Ive never written a review before, or made a conplaint for that matter.
We spent 2 nights here, we had a newborn with us, I made sure to enquire that this was okay before booking.
For our evening meal we were seated away away from every other guest in a room all alone, we were not given a choice as to where to eat or what time like other guests.
Same again the following morning for breakfast.
Menu said no children under the age of 7 allowed in dining hall after 7 pm, I was not informed of this when booking even though I made it clear we would have a baby with us.
I wrote an email of complaint following our stay and I got no satisfaction at all, was merely told they felt in the past that parents with young children and breast feeding mothers (which I am) relax more when no in the centre of things. We were blatantly isolated and discriminated against on the bases of having a baby with us.
We are very disappointed by this and the response we received when we complained. We will not return to Ballymaloe and would not recommend it to anyone.
- Also Known As:
- Ballymaloe House Hotel Shanagarry
- Ballymaloe Hotel