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“Very friendly service & very accommodating.”
Review of Ramada La Vergne

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Ramada La Vergne
Ranked #1 of 3 Hotels in La Vergne
Bow, Washington
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very friendly service & very accommodating.”
Reviewed December 3, 2013

Enjoyed my stay. Very friendly owners & staff. Room was clean & everything worked. Breakfast was very good. I don't drink coffee, so the only thing I ask motels is implement hot chocolate packets for those who don't & maybe chocolate milk with breakfast. I would recommend this place to anyone.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slinky40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this review, December 5, 2013
Thank for you for sharing your experience about your stay with us. We are delighted that you trusted us to give you a great experience to remember. To hear that our service has met your utmost satisfaction during the time of your visit truly inspires us. Thank you for appreciating all the hard work we are doing to ensure that our guests get nothing but great comfort and convenience while staying with us. We are committed to serving you well, and we couldn’t wait to see you again on your next visit.
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504 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Aliso Viejo, California
1 review
Reviewed November 28, 2013

Stayed at the Ramada in La Vergne, TN for a business trip (Convention), and had a wonderful stay. The hotel and rooms were very clean, the staff provide excellent service and the complementary breakfast was hot, fresh and delicious.

Room Tip: Rooms on the second floor were good and quiet.
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ted_skaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this review, November 29, 2013
Thank you for sharing your experience to us following your recent stay at our hotel. We are thrilled to learn that you enjoyed your stay even to the point of meeting your utmost satisfaction. It’s great to learn that our whole team, from the front desk, to housekeeping and maintenance as well as our breakfast team have all played a key role in giving you a great and comfortable experience to remember. Thank you for appreciating all our hard work and we look forward to having you as our guest again. See you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 23, 2013

Found hotel in rest stop flyer; right on our way and reasonably priced; very nice welcome; upon entering room noticed a smell and carpets need thorough care; bed linens were clean; bathroom has nice flooring and vanity, but the plumbing issues have not been addressed during the renovation we were told about; I developed a very serious allergy attack during the night that I attribute to mold, as evidenced in the tub and the sink; told the staff about it next morning and asked if there was a 'satisfied or reimbursed' policy, was told the manager needs to address that. We have not heard back from the manager. What could be a good hotel doesn't currently meet the standards.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philiii52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this review, November 24, 2013
We are indeed grateful for the effort you made to give us your insightful review. Thank you so much for appreciating the reasonable price we offer as well as our reliable staff services. We are however deeply troubled to hear that you developed an allergy attack on the night that you stayed with us. Please know that there will be escalation of this issue so that we may be able to address it in the best possible way. We apologize for the inconvenience it has caused you and we will definitely look into this matter without delay. Thank you for giving us a chance to improve and we hope that this would not deter you from visiting us again next time.
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Alta Loma, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 7, 2013

On a business trip to the Nashville area, I had the pleasure of staying at this Ramada for a couple nights. From check in to check out, I had a great customer experience. The staff was friendly, helpful, and professional. The room was clean, quiet, and perfect to catch some zzz's after a long day of visiting customers. I travel often and clean, quiet, well-equipped hotels are a key factor in contributing to my travel itinerary. Great stay, I will be returning when I visit the Nashville area.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flee90210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this review, November 8, 2013
We wish to let you know that we are deeply delighted to serve our valued guest. Thank you so much for finding the time to share to us your wonderful feedback. Hearing that we have made your stay a pleasant and convenient one is truly heart-warming. The positive remarks you mentioned pertaining to the overall experience and the warmth and hospitality of our staff services greatly motivates us to work even harder and be consistent in meeting our goal of service excellence. Thank you for being our inspiration. We look forward to welcoming you back here at Ramada La Vergne very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 30, 2013 via mobile

The hotel was clean and everything was ok nothing fancy. But when we checked in I said 2adults and a dog because they were listed on trip advisor as pet friendly. The following day the manager asked if we told the front desk we had a dog I said we did why? He points to a sign no pets, but let us stay and just asked us to keep the dog out of public areas as much as possible. That was the right thing to do in my mind. When I left I told them to change trip advisor

Stayed October 2013, traveled as a couple
Helpful?
Thank Harvey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMLaVergne, Guest Relations Manager at Ramada La Vergne, responded to this review, October 31, 2013
Thank you for choosing to stay with us and finding the time in helping us improve the things we may have overlooked. Hearing you appreciation warms our hearts; furthermore we are grateful for the fact that you made an effort to help us correct our deficiencies. You can be assured that we will do the necessary measures to address the issue you mentioned. Thank you for the opportunity to grow more, and we sincerely hope that we can be of service to you again very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada La Vergne

Property: Ramada La Vergne
Address: 109 Enterprise Blvd, La Vergne, TN 37086-3545 (Formerly Holiday Inn)
Phone Number:
Location: United States > Tennessee > La Vergne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in La Vergne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ramada La Vergne 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ramada Lavergne / Smyrna Hotel Lavergne
Holiday Inn Lavergne
Lavergne Holiday Inn

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