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“An absolute gem”

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Castleknock Hotel & Country Club
Ranked #1 of 3 Hotels in Castleknock
Newcastle West, Limerick, Ireland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“An absolute gem”
Reviewed July 8, 2014

We stayed here last July for our second wedding anniversary and we came back again this year for our third anniversary. We booked the "suite treat" package and it's worth every penny. Everything from check-in, to dinner in The Park Restaurant, to the bar staff was absolutely excellent. Have to give a special mention to Caroline and Keith in the restaurant, they were a pleasure. Our suite was fab, overlooking the golf course. A bottle of prosecco and chocolates in the room along with a "Happy Anniversary" card. Nice touch!! Oh, I was also definitely recommend a Strawberry Daiquiri cocktail in the bar, delicious!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 14, 2014
Dear Tracey F

Thank you for choosing to come back and stay in Casteknock Hotel again for such a special occasion. It is wonderful to know you left feeling so positive about the package you chose. I will certainly pass on your feedback to the relevant staff members. Happy Anniversary to you both.

Thank you again and we look forward to welcoming you back

Yours Sincerely
Guy Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (225)
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English first
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 6, 2014 via mobile

I stayed at this place for 3 nights with the family zoo pass package.... Everything from check in to check out was fabulous. Rooms were fine and beds comfortable. Breakfast was great. Had everything a breakfast should have. Food in restaurant was nice also especially the chicken wing starter. Can't fault the staff at all. The young waitresses are a credit to this place. They gave the impression that nothing was too much bother and always smiled and said hello... I'd definitely stay here again and can't wait to do so.

Stayed July 2014, traveled with family
Helpful?
Thank TRIP1872
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 7, 2014
Dear TRIP1872

Thank you for taking the time to pass on your feedback. This is greatly appreciated & your comments fill me with pride, it is great to read how our staff looked after you throughout your 3 day break.

Thank you for choosing Castleknock Hotel for your family break away and we hope to welcome you back soon

Yours Sincerely
Guy Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 6, 2014

very nice and clean and pleasant. Seemed a bit short staffed at the bar/ light eating area. Pool was beautiful but closed at 730 and you were not allowed in the pool without a bathing cap, which they sold for 3 euro in the spa shop!
If you leave early as we did, be sure they open the outer doors for you...we had to go back to the front desk and find the desk man to come unlock the doors for us,

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnstravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 7, 2014
Dear mnstravel

Thank you for taking the time to pass on your feedback.

I am happy you enjoyed your stay with u & thank you for all of your comments.

I hope we can welcome you back soon

Yours Sincerely
Guy Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 4, 2014

Writing this at one fifteen am. Exhausted but no sleep because of noise from wedding down below. Sounds like they are really rocking to Oasis. Shut window but now room roasting and bass thumping through floor. At least kids so tired they are sleeping through. Never staying here again lesson learned.

Room Tip: Don't stay in front rooms overlooking car park at weekend
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  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank margaret o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 7, 2014
Dear margaret o

I am truly sorry for this inconvenience to you. This is not a common occurrence & I sincerely apologise that your night’s sleep was disrupted.

We have a one wedding a day policy, and our ballroom is located on the ground floor. On rare occasions, it can effect a small number of the bedrooms. If you decided to stay with us again in the future, please do request a room away from the ballroom or on the 2nd floor, this will be accommodated happily for you. We do try to minimise this disruption as much as possible.

Thank you again
Guy Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 30, 2014

I have stayed at this hotel several times before - it is a good location for Dublin or airport (by car) and has very pleasant grounds, spa and public areas. Rooms are pretty good but no heat control or air con, so can be an issue depending on weather.
It seems to do frequent wedding and family breaks trade so be prepared for lots of children and late night noise especially at weekends. Stayed last weekend and the music from the wedding on Friday went on until after 2.00am. Despite asking for a room away from the wedding function room we found ourselves above the function room- noise levels totally unacceptable I'm afraid and really ruined our stay.
When asked if we enjoyed our stay on checking out we did point the noise issue to no effect. I think I paid 160euro for the night in question and I would have got more sleep in my car! Would have to think hard before staying here again.

Room Tip: Avoid anywhere near function rooms at front of hotel due to noise
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kerlinso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 7, 2014
Dear kerlinso

Thank you for taking the time to pass on your feedback from your stay and for choosing to return to Castleknock Hotel. I do apologise for your inconvenience & I certainly understand your frustration. We have a one wedding a day policy and are a popular choice of wedding venue. Our wedding Ballroom is located on the ground floor. Unfortunately on some occasions, the music can effect a small number of our bedrooms. We do try to reduce disruption as much as possible.

On the weekends we welcome locals and families alike who tend to Dine in our Restaurants or enjoy the live music in the lobby. In turn we have just opened a new Kids Club for the summer months, which is open 7 days a week, to help keep the children entertained with activities and to try to reduce any inconvenience to other guest's in the Hotel.

Thank you again

Guy Thompson
Kind Regards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, United Kingdom
Level Contributor
5 reviews
Reviewed June 30, 2014

I booked the Castleknock Hotel for a 4 day business meeting earlier this month for 25 people. What a fantastic find! Beautiful scenery, lovely light and airy rooms, efficient friendly staff - nothing was too much trouble. The food was superb and the facilities were excellent. I have rarely stayed anywhere without having at least one minor problem but this was an incident-free, stress-free event thanks to the wonderful staff. Well done, I would not hesitate to use this hotel again either for business or my own personal use.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Biancajuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 3, 2014
Dear Biancajuke

Thank you for taking the time to pass on your review, this is greatly appreciated.

It is wonderful to read your feedback as a business client, and great to know that each and every one of you were looked after throughout your meetings. We have a range of recently re-furbished meeting rooms here at Castleknock Hotel.

I hope we can welcome you back soon whether this be for business or leisure use

Thank you again

Yours Sincerely
Guy Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 28, 2014

This is not my first time to stay at this hotel. Let me stay this,beautiful grounds and close enough to the city. Be careful staying there at the weekend because it is a wedding hotel. Knowing this we asked for a room away from the ballroom and were told we had it, not so we were right on top of it. The beat of the disco went on until well past 2 AM. There is no air conditioning in the rooms.......how can that be? So you cannot regulate the temp. No Flat sheets on the beds so when it is too hot your choice is sleep without the comforter. In June the heat was still being pumped up into the bathrooms via the floor. The showers are not more that 3 square feet in size. In our room the shower head needed to be fixed and the shower drain was not draining properly. Lot of kids and i mean lots of kids, running up and down the corridors when we were there making noise left by their parents to fend for themselves while they at the bar/wedding nonetheless a pain in the neck for other guests. 9 euros for Irish Breakfast if you book it with the desk the night /day before. 16.95 euros if you fail to do so and want it that morning. That seems a little harsh? With regards to price which was all over the place this hotel is not great value. The have become very complacent ,living off wedding traffic at the expense of ordinary leisure travelers.

Room Tip: Ask if there is a wedding on and demand a room as far away from the ballroom as possible.
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank euroflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, July 3, 2014
Dear euroflorida

Thank you for taking the time to pass on your review. It is great to know you found the grounds beautiful and as you mention, we are only a 15 minute drive from the City Centre.

In relation to your other points, I must apologise for your inconvenience.
We, as a team of staff and managers, constantly thrive on improving our standards throughout the Hotel. This is done through constant projects and investments to try to ensure each and every guest is looked after to the highest standard.

We appreciate negative feedback as this will only help us improve even further. I am truly sorry to read about your experience & please do know that I have taken each point on board.

I would feel confident that if you returned, you would leave with a more positive opinion

Thank you again
Yours Sincerely
Guy Thompson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Castleknock Hotel & Country Club

Property: Castleknock Hotel & Country Club
Address: 1 Porterstown Road, Castleknock Dublin 15, Ireland
Location: Ireland > Province of Leinster > County Dublin > Castleknock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Castleknock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Castleknock Hotel & Country Club 4*
Number of rooms: 144
Official Description (provided by the hotel):
Castleknock Hotel & Country Club, the multi award winning 4 star hotel, right on the doorstep of Dublin City. Castleknock Hotel & Country Club is an award-winning modern 4 star hotel set in lush grounds with an onsite golf course, located beside the Phoenix Park, Dublin. Specialising in corporate stays, conferences, golf breaks, weekend weddings and relaxed family and leisure visits, the hotel is just 15 minutes from Dublin city centre and 20 minutes from Dublin Airport with easy access on the M50, but feels like a world away from the bustle of the city with its tranquil countryside setting. Just outside Castleknock village, the stylish but informal and relaxed Castleknock Hotel and Country Club is a spacious, modern hotel which, with its expansive views over the golf course and surrounding countryside, makes a delightfully pleasant base for both business and leisure guests. With an 18-hole golf course, a deluxe day spa, a well-equipped leisure centre, award-winning restaurants and welcoming bars, an innovative meeting and events offering, substantial sports screens, outdoor BBQ and children's playground, it's everything that could be required from a great resort hotel, all under one roof. Castleknock Hotel & Country Club, AA Ireland's Hotel of the Year 2014, has 138 guest bedrooms, most of which were recently refurbished in 2015. Some of our upgraded rooms offer amenities such as SMART TV's, Nespresso machines, premium sports channels and high speed WiFi. Bedrooms are spacious and bright, comfortably furnished, and many with charming views over the manicured greens and careful planting of the undulating 18-hole parkland course at Castleknock Hotel & Country Club, one of the closest golf hotels to Dublin city. Winner of over 32 local, national and international awards since 2009, Castleknock Hotel & Country Club is a luxury property designed to meet the needs of the most discerning guest, whether staying for business or pleasure. ... more   less 
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Also Known As:
Castleknock Hotel And Country Club
Castleknock Hotel & Country Club County Dublin

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