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Crowne Plaza Knoxville Downtown University
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Reviews (579)
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All reviewsmarket squaregreat locationgay streetnice hotelroom serviceunderground parkingbreakfast buffetper daycovered parkingwithin walking distancethin wallsrestaurants and barsfitness centerwalk in showernight's sleepself parkingwould highly recommend this hotel
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368 - 373 of 579 reviews
Reviewed November 3, 2013

Stayed for a weekend to see a show at the Bijou, Really a nice place to stay, they have a restaurant with a breakfast buffet. Right in the heart of the Downtown area, with many cool little shops and place to eat. Nice room with a comfy bed. :) Big TV, not that you're watching much with so much to do.

  • Stayed: October 2013, traveled as a couple
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Thank rerespur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded November 4, 2013

Dear Rerespur, Thanks for staying with us and leaving your feedback. We're so happy you enjoyed our comfy beds and TVs and were able to take advantage of our downtown location and our breakfast buffet. We hope you had a great weekend and enjoyed your Bijou show! Thank you again for commenting.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013 via mobile

We arrived for a late check in, and was warmly welcomed by the front desk clerk, check in went smooth, and we were giving the 'spill' about the amenities, breakfast, bar, and room service.
The room was large and clean, the bed was a little harder than I am used too but it didn't disrupt my sleep. The large screen tv was an awesome addition. I liked the bathroom, it wasn't very large, but it was functional. The location was perfect, I had a meeting at the UT campus 9:00 am the next morning, so we took advantage of the breakfast from the menu, we decided to eat from the breakfast Buffett our next trip. The valet gentleman was awesome, he gave us the exact directions to the building on campus where I needed to be so I made it on time.
Overall, we had a good stay at this hotel and will not hesitate to stay there again when we are in Knoxville!

Stayed: October 2013, traveled as a couple
Thank Renee006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded October 21, 2013

Dear Renee006, Thank you for taking the time to give us feedback on your hotel experience. We're happy to hear you had a pleasant time and enjoyed the convenience of the hotel location and service. Thank you again for your comments and we hope to see you again soon.

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Reviewed October 18, 2013

We recently took a trip to Knoxville to catch a show at the Bijou theater and booked this hotel through Hotwire. Great central location in the middle of downtown. Walking distance within many awesome restaurants and theaters. Rooms are well maintained and free internet/breakfast was a nice surprise. Front desk attendant Brennan was very friendly. We'll definitely stay here again when in the area.

Room Tip: Odd numbered rooms have an awesome view of the downtown square.
  • Stayed: October 2013, traveled as a couple
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Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded October 21, 2013

Dear Joseph B., Thank you for reviewing this hotel and providing feedback for us. We're happy to hear you had such a wonderful hotel and service experience. We always do our best when it comes to serving our customers. Thank you again for your comments and we hope to see you again soon.

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Reviewed September 23, 2013

The quoted rates during the time of our stay was $139. We bid $79 on Priceline for downtown 3.5 star hotels and the Crowne Plaza accepted our bid. They do not have a resort fee and only charge $8 per day to park in the garage. The hotel has a great restaurant and bar and we found the staff very friendly. I was really happy with the rooms and layout, we enjoyed the Crowne Plaza Knoxville

  • Stayed: September 2013, traveled with family
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Thank jasonf1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded September 30, 2013

Dear Jasonf1975, We appreciate you taking the time to comment on our hotel. We are very pleased to hear you had such a wonderful experience with our staff and enjoyed our restaurant and bar. Thanks again for your feedback and we hope you come and stay with us again soon.

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Reviewed September 22, 2013

I was in Knoxville for a whirlwind trip (36 hours) for a friend's wedding. I shared the room with another friend and her 16 month old.
Our to-be-wed friends organized a bunch of rooms for wedding guests and that came with a discount. It certainly helped out with the cost. The hotel provided us with everything we needed from a crib to close parking space.
We opted to have breakfast at the hotel on Sat for the convenience, and found it was pretty reasonable priced with a large selection of food.
The rooms were fairly spacious and the beds were very comfortable.
I was disappointed that the hotel did not offer a airport shuttle service, but were very helpful in booking a taxi for the time I needed.

  • Stayed: September 2013, traveled with friends
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Thank penelopewood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded September 30, 2013

Dear Penelopewood, Thank you for giving us your feedback on your hotel experience. We always appreciate hearing the positive and negative that impacted your stay. We're so pleased to hear that your experience was "absolutely bliss" and look forward to hosting you again. Thank you again for your comment.

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