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All reviews dublin airport free shuttle narrow ledge usb outlets undergoing refurbishment crown plaza next door basic amenities older rooms late flight an overnight stay catch the bus hire car room was very clean and comfortable quick check great shower iron and ironing board wake up call
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Reviewed 4 weeks ago

Convenient location close to airport and free shuttle bus connects beautifully with airport coaches from around Ireland.
Rooms were well laid out and spacious compared to some. Good customer service and free breakfasts available from 6am for early flyers or risers. If leaving before 6am can provide a breakfast on the go bag.
Overall fantastic value

Date of stay: January 2020
Trip type: Traveled with family
Thank 962rodm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2020

Our 1st stay at Holiday Inns. Stayed 3 nights & chose this site as it was out of the city but having lived in Dublin previously it was an excellent base.
Fantastic service from checking in to leaving.
Room were spotless & spacious enough & the bed / pillows exceptionally comfortable.
Breakfast was superb & was buffet style & a pleasant/ enjoyable experience.

We purchased Leap Cards at the Airport €19.50 for 72hours & these were great value as they can be used on buses / Luas & DART, so we travelled everywhere using these cards!
Buses are frequent from the Holiday Inn even on Sundays!
Many thanks for your exceptional services at Holiday Inn Santry!

Purchase Leap Cards if you’re not hiring a car
Santry Park opposite the Hotel is lovely & the gardens are worth a look. (Walled Gatdens)
OMNI Centre 5 minutes away on the bus for shopping or McDonalds

Date of stay: January 2020
Trip type: Traveled with family
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColmMcDonnell, General Manager at Holiday Inn Express Dublin Airport, responded to this reviewResponded January 14, 2020

Dear Debbie M,

Thank you very much for taking the time to share your experience from your recent stay with us. I am delighted to read that you thoroughly enjoyed your stay, listing so many positives from it. These reviews are huge help to us for our training and development so we appreciate your feedback.

I do hope we have the opportunity to welcome you back in the near future.

Warm Regards,

Colm McDonnell
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2020 via mobile

Holiday Inn Express has no secrets, you go, stay and that’s it, however this hotel makes efforts to be sure you have a great stay and the service is brilliant!!!
Isabelle was FANTASTIC. Very nice, smily lovely girl. Fast check in, important information.
Colm, the manager was just beside her and gave me a fantastic room. I cannot complain.
Room is a very good size, bed extremely comfortable, pillows are perfect for a good sleep.
Bathroom had very nice lights, specially for night when you don’t want to wake anybody up.
Iron and board are enough for your needs.
The only bad thing about bed is that you don’t want to get up ahahahah.
The breakfast was tasteful, beans are delicious and they have a very good variety of food.

Date of stay: January 2020
Thank kiok405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2019

Comfortable apartment, tasty and varied breakfast and excellent service at the front desk, attendant Isabella is very helpful and polite, she always helped me with patience and education, making my stay enjoyable. Thanks Isabella.

Date of stay: October 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Claudiana2402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColmMcDonnell, General Manager at Holiday Inn Express Dublin Airport, responded to this reviewResponded January 14, 2020

Dear Claudiana2402,

Thank you very much for taking the time to share such wonderful feedback from your recent stay. Feedback is essential in allowing us to gauge our performance and how we can improve so it is a pleasure receiving a 5 star review form one of our most guests.

Warm Regards,

Colm McDonnell
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2019

Stayed here for an Xmas party. 3 of us sharing a room with only one bed in the room. After about 20 minutes it was shorted and we where moved to a new part of the building. Before getting there one of the employees told so to go eady and not wreck the room as it was only new. Considering 2 of us are in our 30s and the other person in there 50s it was hardly going to be wild. We got to the new room which was lovely but yet again only one bed there. It brought 2 pulls out beds and had one of the worst nights sleep along with a sore back. Wouldn’t recommend.

Date of stay: December 2019
Trip type: Traveled with friends
Thank Tonymc10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ColmMcDonnell, General Manager at Holiday Inn Express Dublin Airport, responded to this reviewResponded December 12, 2019

Good evening Tonymc10,

Thank you for your comments regarding your recent stay. I am surprised to hear that you had a negative interaction with a member of our team. I have written to you privately in order to request some further details so I can resolve this matter,

I look forward to hearing from you.

Colm McDonnell
Hotel Manager
cmcdonnell@hiexpressdublin-airport.ie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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