We visited this hotel for our 10th Anniversery. The Lobby is very nice and the rooms are up to date. The outside of the hotel is showing its age as well as some Inside walls. The hotel is kept clean and the staff was nice and helpfull. Free parking is a plus. They do charge for internet. (who does that any more?) Beds are comfortable and nice. The second night of our stay the fire alarm went off at 12:30 and everyone had to evacuate the building. when we were allowed to return to our rooms and go back to bed the fire alarm went off again. so we sat in the lobby for a while. In the morning at 8:00 the maid was knocking on the door to see if we were checking out that day.(checkout is noon). We spoke to the desk clerk at check out about the alarms and the wake up from the maid. and he did what he could to make it right with us. mabey its time for a replacement or major renovation. The location is great and I would consider staying here again ,but I would also check on other hotels in the area.
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- Also Known As:
- Marriott Knoxville Hotel Knoxville