We stayed at the Maldron for 9 nights over the Christmas and New year period. These were not all consecutive nights and as such we stayed in a number of rooms. Overall our stay was great. The rooms were always clean, and were much better than I had expected. We stayed in three typesof rooms, 1) the suites 2) connecting rooms 3) Double room. the only real complaint on the rooms was the lack of an iron the room. There is a communal laundry room which is not ideal.
The service from the staff was good with one exception. My wife got ill one night (unrelated to our stay) and I needed to extend our stay. The girl on reception (Eastern European) was most unhelpful and tried to charge us a much higher rate for the additional night in the connecting room. This was on St Stevens day. I sent a text message to the General Manager, Mrs Kaur, who called me back within 10 minutes (she was on vacation for the public holiday) and she resolved all our issues -This really was good customer service. She then put us in contact with Deirdre who helped us with our reservations for the rest of our stay.
Overall comments are very positive. I would recommend the hotel as the best in the area. great value with a General Manager in Mrs Kaur who went out of her way to help us which we appreciated.
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- Also Known As:
- Tallaght Maldron Hotel
- Maldron Hotel Tallaght County Dublin