Had a good experience here before, but was disappointed on week of Xmas 2013. We booked a family room: my 7-year old son was given a pull-out bed on which the slats were broken and replaced by ply-wood. He had a very uncomfortable night. The floor of the room had not been cleaned and the bathroom could have been cleaner. There was no hot water at 7am in the morning. There were additional payments required also. Soap was E1.50 to buy. There were 2 bottles of mineral water in the room at E4 each, if opened. The car park was quite expensive also.
There were 2 fire alarms during the night, due to the cigarette disposal bin, at the main door, going on fire. Unfortunately, staff were clueless about procedures as the ran about not knowing what to do and were unwilling to offer hot refreshments to freezing guests.
Hotel is in a great location, but badly let down by lack of comfort, extra charges and staff.
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- Also Known As:
- Leopardstown Bewleys Hotel
- Bewleys Leopardstown
- Clayton Hotel Leopardstown County Dublin