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“Gem in a small town” 4 of 5 bubbles
Review of Hampton Inn & Suites Lebanon

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Hampton Inn & Suites Lebanon
Ranked #1 of 13 Hotels in Lebanon
Certificate of Excellence
Franklin, Tennessee
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Gem in a small town”
4 of 5 bubbles Reviewed May 21, 2013

I was overall quite impressed with this property given the area. Nice entry way. Quick check-in for HHonors members. King suite was one of the nicest I've seen in the price-range. The feather pillows were horrible, but I may have selected pillow instead of foam upon reservation - but do not recall. There were two hairs in the shower that grossed me out.

  • Stayed May 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank wrk2hrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
    224
    111
    34
    21
    16
See reviews for
121
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed May 20, 2013

I have stayed here many times for business purposes, the staff is very friendly and helpful. I'm always impressed with the cleanliness of the rooms and the beds are unbelievably comfortable!! You cannot go anywhere else for the $ and receive this level of service.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississippi
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

#401. That's the room we had and we couldn't have been happier. It was very, very quiet, clean and comfortable. It is on the side opposite from the interstate, so mayhaps dear travellers would do well to request at check in/or when making reservations the side opposite the interstate.
Our complaint was limited only to breakfast. There was juice/water/some liquid on a wide spanse of the breakfast self-serve area floor; the pre-fab scrambled eggs were actual CUBES; the coffee was room temp which isn't pallatable.
So get a room on the side opposite the interstate and BYOB: bring your own biscuit!

Room Tip: ask for "odd number" rooms/opposite side of the interstate
See more room tips
  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank eB0LD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevierville, United States
1 review
5 of 5 bubbles Reviewed May 19, 2013

I enjoy the Hampton Inns, and they always exceed my expectations. The rooms clean and comfortable, and pleasant to the senses. Plenty of outlets for electronics, and good WIFI. The breakfast more than ample, and plenty of good strong coffee. The staff were more than helpful, and greets with smiles. Plenty of parking, and safety and security apparent.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Janette P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, United States
1 review
5 of 5 bubbles Reviewed May 16, 2013

I did not have a reservation and the staff did everything they could to get me a room when the hotel was full. They also were very professional in their manner and maintained a friendly attitude during a busy time at the front desk.

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jerry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 14, 2013

Courteous and friendly staff, perfectly neat and clean. A little close to the highway -- ask for a room on the front side if traffic noise bothers you. It was nice to "come home" to fresh warm cookies.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Thurman K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 13, 2013

The back of this hotel is so close to I-40, all I could hear were trucks pounding down the road. I got no sleep at all. I told the clerk at the desk in the morning and she didn't offer me another room, or a discount or anything to try to make any concession for my frustration. I will not stay there again.

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harold S, General Manager at Hampton Inn & Suites Lebanon, responded to this review, May 16, 2013
Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that there were some issues that inconvenienced you particularly the disruptive noises from the road nearby.

It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. I can assure you that your feedback has been taken into consideration and that we are actively looking at different options of more effectively soundproofing our property.

Again, I thank you for taking the time to share your recent experience at our hotel and I do hope that if you are ever in town, you consider staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lebanon

Property: Hampton Inn & Suites Lebanon
Address: 1065 Franklin Rd, Lebanon, TN 37022
Phone Number:
Location: United States > Tennessee > Lebanon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lebanon
#5 Business Hotel in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lebanon 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Hampton Inn & Suites Lebanon Hotel Lebanon
Hampton Inn And Suites Lebanon

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