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“A symphony of fire alarms” 2 of 5 bubbles
Review of WoodSpring Suites Lebanon

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WoodSpring Suites Lebanon
Ranked #9 of 13 Hotels in Lebanon
Lebanon, Tennessee
1 review
“A symphony of fire alarms”
2 of 5 bubbles Reviewed October 25, 2012

Wished I had read reviews. All are true. It is a nice room but nothing but towels and sheets are provided. Service is every two weeks so your out of luck if you plan to stay just a week. You can pay extra to have your room cleaned. You'll pay extra for everything. Room fire alarms go off daily. No one tells you whats going on. One night the fire trucks showed up for one of these alarms. There was no one available to let them in the building. They had to sound their horn to get anyones attention. I was pretty well panicked by now seeing the activity from my window 4 floors down. I could not open my window to be able to talk with the firemen. It was secured shut. I went into the hall and the maintenance guy was banging on a door down from me. When I asked if there was a fire he asked if my alarm was going off. I told him no and told him about the fire truck. He just grunted and continued banging on what turned out to be the security guys door. Made my way downstairs and encountered the firemen who were none to happy. There was no fire. I was never told one way or another. When the security guy made his way downstairs he got in an argument with the firemen. I removed the lock from my window as this is the only exit if there was really a fire (I would rather jump to a car below then burn up) and to be able to open it when cooking to let the smoke out. Within a day they entered my room replaced the lock and was given a nasty note saying if it happened again i would be fined 50 dollars. Quick response from a crew that took a week to take care of an issue i had when i first moved in. BTW the TVS are the old tube type.

Room Tip: Do your home work when looking into staying here they provide very little unless you want to pay for...
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  • Stayed October 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank chris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
    17
    11
    7
    11
    9
See reviews for
6
4
7
31
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Leoma, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 3, 2012

The web site promises fully equipped kitchens with everything we need to stay. The site is not truthful. There are no plates, silverware, coffee pot, toaster, the beds are not pillow top, there is no WIFI, etc. You have to bring your own Ethernet cord. Don’t recommend staying here.

Room Tip: If you do not need to cook or use the internet then this room is OK for you. If you expect the room...
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  • Stayed June 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Hope C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed June 3, 2012

Whatever you do, do NOT stay here! They say you get what you pay for, and here it is especially true. This place was phenomenally terrible. It is within feet of the interstate so you hear every single vehicle. The staff is extremely unfriendly and very unhelpful, that is, on the off chance you can actually get ahold of them since it is only staffed until 6pm. The beds are extremely uncomfortable, the non-smoking rooms smell like smoke, if they "clean" it they do a terrible job. None of the guests speak English and the hallways always smell like Mexican food. The insulation between rooms is virtually non-existent as you can hear the people in the room next to you word-for-word when they talk. Overall, spend a few extra dollars to stay at any other extended stay within 20 miles, you will NOT NOT NOT enjoy this place!

Room Tip: Spend more money to get a different hotel. But if you stay there, make sure you get a room facing t...
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  • Stayed May 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Jake L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
1 review
4 of 5 bubbles Reviewed January 12, 2012

During my many years of traveling, I have stayed at practically all the extended stay motels in this country; but this was my first stay at a Value Place. I found the layout of the property and the room very convenient. The full size refrigerator, stove, microwave, and cabinets, make it like a small furnished apartment. The room was very clean and everything worked. The laundry room was clean and all the washers and dryers worked. The personnel were very friendly and helpful. The location is convenient to the airport and the northern, southern, and eastern metro areas of Nashville.

Room Tip: The end rooms are easier to access by the stairs.
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  • Stayed December 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 13, 2011

I stayed with a friend last week and was not happy with the manager there. She was rude! So I will never go back to that place. I will just stay home.

Room Tip: no comment
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Tyrone J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mesa, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 9, 2011

Bring your own toilet paper, soap, and coffee pot! Value Place rents for 1 week minimum, and only gives you your 1st roll of toilet paper & 1 small bar of soap. After that, buy your own! Internet is DSL, not hi speed.

Room Tip: book somewhere else.
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  • Stayed June 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank trip-frogger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about WoodSpring Suites Lebanon

Property: WoodSpring Suites Lebanon
Address: 205 Eastgate Court, Lebanon, TN 37090 (Formerly Value Place Nashville, Tennessee (Lebanon))
Phone Number:
Location: United States > Tennessee > Lebanon
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Lebanon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — WoodSpring Suites Lebanon 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
WoodSpring Suites Lebanon (formerly Value Place Nashville Lebanon) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. ... more   less 
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