nd bed by the window. The back of the computer desk chair was broken and stayed in a backward and tilted position when sat in! The beds were comfortable, but........we was placed in room 308 (south side of hotel) and that was BAD! The south side of the hotel faced the freeway and, needless to say, we had to listen to Horrible Freeway/expressway Traffic ALL NIGHT LONG! (This was a very sleepless night for us.) NOT A PLEASANT EXPERIENCE!!

Room Tip: STAY AWAY FROM ROOMS ON THE SOUTH SIDE OF THIS HOTEL!! (If you don't mind listening to LOUD Fre...
See more room tips
  • Stayed: September 2013, traveled with friends
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2  Thank Ann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

This Hampton had great desk staff. The room was clean and comfortable and everything worked. Would definitely stay there again. The breakfast area was not well-stocked and not well-cared-for during this stay, but I've been there before when it was great. Must have been a bad day.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hampton
Thank L G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

I stayed here on business travel. the hotel is very nice and looks brand new. The staff was friendly and service was great. Hotel is very typical of the great service and quality of Hilton chain hotels. Definitely, recommend and I will stay again

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hampton
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

Enjoyed our stay very much and will stay here again when we're in the area. The hotel was very clean and quiet. It stormed quite hard in the area overnight but we didn't hear a thing in our room - we slept beautifully.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hampton
Thank Terrica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lebanon

Address: 1065 Franklin Rd, Lebanon, TN 37022
Phone Number:
Location: United States > Tennessee > Lebanon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lebanon
#5 Business Hotel in Lebanon
Price Range: $116 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Lebanon 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Hampton Inn And Suites Lebanon
Hampton Inn & Suites Lebanon Hotel Lebanon

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