I had reservations the second I arrived to this place, because despite the lovely advertising, the place was filthy and smelly and clearly unkept. It smelled bad and looked bad and it was freezing cold inside. I almost left then (I wish I did), but the trip was pre-paid (BIG mistake), so I figured I will just ask the owner to clean and put on some heat and things will be fine. WRONG! I was told that the place (we rented the Gate Lodge) would be cleaned the next day, but when the next day I retuned with my daughter, the place was just as dirty and smelly as before, but I could tell someone was inside at one point, and as I soon discovered, MY 2000 DOLLARS FERRAGAMO PURSE WAS GONE! I told the owner that I would leave and requested a refund. I was told that I would not get any money back, then 200 Euros out of the 1000; but then, the owner showed up with only 150, took my credit card info and told me she would refund the rest later. As for the purse, she told me she would "look into the matter". I moved to another hotel, hoping to hear from the woman of the house but she first simply ignored me, then when I tracked her down refused to give me back my money and as for the purse, she simply told me it was not her resposnsibility. She ended up hanging up the phone on me and I never saw the money or the purse again. Please take my advise and stay clear of this place; I suggest Glenlo Abbey instead, beautiful place much nearer to Galway with reasonable prices and and incredible staff.
- Also Known As:
- Lisdonagh Manor Hotel
- Lisdonagh Manor House Ireland/Caherlistrane, County Galway