Wished I had read reviews. All are true. It is a nice room but nothing but towels and sheets are provided. Service is every two weeks so your out of luck if you plan to stay just a week. You can pay extra to have your room cleaned. You'll pay extra for everything. Room fire alarms go off daily. No one tells you whats going on. One night the fire trucks showed up for one of these alarms. There was no one available to let them in the building. They had to sound their horn to get anyones attention. I was pretty well panicked by now seeing the activity from my window 4 floors down. I could not open my window to be able to talk with the firemen. It was secured shut. I went into the hall and the maintenance guy was banging on a door down from me. When I asked if there was a fire he asked if my alarm was going off. I told him no and told him about the fire truck. He just grunted and continued banging on what turned out to be the security guys door. Made my way downstairs and encountered the firemen who were none to happy. There was no fire. I was never told one way or another. When the security guy made his way downstairs he got in an argument with the firemen. I removed the lock from my window as this is the only exit if there was really a fire (I would rather jump to a car below then burn up) and to be able to open it when cooking to let the smoke out. Within a day they entered my room replaced the lock and was given a nasty note saying if it happened again i would be fined 50 dollars. Quick response from a crew that took a week to take care of an issue i had when i first moved in. BTW the TVS are the old tube type.
- Official Description (provided by the hotel):
- WoodSpring Suites Lebanon is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. - Pet-friendly hotel ... more less
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