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“The Oliver Hotel”
Review of The Oliver Hotel

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The Oliver Hotel
Ranked #4 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed February 11, 2013

Very comfortable and close to lovely restaurants and other downtown attractions. The staff was super helpful and we liked the decor, especially the letterpress art and the beautifully tiled bathroom. Super fun bar with delicious and very strong drinks.

  • Stayed: February 2013, traveled as a couple
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Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 - 364 of 477 reviews

Reviewed January 29, 2013

Very comfortable and very accessible to Market Square. The staff members are well trained and very accommodating. Enjoyed a nice upgraded room. The library/speakeasy is fun and the drinks are amazing. Nice buzz on the location & bar. Coffee service in room works for us , with breakfast around the corner.

  • Stayed: January 2013, traveled as a couple
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1  Thank WRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

We received a room upgrade on check in and enjoyed the extra space. The opera was in town that night and apparently one of the performers was next door to me, although all was quiet when I went to bed (until the rattle of the heating grate woke me up). I can take a little inconvenience as a trade-off for character and charm. The speakeasy was a lot of fun and the cafe (Tupolo Honey?) served a terrific breakfast. The staff was truly exceptional, which makes up for the furnishings being a bit threadbare.

Room Tip: Ask for upgrade if available, the extra room is really nice.
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  • Stayed: January 2013, traveled with family
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1  Thank lemon.basil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

We stayed at The Oliver on a birthday weekend for a good friend. We had a queen room which was tastefully appointed and clean. The only complaint was that the lighting was very bad - could not see well in the bathroom especially. The Library was fun and had a nice atmosphere. We dined in an adjoining restaurant after a two hour wait - and the food there was terrible! The hotel staff was friendly and inviting and there was a nice coffee service in the lobby in the morning.

  • Stayed: January 2013, traveled as a couple
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1  Thank Claire P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Staff were excellent and helpful. The location of hotel was good for downtown, but overpriced ($200) for a dark, dingy depressing room with none of the character of a traditional historic hotel. The bathroom amenities (Gilchrist and Sommes) were acceptable but not luxurious. The hotel provided a carafe of coffee in lobby and apples-- a nice touch. They also lent us a computer, which we appreciated and the lobby bar is quaint but bare-bones food. Note that this hotel has NO restaurant for breakfast. You have to walk down the street at Pete's, an acceptable place, but a cold walk in winter. Also no room service, obviously. For lunch and dinner, there is the Tupelo, which had unpleasant blaring music and was overpriced, in our opinion, one that is not worth re-visiting. My son had a hamburger, husband the BBQ and a piece of pie, and I had a salad; beverages all around-- $90 before tips. We knew this hotel before the renovation, when it was good value and quaint. We will probably try the Hilton down the street next visit.

Room Tip: Having read about the noise, we chose room 309, a corner end room-- king suite that had pull out bed...
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  • Stayed: January 2013, traveled with family
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1  Thank Historybuff2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 18, 2013

I stayed in a tiny single queen room for one night during an impromptu travel delay. I was looking forward to investigating one of Knoxville's only boutique-style hotels.
First the good:
I loved the concept and tasteful decor -- no garish multicolored rugs designed to camouflage stains.
The staff were friendly and helpful.
The lobby had plentiful, good quality coffee in the morning.
A basket of apples was provided at the entrance to each floor.
An iHome style clock radio was convenient.
The location was perfect for easy access to downtown restaurants and shopping.

The not so good:
There is absolutely no soundproofing at all. Doors, walls, windows -- all let in an incredible amount of noise. Not to mention the heating unit, with a rattling grate and loud fan, was equally disturbing. I did not sleep at all due to drunks coming in screaming late at night, street noise, and loud neighbors next door.
The bathroom ceiling was damaged by moisture and showed signs of peeling paint and mold.
The light fixtures in the bathroom had burnt spots in the shades from a too-high wattage bulb.
The door to the room was so poorly sealed that the bright light from the hallway seeped in, preventing total darkness.
The price seemed excessive for what was offered.

I may or may not be back. Maybe I had a bad room or picked a bad night. I would like to give the hotel a lot of credit for breaking the chain/corporate mold and bringing a little class to Knoxville. Please soundproof!!

  • Stayed: January 2013
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2  Thank Chaotropic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

I travel to Knoxville frequently and this is a great small hotel in downtown Knoxville. This is a fantastic location near all of the good restaurants, convention center and university. Plus, the speakeasy off the lobby is one of the best bars in all of Knoxville. Keep up the great work!

Room Tip: Get one over-looking Market Square, these have great windows and are nice in the morning
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  • Stayed: December 2012, traveled on business
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1  Thank Hotcup2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Oliver Hotel

Address: 407 Union Ave, (corner of Market Square), Knoxville, TN 37902-2112 (Formerly The Hotel St. Oliver)
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Knoxville
#4 Romantic Hotel in Knoxville
#10 Family Hotel in Knoxville
Price Range: $190 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Oliver Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Situated in the heart of Knoxville just steps away from the hustle and bustle of Market Square, The Oliver Hotel is an original expression of the city. Originally built in 1876 as the Peter Kern Bakery, the building had hosted everything from the Kern's candy counter and soda fountain to a drugstore, and dancing hall. In 2011, the property was renovated into what is now Knoxville's best boutique hotel with a style that plays tribute to the buildings history, while offering guests rooms with charm, sophistication, and modern amenities. The property features the Peter Kern Library Bar, a craft cocktail lounge; Tupelo Honey Cafe, an award winning restaurant; and Oliver Royale Restaurant, featuring a chef driven menu and bar. ... more   less 
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Also Known As:
Hotel St Oliver

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