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“It's a Marriott!”
Review of Knoxville Marriott

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Knoxville Marriott
Ranked #44 of 87 Hotels in Knoxville
Reviewed November 28, 2013

I tend to like Marriott's usually...This one was old and needed some modernization . The room was ok. The rooms are not very sound proof, we could here all the noise from the room next door. What was worst was all noise from the bar and hallways at 1:00 am. The hotel suited the purpose for us to stay for a football game... But they should just rebuild it! The set up does work real well!

  • Stayed: November 2013, traveled as a couple
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Thank TracynNoelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 - 371 of 577 reviews

Reviewed November 17, 2013

I remember when this hotel was new and in many ways, it's still part of the Knoxville skyline and memorable. The place was built several years ago and shows some wear in the layout, but overall everything is well kept and spacious. Upon arrival, our concierge on the phone was more than pleasant and the staff was helpful in every way.

The rooms were well kept and comfortable and had nice views of the river and Knoxville skyline. We enjoyed our stay and the breakfast the next morning was equally pleasant. All in all - a great place to stay on a short visit in Knoxville.

  • Stayed: November 2013, traveled as a couple
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Thank idav962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2013

This is a very nice well maintained hotel that overlooks the river and is right next door to an old trading post/ fort type of museum you can walk to. This hotel excels in customer service. There is no microwave in the rooms but when I needed one, the staff had one delivered and hooked up in just 10 minutes or so.

  • Stayed: November 2013, traveled on business
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Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013 via mobile

This is a nice hotel even if a bit dated. Hotel rooms have nice big flat screens but there are two outlets available in the room. One outlet is in the bathroom and the other is at the desk so if you are traveling with a laptop you have to plug into the single outlet at the desk or double outlet in the bathroom. I would normally not make a big deal out of it but really marriott put a few outlets in a room. The lobby is spectacular. One issue is the signage. The pool is somewhere in the Lobby but I never found it. I wandered the lobby looking for the gym and asked someone in workout clothes and he said he was wandering the halls as well looking for it. I asked an employee and she said it was on the 11th floor. She noted people staying in the hotel come downstairs in the lobby looking for it every night. I laughed and walked away but it would seem that if it is a known problem how about a sign in the elevator noting what is on each floor. Fine hotel the check in Staff and room service delivery person are the top assets of this hotel.

Stayed: November 2013, traveled on business
Thank Celling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Staff was very attentive. Bed and room were excellent. Extremely clean, I would stay here again anytime. In regards to the observation one traveler had about the pool, leaves are always a problem in the fall. I saw them clean the pool everyday only to have more leaves in the pool several hours later.
The only real negatives are that there is no fridge in the room and the bar. I ordered two different cocktails and they were both not very good. A waste of $20.00

  • Stayed: October 2013, traveled as a couple
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Thank Rob91465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2013

From the outside, this concrete monstrosity is not pretty. The lobby is huge with an atrium some 10 stories high. The hotel, which used to be a Hyatt in a previous life, is now some forty years old and it shows, but the beds are comfortable, the rooms are clean and the location is not bad. We stayed for just one night and it was not luxurious but absolutely fine. There is a decent concierge lounge on the top floor with a nice view of the river, a small gym and a small outdoor pool. Parking is free and all the restaurants around the pretty Market Square in Knoxville are just a 5 minute drive or 10 minute walk away. The hotel could certainly do with an update but for a short stay it is fine.

  • Stayed: September 2013, traveled as a couple
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Thank FirstTravellerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

1. You have to reserve a fridge and microwave even though it states mini kitchen
2. Elevators - were not functioning correctly had to use alternative elevators
3. Pool - was not clean , had floating bugs,leaves, and other things ..
4. Bathroom in hotel room was not clean, with shower curtail mold.
5. Shower was clooged up with human hair
6. Customer service was terrible , when at all, when complaining ver

6. Only good thing i can say is that the bed was decent and lobby was nice, but you don't selep in the lobby.

Just beware

Room Tip: take your family elsewhere to sleep and go visit the nashville zoo its great
See more room tips
  • Stayed: August 2013, traveled with family
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1  Thank Goldtraveler2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knoxville Marriott

Address: 501 E. Hill Avenue, Knoxville, TN 37915
Phone Number:
Location: United States > Tennessee > Knoxville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #44 of 87 Hotels in Knoxville
Price Range: $154 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Knoxville Marriott 3.5*
Number of rooms: 378
Official Description (provided by the hotel):
Discover downtown Knoxville from memorable and ideally located accommodations at Knoxville Marriott. You'll notice the difference in our downtown Knoxville, Tennessee hotel the moment you step into our doors, which are steps from top destinations including Knoxville Convention Center and University of Tennessee, Gatlinburg. ... more   less 
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Also Known As:
Marriott Knoxville Hotel Knoxville

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