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“Needs an airing...”

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Baymont Inn & Suites Kodak Near Sevierville
Ranked #8 of 10 Hotels in Kodak
Minneapolis, Minnesota
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Needs an airing...”
Reviewed October 18, 2013

We came at the worst time of the year apparently. It took us an hour and half to get down the parkway to the check in spot for our Wyndham resort vacation. We then had to turn around and get back to this hotel...frustrating way to start. The staff was very nice, but the room was less than that. It smelled musty and we couldn't get rid of the smell...they had no other rooms available so we did stay for one night of our original planned 3 night stay. The hotel was kind of gloomy and not very inviting. A one time visit to this area will do for us.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shar0nT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGilliam, Assistant General Manager at Baymont Inn & Suites Kodak Near Sevierville, responded to this review, November 7, 2013
Thank you for taking the time to post your review of Baymont Inn Kodak. We are glad our staff was so friendly and wished we had been better able to accomodate you during your stay. We hope at some time in the future you will come back to this area and stay with us again.
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Pikeville, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 14, 2013

We stated at the height of peak season and was very concerned that pigeon forge would be packed and it was. There was a fall festival and craft show in gattlinburg and tons of people but Kodak was definitely a quiet retreat. The 1st night we ate at the diner and it was so good. Rueben sand was wonderful and the husband had the buffalo burger. Really really good. Overall if your looking for some place a little quieter but close to all that pigeon forge has to offer this is the place to be!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank say33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGilliam, Assistant General Manager at Baymont Inn & Suites Kodak Near Sevierville, responded to this review, November 7, 2013
Thank you for posting your review of Baymont Inn & Suites Kodak. We are glad you enjoyed the quietness and convenience of our location and hope to see you again soon!
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Loudon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 7, 2013 via mobile

Realizing that Baymont isn't a 5 star hotel, it amazes me that we had a 5 star stay. This was honestly our best stay in the Gatlinburg area ever. Our room was clean and comfortable, the indoor pool was heated and very nice for family fun, the breakfast was great and the staff was more than awesome. We asked for extra pillows and they accommodated with more than we needed. The hotel is away from the major traffic and easy to get too. If we stay anywhere other than a cabin in the future, it will be at Baymont!!

Stayed October 2013
Helpful?
Thank TrueDukeFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGilliam, Assistant General Manager at Baymont Inn & Suites Kodak Near Sevierville, responded to this review, November 7, 2013
We are so glad you enjoyed your stay at the Baymont Inn & Suites Kodak! Thank you for posting your review and we look forward to having you as our guests again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsport, Tennessee
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 30, 2013

When I arrived at the hotel I was greated promptly and politely. Upon getting my room key and going to my room I saw a few minor surprises. First in my room cob webs lined the corners. Secondly the balcony couldn't be used due to the massive amounts of spiders and spider webs. There was evidence that they had done some painting in my room since they didn't take down the painters tape. The bonus that this hotel has is that it has an indoor heated pool. It is a little dark if you swim at night. However the kids didn't seem to mind.
The breakfast in the morning was a little less than spectacular. The biscuits were very hard and seemed to have been reused.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ScienceguyofTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGilliam, Assistant General Manager at Baymont Inn & Suites Kodak Near Sevierville, responded to this review, October 4, 2013
Thank you for posting your review of Baymont Inn & Suites Kodak. Feedback such as yours is a very valuable tool used to ensure each and every guest stay is more enjoyable. We are glad your children enjoyed the indoor heated pool. We hope to have you as our guest again and that you will allow us to have a second chance to make things right.
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Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 25, 2013

This was the absolute WORST dump I have ever tried to sleep in, in my life! My room was full of bugs, spider webs, filth, and the tv never worked the entire time I was there! The was a hole in the wall that was never repaired from the doorknob, and the staff were very RUDE! I received a call after midnight asking me to move my "handicapped" vehicle to another spot! The side door was closed the next morning during check out for maintenance! What a fire code violation! The manager refused to offer an apology, so corporate HQ was contacted. I was reimbursed for the cost of 1 room, since I had been charged for 2 other suites! Did NOT eat the breakfast bar, but the lady there was very kind to my young granddaughter! Kudos to her! Never will see us again!

Room Tip: Find a place that is CLEAN, ask to see your room before they quickly take your credit card!
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGilliam, Assistant General Manager at Baymont Inn & Suites Kodak Near Sevierville, responded to this review, October 4, 2013
Thank you for taking the time to post your revised review of Baymont Inn & Suites Kodak. We apologize that your stay was anything less than satisfactory. We strive to make each guest stay as enjoyable as possible and immediately address any issues that may arise. We are glad our breakfast hostess was friendly to your granddaughter and there were no issues with the other two rooms in your party and hope that you will give us another chance to make things right.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muncie, Indiana
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 21, 2013

The staff was friendly and very helpful. The free breakfast was also nice. The hotel could have used an update to two. The decor was dated, but acceptable. Flat screen tv's and a newer alarm clock would have been nice. It's been a long time since I have seen a tube tv in a hotel room. The room was clean and comfortable. It was a nice stop after long drive on our way to Gatlinburg.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank howic304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGilliam, Assistant General Manager at Baymont Inn & Suites Kodak Near Sevierville, responded to this review, October 4, 2013
Thank you so much for posting your review of Baymont Inn & Suites Kodak! We are so glad you enjoyed your stay with us and found it to be clean and comfortable. Your feedback is very valuable to us and very much appreciated. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Kodak Near Sevierville

Property: Baymont Inn & Suites Kodak Near Sevierville
Address: 2863 Winfield Dunn Pkwy, Kodak, TN 37764-2109
Phone Number:
Location: United States > Tennessee > Sevier County > Kodak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Kodak
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Kodak Near Sevierville 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
The Baymont Inn and Suites is conveniently located to all the attractions, shopping and dinning in Sevierville, Pigeon Forge and Gatlinburg. Our convenient location offers quick and easy access to I-40 at exit 407 and the Sevierville Event Center. ... more   less 
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Also Known As:
Baymont Inn And Suites Kodak
Baymont Inn & Suites Kodak Hotel Kodak
Baymont Inn Kodak
Kodak Baymont Inn

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